Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. ” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development.

Transportation 279

Transportation Research Software User Testing Travel 279

The Product Coalition

JANUARY 10, 2019

No product management method is universally going to get you out of trouble. The most popular frameworks, like agile, are more about the general approach your office takes. The Jobs To Be Done Framework (JTBD, for short) is different. The Jobs To Be Done Framework (JTBD, for short) is different. Well, of course !

Framework 60

Framework Research Software User Testing Feedback Software 60

The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

The Product Guy

NOVEMBER 9, 2017

Guest Post by: Alex Hsu (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Addi Regev]. Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. But why did I choose this framework? Research article.

Framework 138

Framework Agile User Testing Research Software 138

Product Solving

AUGUST 19, 2020

The main idea of the article, if you haven't read it, is that product managers should be spending an unbalanced amount of time in the problem space. Go into every customer interview with a specific goal in mind and use the right type of interview framework to accomplish that goal. Find one that fits your needs and run with it.

Framework 52

Framework User Testing Customer Feedback Customer Experience 52

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Product manager motto?—?Dan What do I mean by politics? Ben Horowitz?—?The

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. Then she decided to acquire technical skills in web development to get closer to the product development process. When Negar joined the startup, there were only five employees and no product managers. Unfortunately, there were none.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

Product Innovation Educators

MAY 13, 2024

How product managers can master product portfolio management Watch on YouTube TLDR Portfolio management is a crucial aspect of product development that helps organizations strategically allocate resources, balance projects, and align their product innovation efforts with overall business goals.

Customer Experience 96

Customer Experience Technical Review Research Software Product Research 96

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

User Testing 141

User Testing Feedback Software Product Research Research Software 141

The Product Coalition

NOVEMBER 14, 2023

.” — Jeff Bezos Ever question the value of a product development lifecycle? Queue the time travel music…. If you haven’t gathered from my past posts on product topics, I’ve worked with ‘interesting yet easily annoyed’ colleagues many times. Do you even know what a product lifecycle is?” You are not alone. roadmaps?”

Feedback Software 120

Feedback Software Roadmap Product Research User Testing 120

Mind the Product

FEBRUARY 11, 2020

We all know that empathy is a key ingredient in developing lovable products, so what can product managers do to cultivate it? This open-mindedness has evolved into empathy as a product manager, which I believe is a key ingredient in developing lovable products. Empathy and Product Management.

User Testing 161

User Testing Development Data Visualization Customer Feedback 161

The Product Coalition

MAY 15, 2019

I wholeheartedly believe that you need to be adaptable to survive today but the further I travel on my own journey the more I wonder if we as an industry are moving past agile. As a result, like many others I too have started to think of myself as more of a “product person” these days? are they one role, two roles? including myself?—?went

Product Management 92

Product Management Product Manager User Testing Product Research 92

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. In order to set competencies, we needed to understand the role and responsibilities of a product manager.

Weak Development Team 112

Weak Development Team Feedback Software Research Software Development 112

Product Innovation Educators

MAY 3, 2021

How product managers can build great products by focusing on their customers’ unmet needs. Jobs-to-be-Done (JTBD) is a valuable tool for product managers and innovators, and there are different thoughts on how to actually put it into optimal practice. Summary of some concepts discussed for product managers.

Framework 70

Framework Weak Development Team Travel Customer Experience 70

NextBigWhat

AUGUST 2, 2019

We launched the first cohort of the product management course last year, did a bunch of experiments on the content, format and the process – ranging from offline-only course, online-only, recorded to live sessions and we are now happy to have found the high impacting format + content + process. . Get Brochure. Marshall, Zeta.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

Product Innovation Educators

MAY 3, 2021

How product managers can build great products by focusing on their customers’ unmet needs. Jobs-to-be-Done (JTBD) is a valuable tool for product managers and innovators, and there are different thoughts on how to actually put it into optimal practice. Summary of some concepts discussed for product managers.

Framework 62

Framework Weak Development Team Travel Customer Experience 62

The Product Coalition

JANUARY 4, 2021

I’ve been thinking through my framework for kicking off a new year?—?thought I call my framework the 3Rs approach?—? usually to travel, but this year just for a staycation. a popular framework in management circles and my personal favorite. thought I would share here in case it is helpful. First and foremost?—?need

Travel 153

Travel Framework Customer Experience Books 153

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

Product Goals 95

Product Goals Feedback Software Customer Feedback Vision 95

PMLesson's Ace the PM Interview

MARCH 26, 2020

Considering a career in management consulting or product management? What Each Role Does Day To Day Product Manager Product managers (PM) lead and influence teams to build enticing products. Product design questions may ask the interviewee to design an item for blind people.

Consulting 52

Consulting Technical Advisors Analytic Tools User Testing 52

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. Fleet sales are also possible at popular travel destinations for businesses to rent FUVs.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Product Innovation Educators

SEPTEMBER 5, 2016

We traveled to their headquarters in Chapel Hills, North Carolina. While at their office, we had the opportunity to talk with Justin Richards, the CEO and founder of Youth Digital, and Aaron Sharp, the head of Product Development. Practices and Ideas for Product Managers and Innovators. My son got to meet his heroes.

Technical Review 67

Technical Review Product Management Product Manager Travel 67

The Product Coalition

OCTOBER 19, 2022

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Will this customer buy this product? Which one should we optimize for?

Data Visualization 119

Data Visualization User Testing Healthcare Analytic Tools 119

The Product Guy

OCTOBER 9, 2018

Guest Post by: Julian Dunn (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Vikas Batra]. I became a product manager because I wanted to take a more strategic role at my company. Thus, I arrived at the Product Mentor program with ambitions to learn strategy development from a seasoned product mentor.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

DISQO

JULY 22, 2018

Product management is reaching maturity and unifying around proven techniques and best practices. That’s the overarching takeaway from the recent Mind The Product , the world’s largest product management conference. That though is also the paradox of product management. What’s your favorite?

Customer Feedback 66

Customer Feedback Product Management Product Manager Leadership 66

Gainsight

APRIL 8, 2020

Steve is an author, speaker, and product coach, as well as co-creator of the popular product management and marketing frameworks from Pragmatic Institute and QuartzOpen. In my first product management job, I was based in Virginia and my developers were in California. Conclusion.

Product Research 52

Product Research Travel Technical Review Document 52

The Product Coalition

JUNE 17, 2021

So here is what I learn by making coffee: Create a framework and identify the variables Before approaching any problem that you want to solve, you need to identify the variables affecting it. But when I’m traveling, I stick with my Aeropress with pre-ground coffee for the sake of simplicity?—?it

Travel 148

Travel Systems Review Product Research Testing 148

Userpilot

DECEMBER 13, 2023

This involves researching and understanding user needs and pain points to create a framework for a product’s design and functionality and aligning it with business objectives. The odds are that it’s not the UX designer or product manager who is responsible for company-level goals but senior leadership.

Research Software 85

Research Software Analytic Tools Feedback Software User Testing 85

The Product Coalition

DECEMBER 11, 2023

I had already been blogging for a while when she was born, so some of you might remember me writing about how I applied product management practices in the many decisions I needed to make around her birth , for example. The family party needed to wait for two weeks after the date itself because of family travel.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

ProductPlan

MAY 16, 2019

Last week I had the pleasure of attending the ProductCraft conference , a one-day event for product managers in San Francisco. For those of you who are unfamiliar, ProductCraft is a community for product managers that is run by Pendo. Don’t be afraid to sleep around (with different frameworks).

Customer Experience 96

Customer Experience Data Visualization Customer Feedback Framework 96

Product Innovation Educators

JULY 26, 2021

Skills for product managers to deeply understand customers’ problems and goals. Dave is a managing director at Innosight, where he helps leaders of organizations create customer-centric teams and innovation strategies. Summary of some concepts discussed for product managers. [2:05]

Research Software 116

Research Software Feedback Software Marketing User Testing 116

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. I’m here with Petra Wille, who is also a product discovery coach. I was a technical consultant back then, traveling to a lot of clients all over Europe. Hello everybody.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Mind the Product

AUGUST 31, 2018

Todd Lombardo takes on a topic that is emotional to most of us as product managers – the product roadmap. In modern product management, we have multiple frameworks and tools designed to help us understand what to build. A roadmap also tells us how we will realize our product vision.

Roadmap 170

Roadmap Vision User Testing Data Visualization 170

Mind the Product

JANUARY 16, 2020

If you speak to five product managers about how they got their jobs, you’re likely to receive five different answers. Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done.

Data Visualization 117

Data Visualization Customer Experience Customer Feedback Transportation 117

PMLesson's Ace the PM Interview

APRIL 19, 2020

Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. This is what you should frame your resume around as this is likely the closest experience you have to being a product manager.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Skills a Product Manager Need Analytical Skills In your current role as a consultant, you will have developed and honed your analytical skills. This is what you should frame your resume around as this is likely the closest experience you have to being a product manager.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

The Product Coalition

JULY 23, 2019

there could be some other reasons like - Users being unable to discover key features of the app Users failing to activate Users spending idle time/ blank sessions on the app Users encountering performance or usability issues on the app Such reasons, when tracked, form an opportunity segment for product managers to do course corrections.

Analytic Tools 60

Analytic Tools Data Visualization Customer Feedback Customer Experience 60

The Product Guy

OCTOBER 1, 2018

Guest Post by: Tofi Buzali (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Andy Wadhwa]. As a product manager, it can be quite daunting to start a new software product from scratch. Based in Mexico City, he’s currently in charge of Product Management and Growth at Proscai. Better Products.

Roadmap 133

Roadmap Customer Experience Workshop Document 133