UX Planet

JUNE 9, 2025

After fifteen years hopping between design systems, dev stand-ups, and last-minute launch scrambles, I’m convinced design-to-dev QA is still one of the most underestimated bottlenecks in digital product work. Quick Mitigation: Abstract tokens ( --color-primary) directly from design system. One doc, version-controlled. Was This Helpful?

Software Review 91

Software Review Reporting Tools Feedback Software Systems Review 91

UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Customers are mostly flexible with their car preferences due to the nature of the marketplace. Framework for Building AIsystems Machine Learning Machine Learning (ML) is utilized for data-driven predictions.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Allocate time regularly- The only way to get enough ideas to run a high velocity testing system is to set aside time for it. How to prioritize the ideas for maximum business value?

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. It was often up to us to decide our destiny, but we lacked a framework to approach this in a structured manner. We haven’t as yet really nailed this system of booking sessions automatically, but I feel confident that we will!

Product Research 203

Product Research User Testing Data Visualization Reporting Tools 203

Product Innovation Educators

AUGUST 5, 2024

The challenge lies in fostering effective collaboration without a clear social framework to guide these interactions. This framework provides a holistic approach to leadership, encompassing knowledge, action, and personal attributes. As product managers, we must navigate both these realms.

Product Manager 297

Product Manager Product Management Technical Review Leadership 297

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Satisfaction leads to positive reviews, recommendations, and increased user retention. They leverage rewards, challenges, and levels to motivate users. and Quizlet.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

NextBigWhat

AUGUST 4, 2020

We break it all down to 6 steps – Understand, Study, Engage, Reconstruct, Ship and Study. Design in high fidelity using the design system, take care of the edge cases, the unhappy flows and conduct usability testing on the prototype. Study user behaviour. It is one of the pillars Razorpay experience stands on).

Framework 111

Framework User Testing Technical Review Feedback Software 111

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Product Manager 201

Product Manager Product Management Reporting Tools Research Software 201

Intercom, Inc.

APRIL 28, 2021

Build out an evaluation framework that uses inputs that matter to your team. We evaluate each and every opportunity in our backlog against this framework, using known blockers and constraints as effort inputs, and prioritizing projects based on projected return per investment. Once this data is available, make your requests clear.

Data Visualization 211

Data Visualization Reporting Tools Government Customer Experience 211

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Enjoy gamified study experiences that make language learning fun. If you’re building a consumer subscription app, this post is your new bible.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Functional leaders can use a simple productivity zone framework to classify work within a function (refer to Figure 1). trillion to $4.4 trillion in annual economic value.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. d) Exploratory Persona Research: Detailed studies to develop personas based on actual research, not assumptions.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

The Product Coalition

SEPTEMBER 29, 2022

As part of the software development lifecycle (SDLC) model, you start with a plan which can include — budgeting, gathering the right talent, deciding on the right tools/frameworks to use, and other items to implement the plan, and then we are left with the outcome. A good tool we can use to study that is the Nir Eyal’s hook framework.

Feedback Software 145

Feedback Software Research Software User Testing Technical Review 145

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Whatever it is, spend some time creating a framework for measuring success for your app. ENCOURAGE RATINGS AND REVIEWS WITH TIMELY AND RELEVANT RATINGS PROMPTS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Productside

MARCH 24, 2025

From understanding community needs across the five boroughs to designing the physical space, choosing technologies, and planning operations, her job was to build and deliver a complex system that worked for real people. Her 3-step framework: Identify overlaps. Its something you sharpen. Especially if you want to scale.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. Various algorithms have been utilized in the realm of medicine, including for the study of optical microscopic malaria detection utilizing ML approaches.

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions. “As

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

PMLesson's Ace the PM Interview

MAY 15, 2025

System design Design a restaurant application that gives the expected waiting time based on waiters, tables, and customers. Design an evaluation framework for ads ranking. What strategies would you use to avoid model drift in a production system? What strategies would you use to avoid model drift in a production system?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

The Product Coalition

MARCH 18, 2021

Software providers have studied the evolution of this delivery model, and they have implemented many best practices. Non-functional requirements (NFRs): These describe how well the system should perform and not what it does. Your architect will need to study the industry benchmark, i.e Therefore, users save time and money.

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? Studying competitive products? What mechanism will we use to review and weigh priorities on what to build? But the questions here should give you at least the basic outlines of developing a product management system that works for you. Customer interviews? Other methods? Wireframing.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

The Product Coalition

SEPTEMBER 21, 2020

Amazon, Netflix and Google have dedicated considerable resources to create an experimentation framework and culture to inform their business decisions. High risk releases - Experimentation allows you to expose only a small number of users to a high-risk release and get an accurate insight into how your systems and users interact in real time.

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Elon Musk has put out some of my favorite product vision walkthroughs. Design: Product Roadmap.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

MARCH 24, 2021

Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system. The scoring system shows large potential to win this niche market. or at least, not very many of them?—?we

User Testing 158

User Testing Research Software User Friction Customer Experience 158

The Product Coalition

MARCH 8, 2024

Proactive communication, transparent change management, and employee training are crucial to minimize resistance and ensure their smooth adoption of the new system. Consider factors like scalability, security, compatibility, and potential impact on existing systems. Implementation plan Define how you’ll get there. Accenture Industry X.0

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

" The recruiter will also review logistical information about the interview process and the role.  These are usually a technical domain round, a system design round, and a behavioral round with the hiring manager.  System Design Design a real-time fraud detection system for a banking application.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Recommended Structure Exponent's Product Design Framework Here is a framework that we recommend you use for Product Design questions. how will employees interact with the system? (an

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

UX Studio: Product Management

AUGUST 17, 2018

This guide shares an overview of the processes and a few tips for those who have just started out, as well as for those constantly planning and polishing their usability studies. Check how we did exactly that in one of our case studies.). Applying this framework allows you to test much more frequently, quickly and flexibly.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Mind the Product

JANUARY 17, 2018

You are not helping people if someone has to log in every day to check their business accounting system or their personal finances. A Good Behavioral Product Manager Reviews Existing Research. They will seek out existing academic literature/case studies to not reinvent the wheel. Have you helped them worry less?

Data Visualization 160

Data Visualization Product Manager Product Management User Testing 160

The Product Coalition

APRIL 16, 2018

A Product Management Framework for Machine Learning?—?Part A quick run through why monitoring is important, especially in the context of ML systems: Why do you need to monitor? You’ve built a complex system with multiple moving parts Machine Learning products are complex and evolving. They rely on UX and user journey maps.

Artificial Inteligence 60

Artificial Inteligence Framework Data Visualization Product Research 60

Arkenea

OCTOBER 15, 2024

Having a thought-out approach and defining the framework you want is essential for communication with the potential healthcare web development companies you are looking to hire. The basic framework need not be something very technical or complicated. So get started with your homework first! Cons: Increased project costs.

Web Development 98

Web Development Web Developers Analytic Tools Technical Review 98