Intercom, Inc.

MARCH 25, 2019

Of course, when you’re working in a startup or high-growth SaaS company, the focus is often on maximizing active users and increasing revenue. When your number one focus is bringing new customers to your business, often with limited time and resources, the last thing that you give attention to is what happens when a customer tries to leave.

User Testing 183

User Testing Customer Feedback Customer Experience Feedback Software 183

Gainsight

AUGUST 23, 2021

Explains how it can be difficult to set feature priorities for product roadmaps. Describes why it’s important to creating an effective product roadmap. How to Prioritize Features on Your Product Roadmap. Points out the value of using customer feedback data to fuel priorities. What is Product and Feature Prioritization?

Data Visualization 52

Data Visualization Product Research Customer Experience Analytic Tools 52

Userpilot

JULY 5, 2022

Publishing a public roadmap enhances communication with your customers and shows you’re listening to them to make the product satisfy their needs. If your customer feedback shows your product is very different from what they need, don’t wait and pivot. Disruptive innovation is what many SaaS startups aspire to.

Feedback Software 91

Feedback Software Analytic Tools Research Software Product Research 91

Product Innovation Educators

JUNE 3, 2016

6 tips for getting buy-in on your product roadmap. (1) 5) Use Roadmap Dates Wisely. (6) Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Get the Product Mastery Roadmap and….

Product Research 48

Product Research Customer Feedback Product Management Product Manager 48

Userpilot

MARCH 24, 2021

How do you create a roadmap? Strategy is made up of three elements: your vision, objectives and roadmap. Focus on creating an outcome-based roadmap, not a list of features. In product, strategy is made up of three components: Your product vision Your objectives Your roadmap. How do you create a roadmap?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

CardBoard

AUGUST 10, 2023

Customer discovery is your roadmap to building products that people actually want. Instead, the Customer Development model suggests that startups should first understand their customers and the problems they’re facing, then build a product to solve those problems. . “Not another process!” ” But hear me out.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. Such a cross-functional team, sometimes called a squad, has all the necessary resources and autonomy to release work independently.

Analytic Tools 80

Analytic Tools Feedback Software Research Software Product Research 80

Userpilot

AUGUST 23, 2022

A robust resource center reduces the load on your customer support team and helps users solve problems on their own. For instance, struggling startups can afford to avoid CS if they don’t have enough resources, but support is essential. Offer self-support options with an in-app resource center.

Customer Experience 77

Customer Experience Feedback Software Customer Feedback User Testing 77

Intercom, Inc.

MAY 25, 2022

For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities. Chances are you need to rethink your roadmap. What sort of things change when the world falls apart from a venture capitalist-backed B2B SaaS startup stock point of view?

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Ask Benny

JANUARY 25, 2020

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Mixpanel

JUNE 3, 2019

The rapidity of startups reaching this status that was supposed to be rare is just one of many trends pointing to an increase in the speed of growth and innovation. Lemonade uses Mixpanel to identify trends, understand what’s happening, set goals, take action, and build a feedback loop that powers more discovery and improvements.

Data Visualization 69

Data Visualization Analytic Tools Information Feedback Software 69

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

ProductPlan

APRIL 9, 2020

Before you set out choosing your method, look at how much time you can spend on it and how many resources you can afford to use. Customer interviews : A good way to get in-depth feedback, but takes time and resources. A Minimum Viable Product (MVP) is a great learning tool, and gets you feedback on what users want.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Userpilot

JANUARY 31, 2022

You will spend some time looking at their roadmaps finding the common technical problems they face trying to build consistent solutions, and asking yourself the following questions: Can you build common patterns to help support their work? Are there easy paths for storage, ci/cd, identity, resources (etc)? Platform Product Manager.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Mixpanel

JULY 22, 2020

One of the most impactful things a product leader can do to help their team succeed is to point everyone in the same direction—to channel all of the team’s energy, focus, and resources towards an aligned outcome. Quick feedback loop: The results of your changes can be seen quickly. What’s your ultimate mission?

User Testing 52

User Testing Product Research Framework Data Visualization 52

The Product Coalition

JULY 17, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

FEBRUARY 26, 2019

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. It should follow the lean startup methodology, even if some small things need to be adapted to corporate culture. This process is usually referred to as Build-Measure-Learn feedback loop, a concept taken out of lean startup methodology.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Mixpanel

JUNE 3, 2019

The rapidity of startups reaching this status that was supposed to be rare is just one of many trends pointing to an increase in the speed of growth and innovation. Lemonade uses Mixpanel to identify trends, understand what’s happening, set goals, take action, and build a feedback loop that powers more discovery and improvements.

Data Visualization 40

Data Visualization Information Analytic Tools Feedback Software 40

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. Instead, focus on fostering a culture of communication and feedback loops between the team. Or you can also foster a culture of communication, of feedback loops between the team. How to creatively market a new category.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

DISQO

JUNE 5, 2018

That’s why LendingTree leverages Alpha’s rapid consumer feedback platform to prioritize their product roadmap and avoid spending up to eight weeks building features that don’t move the needle. As we scale and as we have more product managers, we still feel resource constrained in terms of engineering,” Battle explains.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JUNE 5, 2018

That’s why LendingTree leverages Alpha’s rapid consumer feedback platform to prioritize their product roadmap and avoid spending up to eight weeks building features that don’t move the needle. As we scale and as we have more product managers, we still feel resource constrained in terms of engineering,” Battle explains.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JULY 5, 2018

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JUNE 18, 2019

Most companies, whether it’s a Fortune 100 organization or a 50-person startup, are faced with the same problem: How do you account for what your customer wants, today and tomorrow? If you build a five-year product roadmap based on assumptions, you presume to have all the answers. What are the resources? That is so important.

User Testing 40

User Testing Product Research Data Visualization Customer Experience 40

DISQO

JUNE 18, 2019

Most companies, whether it’s a Fortune 100 organization or a 50-person startup, are faced with the same problem: How do you account for what your customer wants, today and tomorrow? If you build a five-year product roadmap based on assumptions, you presume to have all the answers. What are the resources? That is so important.

User Testing 40

User Testing Product Research Data Visualization Customer Experience 40

Mixpanel

JULY 9, 2021

In my experience, which is primarily with startups, it can change your whole approach to product development and engineering. Put another way: I wanted to call this article “How to save money, brain cells, your engineering/product relationship, and the grand vision of your startup.”

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? On the other hand, one person’s feedback could bias another’s.

Feedback Software 129

Feedback Software User Testing Research Software Customer Feedback 129

Usersnap

FEBRUARY 5, 2024

The constant juggling act between meeting deadlines and investing the requisite time and resources into the intricacies of feature discovery can be overwhelming. In this critical juncture, allocating time and resources to thorough feature discovery takes a backseat. Rather than a chaotic endeavour, envision it as a well-laid roadmap.

Product Research 52

Product Research Onboarding KPIs User Testing Feedback Software 52

Userpilot

MAY 17, 2024

While they all serve the same purpose, product (or customer) feedback tools come in different categories, depending on the specific problem they solve. 10 top customer feedback tools Userpilot — The best in-app feedback tool with extensive survey options. Appcues — Best for analyzing in-app customer feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 7, 2022

To attract potential customers, marketers invest a staggering amount of resources across multiple channels. heatmaps, video captures from a website , customer feedback), the particular features they use, and how frequently they do so. “A A simple way to get customer feedback is a public roadmap with the ability to vote.

Onboarding KPIs 87

Onboarding KPIs Customer Experience Customer Feedback User Testing 87

The Product Coalition

APRIL 30, 2018

In nature, resources are limited, and for organisms to survive they need to find a Niche. Organisms survive in a Niche because they aren’t competing against other organisms for resources. Life becomes dangerous when other organisms try to get in on a Niche, as there are only so much resources to go around.

Product Research 68

Product Research User Testing Feedback Software Customer Experience 68

The Product Coalition

OCTOBER 4, 2019

Start by defining your Minimum Viable Customer who you can use as a focus group to start the feedback loop. John Carreyrou, Bad Blood: Secrets and Lies in a Silicon Valley Startup What can we learn? I’ve learnt since then to make and maintain at least 3–6 month roadmap to show direction to the team.”

User Testing 61

User Testing Product Research Product Management Product Manager 61

The Product Coalition

MAY 25, 2018

A bit background on myself; I’ve been working in the agile industry, making software for 12 plus years now, and mainly with fast growing venture capital fund and startups in Berlin or with large corporate organizations. process with significantly shorter feedback loops, thus also mitigating the risk of the original process.

Webinar 60

Webinar Agile Product Research Customer Experience 60

DISQO

NOVEMBER 1, 2016

As a startup, we have to keep in check our myopic perspective of the world?—?talking Continuing the theme from the previous insight, we’ve learned that, even once clients hit full speed, it doesn’t quite resemble the cadence of how startups practice experimentation. And that matters because it informs our product roadmap.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

As a startup, we have to keep in check our myopic perspective of the world?—?talking Continuing the theme from the previous insight, we’ve learned that, even once clients hit full speed, it doesn’t quite resemble the cadence of how startups practice experimentation. And that matters because it informs our product roadmap.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40