Framework Guidelines Technical Review Weak Development Team 
BrainMates
OCTOBER 20, 2024
One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.
Arkenea
JUNE 23, 2025
After 14 years of developing healthcare software solutions , we’ve seen firsthand how the right AI implementation can dramatically improve patient outcomes while reducing operational costs. Transforming Healthcare Operations with RAG The applications of RAG in healthcare extend far beyond simple question answering.
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Intercom, Inc.
OCTOBER 12, 2021
As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.
Alchemer Mobile
FEBRUARY 2, 2021
According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. If possible, add at least one person from the App Store and Google Play editorial teams to your influencer list.
Intercom, Inc.
APRIL 23, 2018
Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. You are only as strong as the weakest link in your privacy ecosystem.
UX Studio: Product Management
JANUARY 11, 2021
At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.
The Product Coalition
OCTOBER 30, 2023
It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.
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