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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT.

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Navigating the future financial landscape

UX Planet

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

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5 Climate Tech Startups to Watch

freshtrax

Climate tech, which refers to technologies and businesses focused on combating climate change , such as reducing CO2 emissions and combating global warming, is gaining momentum, especially in the United States. Climate tech funding has increased significantly. The market size of climate tech in the U.S.

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How to Become an AI Product Manager Without Experience

The Product HQ

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. That said, landing a job as an AI product manager is not easy.

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves.

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. This technological integration into software engineering not only enhances the productivity of development teams but also ensures that IT infrastructures are robust and reliable.

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

It’s like chatting with a friend, but you’re communicating with a program or system that understands and responds to what you’re saying in a human-like way. They engage in free-flowing conversations, fueled by a Large Language Model that serves as a bridge between users and backend systems, ensuring a seamless user experience.