Userpilot

NOVEMBER 8, 2022

What are feedback loops? How to Speed Up Your Feedback Loops by Peep Laja. How to Speed Up Your Feedback Loops by Peep Laja. We talk about feedback loops when you collect feedback, use it to improve the product, collect more feedback on the improvements, and so on. Let’s dive in!

Product Research 98

Product Research Feedback Loop User Testing Customer Feedback 98

Alchemer Mobile

JANUARY 17, 2019

Customers are hard-pressed to leave feedback in any form, and the way digital customer feedback is gathered is often clunky, time-consuming, and distracting from the goal the customer came to accomplish in the first place. The vocal minority is made of up of two groups of customers: those who are at risk, and those who are VIPs.

User Testing 276

User Testing Branding Customer Feedback Customer Experience 276

UX Planet

MARCH 15, 2025

Over time, Pinterest enhanced this system with graph neural networks like PinSage, which groups similar Pins to improve the discovery of adjacent interests you didnt explicitly search for but would likelyenjoy. Its feedback loop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown.

Product Research 95

Product Research Data Visualization Feedback Software Analytic Tools 95

Alchemer Mobile

FEBRUARY 2, 2021

Participating in these groups is a great way to conduct market research (What is your target market talking about? Just be sure to read the group’s terms and conditions and avoid any blatant advertising that will only do a disservice to you and your app. ESTABLISH A FEEDBACK LOOP FOR YOUR APP. What are their needs?),

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 19, 2024

Use AI-driven predictive analytics to forecast customer behaviors based on their feedback. Segment your respondents by demographics, behavior , or custom criteria to analyze feedback from different customer groups. 8 AskNicely for collecting feedback data and generating testimonials AskNicely’s NPS dashboard.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

The Product Guy

MARCH 26, 2020

This created a positive feedback loop, when more of their ideas were used, more ideas would be suggested and the more proactive they would become by contributing and brainstorming solutions. Sign up to be a Mentor today & join an elite group of product management leaders! Check out the Mentors & Enjoy!

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

Intercom, Inc.

JULY 17, 2019

Additionally, if you have a lot of articles, breaking down your content into logical groupings – like areas of your product, or the different jobs people will be doing with it – can help you further organize it in a sensible way in menus. Create a feedback loop with your support team. Prompt your customers for feedback.

User Testing 245

User Testing Customer Feedback Customer Experience Product Research 245

The Product Guy

APRIL 23, 2020

The Product Group helps young product people develop ways to maximize their learning; during a time when a young product person is way outside of their comfort zone. It’s a feedback loop to tell me if something needs a second look for course correction. How I Exponentially Grew As A PM. Check out the Mentors & Enjoy!

Feedback Software 356

Feedback Software Product Research Customer Feedback Customer Experience 356

The Product Guy

JUNE 20, 2019

With growth, you never want people to feel like their suggestions or ideas have been forgotten about, lost in the backlog abyss, as you are not providing feedback or new/updated products as quickly as you could before. Defining a discovery process will help immensely with the validation and feedback loop! Jeremy Horn.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Product Talk

AUGUST 4, 2021

This gave me a great feedback loop to measure the efficacy of my content. So I iterated on how to simplify it, how to scaffold the process, until teams learned each of the key skills—identifying opportunities, opportunity framing, experience mapping, grouping and structuring opportunities. So I added another feedback loop.

Product Research 299

Product Research Books User Testing Feedback Software 299

Mind the Product

APRIL 29, 2019

Grouping so many people into personas dilutes the power of the persona. When you have people who represent and are invested in the community you target, then they will act as the champion for that group in the product build. Create a Feedback Loop. How do you write personas to match that many users?

User Testing 185

User Testing Customer Feedback Product Research Customer Experience 185

Intercom, Inc.

MARCH 6, 2018

We share feedback with each other all the time, not just for bi-annual or annual reviews. We want to keep getting better and our feedback loop is a really important part of this. It also gives everyone visibility into how others are thinking and allows the group to focus on the most important areas. Stick to the point.

Embedded Analytics 213

Embedded Analytics Feedback Software Product Research Software Review 213

Alchemer Mobile

DECEMBER 21, 2022

Communicating with both through the same message does neither group any good. These groups all respond better to different engagement strategies, so you’ll have more success after splitting them up. You don’t have the same goals for all of these different groups, so why would your engagement strategy be the same?

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

JUNE 14, 2022

Tools like Apptentive allow you to serve surveys to specific, targeted groups of customers based upon actions they’ve taken within the app or personal information, such as account type, location, or amount of time spent within the app. 5: Close the loop. 1: Target the right customers. 2: Survey at the right time.

Product Research 246

Product Research Feedback Software Customer Experience User Friction 246

Product Talk

APRIL 11, 2018

Type 2 decisions can and should be made quickly by high judgment individuals or small groups. In the world of digital products, not only are most of our decisions two-way door decisions, but we also have fast feedback loops. If you’ve made a suboptimal Type 2 decision, you don’t have to live with the consequences for that long.

Product Research 245

Product Research Customer Experience Software Review Feedback Software 245

Alchemer Mobile

AUGUST 27, 2020

Gather feedback from more customers. Because many brands struggle to gather customer feedback in proactive, non-intrusive ways , feedback typically comes from the smallest, most vocal group of customers. The vocal minority is made of up of two groups of customers: those who are at risk and those who are fans.

User Testing 246

User Testing Product Research Feedback Software Research Software 246

Intercom, Inc.

JANUARY 12, 2022

Speeding up customer feedback loops allows you to learn and iterate fast enough to stay ahead of the market while making your customers feel included in the process”. Speeding up customer feedback loops allows you to learn and iterate fast enough to stay ahead of the market while making your customers feel included in the process.

User Testing 118

User Testing Customer Feedback Feedback Software Product Research 118

Intercom, Inc.

FEBRUARY 13, 2018

A strong sales and product feedback loop avoids both scenarios. Here’s how: Assembling the right group. They’ll kick things off by providing a quick overview of the categories you’ve prioritized and take detailed notes, which will be shared with the broader group afterwards. How is your sales team segmented?

Product Research 192

Product Research Feedback Software Customer Feedback User Testing 192

Alchemer Mobile

DECEMBER 6, 2018

It is this group that you need to tap into and proactively ask for feedback to get a stronger sense of what your customer base wants and needs. Feedback is about people, not users. Above all, remember that feedback is about people, not users. There are many different ways to collect feedback.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Intercom, Inc.

AUGUST 3, 2020

Code for America is a non-profit group that has developed a digital tool to help people applying for benefits. Jahvita explains that this feedback loop is invaluable, saying it’s “something you don’t get with paper applications and people waiting in line.” ” Support that feels personal and efficient.

Government 211

Government Feedback Software Feedback Loop Customer Experience 211

Alchemer Mobile

AUGUST 26, 2021

Listen to customers to find ways to adjust your marketing initiatives , like running deals around certain products or time frames, adjusting language to better resonate with the group, and more. Create closed-loop, two-way communication channels. Once a customer does provide feedback, let them know that it’s valued!

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Usersnap

MARCH 24, 2025

Use focus groups to test low-fidelity prototypes and gather qualitative feedback. Customer feedback loops Gather real-time insights before development. Continuous Feedback Loops with Usersnap Capture real-time insights throughout the product discovery process. Testing Assumptions Before Development 3.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

UX Planet

DECEMBER 6, 2024

AI-driven UX relies on data to make informed decisions, so using a broad dataset minimizes bias and fosters inclusivity, ensuring that all user groups feel represented. AI models trained on unbalanced data can unintentionally reinforce stereotypes and exclude or misrepresent certain user groups.

Research Software 89

Research Software Feedback Software Analytic Tools Data Visualization 89

Userpilot

JUNE 29, 2024

TL;DR Product feedback management involves collecting, organizing, analyzing, and acting on user feedback. You can gather qualitative feedback through in-app surveys , customer interviews, focus groups, and reviews. You can get quantitative feedback through NPS, CES, or CSAT surveys , behavioral data, or A/B testing.

Feedback Software 100

Feedback Software User Testing Analytic Tools Customer Feedback 100

Mind the Product

MARCH 9, 2018

However, you need to allow your users to make the final judgement, spend time training your model, build in feedback loops and be transparent about how you’re using AI. Typical uses of AI at Diogo’s company, international media group Schibsted , have been to: Auto-fill / suggest data for users. How to Apply AI.

Artificial Inteligence 79

Artificial Inteligence User Testing Product Research Feedback Software 79

Alchemer Mobile

NOVEMBER 29, 2018

Through proactive engagement and creating customer feedback loops, Apptentive has helped our customers boost engagement to 23%, reaching 20 times more customers than the conventional rate. Get in touch to let us help, or leave your thoughts in the comments below for us to get a group-think conversation going.

Feedback Software 173

Feedback Software User Testing Customer Feedback Reporting Tools 173

Mind the Product

OCTOBER 23, 2018

If I were leading an expedition, and I told my group I wanted them to build a bridge, then they might end up spending a lot of time trying to find the right materials, or they might end up building a bridge that wasn’t strong enough to support the whole group. But it’s time to admit that sometimes, you still might need a roadmap.

Roadmap 195

Roadmap Development User Testing Feedback Software 195

Usersnap

NOVEMBER 18, 2024

Its intuitive interface and customizable widgets make it simple for teams to collect actionable user feedback. With built-in feedback loop capabilities, you can easily keep every feedback provider informed about the status, ensuring transparency and building trust throughout the process. Paid plans start at $49/month.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Mind the Product

JUNE 13, 2019

This is a large and varied group, with some more aware of product and agile than others. I realised I needed to set up a regular feedback loop to get the reassurance and external validation I need along the way. Next was to get to know the product owners better. Don’t be Afraid to ask for Help. It is a huge task.

Product Research 180

Product Research User Testing Feedback Software Research Software 180

Userpilot

FEBRUARY 15, 2023

Pop-up surveys are hugely effective as they can be personalized for different user groups and can be used to collect both quantitative and qualitative user feedback. Thankfully, you have multiple options, which can be grouped into two major categories: Survey Tool: A survey tool is any software that helps you create surveys.

Product Research 98

Product Research Feedback Software Data Visualization Analytic Tools 98

The Product Guy

SEPTEMBER 6, 2019

Requests would be made, designers would create, important people would give feedback/approve, product managers would input in JIRA tickets, and Devs, Designers, and Product would just comment back and forth on tickets. No official tracking of asset requests, design requests, feedback loops, prioritization of requests would be happening.

Data Visualization 186

Data Visualization Product Research Analytic Tools Feedback Software 186

Intercom, Inc.

MARCH 14, 2018

For any project that contains uncertainty you should be considering whether you will release an early version to a group of users from the outset. As your beta matures, add a random selection of other users who haven’t experienced the issue or requested the feature to ensure you aren’t only receiving feedback from a biased group.

User Testing 223

User Testing Customer Feedback Data Visualization Feedback Software 223

Intercom, Inc.

OCTOBER 8, 2020

So you still have to aggregate that up and figure out if it’s going to be the head of IT that’s going to be buying this or if it’s going to be the head of marketing or some other group. So you still have to find your personas, you still have to find your decision maker, you still have to make sure they have authority and budget.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Johanna Rothman

OCTOBER 6, 2020

I'll wrap this series up with what you can do if your managers love predicting instead of using feedback loops. That's because we almost always used Alternative 3, with more feedback loops. Somehow, I was always the mouthpiece of these process groups. Projects Incorporate Feedback Regardless of Lifecycle.

Agile 119

Agile Product Research Feedback Software Feedback Loop 119

Userpilot

NOVEMBER 28, 2022

Compared to automated feedback collection , the manual one is expensive, time-consuming, and has low data accuracy. You can automate feedback collection at different stages of the user journey, close the feedback loop , and trigger personalized experience flows based on user feedback. Qualaroo feedback tool.

User Testing 98

User Testing Feedback Software Customer Feedback Data Visualization 98

Userpilot

DECEMBER 22, 2022

First, product teams need to prioritize user feedback to identify opportunities. Finally, it’s important to close the feedback loop and let users know about the changes. Close the feedback loop. Closing the feedback loop is the last stage of the product ideation process. “How Might We?”

Product Research 98

Product Research User Testing Feedback Software Research Software 98

Userpilot

MARCH 31, 2023

Close the feedback loop by letting your customers know what your next step will be. Close the feedback loop Closing the feedback loop means following up with customers after they’ve provided feedback to let them know what you’re doing in response. Running an A/B test in Userpilot.

Product Research 98

Product Research Customer Experience User Testing Customer Feedback 98