Remove Framework Remove Reference Remove User Friction
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517: How to conduct an AI Design Sprint – with Mike Hyzy

Product Innovation Educators

A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. Instead of focusing solely on today’s customer problems, product teams need to look 2-5 years into the future.

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Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

Product Talk

Teeba shared how she applied continuous discovery ideas and frameworks to her job search. Sometimes recruiters would have the answer and sometimes they would refer Teeba to the hiring manager. I made sure to think about both the end customer experience and the tax expert experience,” says Teeba. Why did she take this approach?

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The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

Product Talk

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities).

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The Framework of Service Design: People, Partners, Products, and Processes

UX Planet

People: People refers to both the frontstage and backstage participants involved in a system or multiple systems within an environment or situation. For instance, in the case of pension services, there might be financial advisors, pension administrators, and customer service agents involved. Let deep dive into 4 Ps.

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5 Strategies to Build Credibility in a Product Management New Role

The Product Manager Coach Blog

Address Pain Points Proactively: Regularly ask for feedback to show you value their input and are ready to adjust course. Demonstrate Customer-Centricity Stakeholders and teams trust PMs who prioritize customer outcomes over internal demands. It shows youre thoughtful, analytical, and focused on results.

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Product Redesign Proposal: Structure & Tips

UX Planet

This can include user research and discovery, heuristic evaluation, and results of usability testing. Pain points : If youre going to redo the functional logic of your product, you should definitely add customer pain points. Example of pain points that offline shopper experiences.

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Product Discovery Basics: Everything You Need to Know

Product Talk

Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout that process. If we are lucky, we might do some customer research at the beginning of the project.