Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

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Roadmap Feedback Software User Testing Reporting Tools 165

Mironov Consulting

JANUARY 17, 2021

Half of the calls I get from CEOs include requests for Product Management to boost productivity in Engineering (aka Development aka Makers). To hit more roadmap dates. It is Product’s job to get the most customer value out of that process and to push for healthy product economics.

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Weak Development Team Research Software Reporting Tools Development 134

The Product Coalition

MARCH 11, 2020

NAVIGATING THE NATURAL TENSION AMONG STAKEHOLDERS This is the first in a series on product roadmaps. The first post describes why roadmaps matter and who relies upon them. The roadmap is much more than a directive document that tells teams what to do by when. Battleground The product roadmap.

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Roadmap Weak Development Team User Friction Document 78

Mironov Consulting

JULY 27, 2023

 This post lays out a related challenge: finding a scalable way for product management to support sales organizations rather than individual sales opportunities.  Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’

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Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. Why do developers overengineer software products?

Feedback Software 83

Feedback Software Analytic Tools Research Software User Testing 83

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  We shout past each other using secret keywords (“agile”) and assuming bad intent.  Project teams that ship v1.0

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Sachin Rekhi

JANUARY 9, 2017

I studied computer science in the engineering school and ultimately settled on finance at Wharton. While I may have been better served studying marketing or management, I did learn some important finance principles that I still use day-to-day in my product management role. Does the arbitrage opportunity remain?

Finance 69

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Userpilot

JANUARY 21, 2021

Drawing a clear line between a product owner vs. product manager can be tough, given their varying roles from company to company. Despite any difference in roles, both the product manager and the product owner share a common goal: building products that create value for the stakeholders. In a hurry?

User Testing 94

User Testing Customer Feedback Onboarding KPIs Product Management 94

PMLesson's Ace the PM Interview

MARCH 9, 2022

An obvious next career step could be moving over to product management to focus solely on the products themselves. But how easy is it to transition from being a UX designer or UX researcher to product management (PM)? Start Learning Can You Transition from UX to Product Management?

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DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? Furthermore, how confident are you that there aren’t better opportunities that you may be missing out on as a result of focusing only on what’s on your roadmap? Below are four lessons I learned from them.

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Weak Development Team Product Research User Testing Customer Feedback 53

Mind the Product

MAY 14, 2018

It was only after director and screenwriter James Gunn sent out this tweet that I realised the same can be said of product management: It’s worth reading his whole thread but essentially his point is that, while people don’t die if you act badly, to act well you need years of training, practice, experience, and honing your skill set.

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Product Research Research Software User Testing Product Management 145

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Hutwork

MARCH 19, 2018

Product management goes well beyond those certified in agile or another method. Whether you became a product manager or someone asked you to wear one more hat, leading can be stressful. One key to successful product management is to keep learning. The Product Book: How to Become a Great Product Manager.

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DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? Furthermore, how confident are you that there aren’t better opportunities that you may be missing out on as a result of focusing only on what’s on your roadmap? Below are four lessons I learned from them.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? Furthermore, how confident are you that there aren’t better opportunities that you may be missing out on as a result of focusing only on what’s on your roadmap? Below are four lessons I learned from them.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Test Everything.

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Product Bookshelf

JANUARY 5, 2021

The best product teams have strong cultures based on discovery and delivery. These teams value and practice experimentation, risk mitigation, compelling product vision/strategy, and collaboration. Many chapters of the book can serve as team-assessment checklists. Key concepts for modern product teams.

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Product Research Customer Experience User Testing Weak Development Team 62

The Product Coalition

FEBRUARY 28, 2019

We had the opportunity to chat with Zoe Chaves, product manager at Splitwise, about the app and what makes it unique. In this Professional Spotlight interview, Zoe discusses her journey at Splitwise, the future of the finance app category , and the current growth challenges that mobile apps face. Check out what she had to say.

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Finance Weak Development Team Banking Customer Experience 60

Userpilot

DECEMBER 6, 2022

Asana – a project management tool that helps you cut tasks into smaller sizes, assign them to relevant teams and individuals, and track progress. Notion – a digital asset management tool to help centralize brand assets and provide clear SOPs to guide your marketing teams and professionals.

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Analytic Tools Feedback Software Reporting Tools Customer Experience 83

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on why we need Product Management. Rich Mironov presenting on why we need Product Management.

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User Testing Feedback Software Product Management Product Manager 75

Sequent Learning

SEPTEMBER 4, 2019

Fundamentals of Product Management – For the Last Time. People often ask me why I write books and articles about product management. Sometimes I detect patterns or trends in business performance that would benefit product people with a clarification or a ‘how-to’ guideline. That’s great news.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

ProductPlan

MARCH 10, 2023

So much of what can go wrong with a feature release is related to poor execution of the broader feature launch process. Product teams find a never-ending opportunity to improve on what came before. However, the exception occurs at the end of the lifecycle when the team sunsets the product.

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User Testing Product Research Research Software Feedback Software 52

Product Culture

APRIL 4, 2015

A good product roadmap is one of the most important and influential documents an organization can develop, publish and continuously update. It's key to success, and yet many organizations struggle to produce effective roadmaps. What Is a Product Roadmap? A good roadmap inspires. The Dirty Dozen.

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Mixpanel

OCTOBER 17, 2022

Paolo has been at Immobiliare for just over a year, having previously worked in product roles across sectors. . If you are a growing business, it’s common to add more people–more developers, more designers, more product managers. The ratio between engineers and product managers or designers in our company is very high.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

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Technical Review Analytic Tools Customer Experience Software Review 144

Mind the Product

OCTOBER 31, 2018

So you’ve read all those books and articles on how to become a product manager, about how tough it is, but also how rewarding it is. I remember when I moved from being a sales engineer to product manager. With no resources, no developers, no release cycle, no roadmap? All Products are Products.

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User Testing Customer Experience Customer Feedback Weak Development Team 91

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way.

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Weak Development Team Agile Research Software Reporting Tools 70

Product Club

DECEMBER 20, 2016

On the 4th November the Product Manager Club attended JAM 2016 in London. So in the words of the founders Mathilde Leo and Sebastian Powell , We often asked ourselves how other companies go about designing and building great products. How do product managers, designers and engineers make it all happen?

Feedback Software 48

Feedback Software Weak Development Team Product Management Product Manager 48

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. 1] Designing, Building, and Nurturing a Product Team.

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CTO Coach Onboarding KPIs User Testing Customer Experience 108

ProductPlan

MARCH 11, 2022

Finding a new team member creates anxiety for many managers and for a good reason. The right hire unlocks new capabilities, allowing the team to achieve even more. The wrong choice, however, can drag down the highest functioning of teams. The Product Operations Role.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

Intercom, Inc.

JULY 7, 2022

So why is it that accessibility is not a priority when developing software? Accessibility lies at the foundation of the product development pipeline. There was no place to get together and be supercharged as change-makers working in organizations – designers and engineers and product managers. And so we did.

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Research Software Product Research User Testing Weak Development Team 118

Mind the Product

APRIL 4, 2017

Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. You start with a discovery track to find out if a product idea is good and if it makes sense to build. So how do you know if your product team has a good idea? Can users use it? Usability).

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Agile Product Research User Testing Customer Experience 127

Product Bookshelf

JANUARY 9, 2021

Strong product teams use a variety of product discovery techniques to identify and address risk. The best teams tackle the biggest risks first. What is Product Discovery. A key theme in Inspired is that strong product teams practices separate discovery and delivery activities. Inspired by Marty Cagan.

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Product Research User Testing Feedback Software Customer Experience 62

Amplitude

MAY 30, 2018

David Packles was a PM before he knew what product management was. A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. We are thrilled to have David as a panelist at ROADMAP | NY Product Summit in May 31, 2018.

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Analytic Tools Data Visualization Weak Development Team Consulting 60

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable!

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Research Software Feedback Software Analytic Tools Fractional CTO 52

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. Here’s a summary of exactly what teams and objectives are best served by each: Marketing analytics (e.g.

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Data Visualization Analytic Tools Reporting Tools Research Software 98

Johanna Rothman

OCTOBER 3, 2018

Before we get to who moves where, we need to consider the manager roles. Moving to a product-based organization means we change the way we view and reward managers. Measure Managers Differently. Our industry has a history of measuring managers badly, if at all. Or, by managing a customer’s problems.

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Weak Development Team Agile Customer Experience Finance 64