UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. They serve as guiding principles, providing a solid framework for understanding how modern-day users interact with digital products.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

UX Planet

DECEMBER 11, 2023

Where would the world be without the lasting impact of Voice Tech Global? CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. This can be invaluable for someone who has 0 knowledge about design or working in tech. This was a major deciding factor for me.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

The Product Coalition

OCTOBER 30, 2023

OKRs are a goal-setting framework individuals, teams, and organizations use to define measurable goals and track their outcomes. Increase the number of positive customer reviews by 20%. This alignment is crucial for product managers who often sit at the intersection of business, technology, and user needs. OKRs: What are they?

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Different software engineers work on different kinds of technical projects. Soft skills, such as communication, conflict management, and leadership, play a more vital role than hard, technical skills.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

The Product Coalition

JULY 23, 2023

The OKR (objectives and key results) framework is the best way to do this. This funding includes items such as reducing technical debt, minor enhancements to existing functionality, service upgrades, etc., Whatever governance, oversight, decision-making, and stakeholder management framework you use, do it consistently.

Onboarding KPIs 132

Onboarding KPIs Product Research Finance Government 132

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc. There are more technology jobs than ever before.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. Also, high-level guidelines provide very little value for experienced designers , who are already familiar with the basics. Google design Sprint Review.

Books 138

Books Technical Review Research Software Data Visualization 138

UX Studio: Product Management

JANUARY 11, 2021

When designs are technically infeasible, and they don’t get implemented, valuable time is wasted. ? To find technically feasible design solutions, extra efforts are required from developers and other team members. ? This can happen due to various reasons: Lack of experience with integrating design teams into their processes.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Modus Create

MAY 26, 2021

One example is the British Columbia Policy Framework for GitHub Document Naming Repos . Using this as a guideline, we broke down our initial draft standard into three sections separated by hyphens: section1-section2-section3. This format consisted of sections to define the project name, project purpose, and the framework or language.

Naming 105

Naming Product Research User Testing Research Software 105

Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

Technical Review 160

Technical Review Reporting Tools Data Visualization Customer Experience 160

CardBoard

AUGUST 7, 2023

Avoid technical jargon and focus on the user’s perspective. Regularly review and update your user stories as you gain more information. With these guidelines, you’ll be well on your way to writing effective user stories that deliver value to your users and keep your product development on track.

User Testing 52

User Testing Agile Customer Experience Customer Feedback 52

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. Any inaccuracies or misinterpretations are due to me.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Gainsight

DECEMBER 13, 2018

It wouldn’t be a blog about Information Technology without posting this clip from “The IT Crowd,” but those of us actually in the IT business know that this hasn’t been the role of IT teams in modern companies for years now. I wanted clear guidelines about what we cover in this team. Environment Management.

Technical Review 49

Technical Review Systems Review Software Review Customer Experience 49

Intercom, Inc.

JULY 29, 2021

We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. Also, high-level guidelines provide very little value for experienced designers , who are already familiar with the basics. Google design Sprint Review.

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. Using Non-SMART OKRs Management guru Peter Drucker defined SMART goals in the 1950s, but it’s still a very valid guideline today. PM, dev, UX, should create the draft and then share with the team for review.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Good Product Manager

JANUARY 28, 2018

This isn’t a failure of agile but it is due to the lack of a structured way of getting product managers to connect what’s happening at the sprint level to releases and product strategy. tools and technologies for product management). They give people guidelines, consistency on what to do & how. Processes are important.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

This isn’t a failure of agile but it is due to the lack of a structured way of getting product managers to connect what’s happening at the sprint level to releases and product strategy. tools and technologies for product management). They give people guidelines, consistency on what to do & how. Processes are important.

Agile 60

Agile Events Roadmap User Testing 60

Intercom, Inc.

JANUARY 12, 2022

That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech. We’ve had these dramatic improvements in the quality of the technology, but the core problems that we’re trying to solve are often stubbornly persistent.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. 4 Work Closely with Your Legal Team.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

APRIL 14, 2020

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. Moreover, there is no reason whatsoever to deviate from this guideline just because we are working in a remote setting. Source : Scrum Guide 2017.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

UX Planet

MARCH 2, 2024

Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. Given that most of our projects and product initiatives operate in fast-paced environments, minimizing dependencies, reviews, and blockers is a shared goal within our digital organization.

Feedback Software 75

Feedback Software Systems Review CTO Coach Data Visualization 75

Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. Whatever it is, spend some time creating a framework for measuring success for your app. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

OCTOBER 12, 2021

At Intercom, we use a framework called the Conversational Support Funnel to help us optimize the support experience for both our customers and our support team. These are the technical or sensitive queries that need a specialized, empathetic response. Ensure only complex queries reach your team using the Conversational Support Funnel.

Weak Development Team 222

Weak Development Team Customer Experience User Testing Customer Feedback 222

Usersnap

JUNE 30, 2022

If you decide that product-led growth is right for you, there are several guidelines that you should keep in mind when implementing product-led growth in your company. In the world of modern technology, problems and their solutions are popping up faster than it takes you to do a Google search. Answering these questions may seem tricky.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. Organize project requests, reviews, approvals, communications, and proofing in one system for better efficiency and clarity.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Imaginary Cloud - Design

MARCH 31, 2022

The PDP structure contemplates four different phases - research, ideation, execution, and technical assessment - that are then split into twelve steps. These steps are all part of the main framework, providing guidelines on how to design a product. Technical assessment. The 4 phases of the Product Design Process.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. Typically, there’s actually technology under there working that somebody built.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145

Gainsight

APRIL 17, 2019

A complete in-app engagement strategy requires two things: technology and structure. Technology is necessary to deploy the in-app engagements and a framework, like the one below, will help you map out when, where, and how often your engagements should occur. But like we said above, tech is just half of it.

Feedback Software 76

Feedback Software Customer Experience Customer Communications Customer Feedback 76

The Product Coalition

SEPTEMBER 21, 2023

The transition to outcomes starts with understanding the customer’s needs and figuring out how to use physical assets, digital technologies, and customer data to deliver the desired outcome. Beyond the outside in mentality, I suggest a few additional guidelines as you work toward your outcome-oriented roadmap. That’s backward.

Roadmap 114

Roadmap Onboarding KPIs Customer Feedback Customer Experience 114

UX Studio: Product Management

JULY 29, 2020

The three main contexts we have to listen to are: users, business -and technology, and everything in between. . First of all, they are already in the cross-section of the user-business-technology triangle. Going on in a complex project without any framework is not the solution though. The team is aligned.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

The Product Coalition

NOVEMBER 6, 2019

In tech, things move so fast that a situation can easily move to unexpected corners. If you work at an established organization, you are likely to have set product guidelines and a particular commercial direction. Make sure that you have good communication channels with your technical teams. Try this template here.

Roadmap 62

Roadmap Data Visualization Technical Review User Testing 62

Gainsight

MARCH 31, 2020

An in-app engagement strategy requires two things: structure and technology. Technology is necessary to deploy the in-app engagements and the processes below will help you map out when, where, and how often your engagements should occur. This has affected everyone, especially healthcare workers and the technology they use every day.

Healthcare 52

Healthcare Information Customer Feedback Customer Experience 52