Amplitude

NOVEMBER 7, 2018

One of the responsibilities of a Solutions Architect is to ensure that Amplitude customers walk away from the onboarding process with a comprehensive data taxonomy for their products. The Product Development teams with the best instrumentation practices involve engineers in their product decisions and user research from day one.

Data Visualization 63

Data Visualization Analytic Tools Onboarding KPIs Software Review 63

Gainsight

APRIL 2, 2021

Kari and the team created a strategy for the entire organization, gathering data and going from multiple dashboards to two for practical use. Creating a Charter and Metrics. Traditionally, Workday did not look at adoption metrics for customers. Deciding on Strategy. The whole process took about a year.

Data Visualization 52

Data Visualization Customer Feedback Feedback Software Customer Experience 52

Gainsight

OCTOBER 1, 2021

And where are the strategies, metrics, and oversight to know that they performed accurately? Then, they decide how to implement those strategies into existence, including determining who will be accountable for accomplishing those strategies. Do they have playbook and strategy suggestions?

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Gainsight

JANUARY 11, 2021

In this session, Nick Mehta, CEO, speaks with Chris Port , the Chief Operating Officer of Dell Boomi, responsible for Support, Services, Customer Success, and Strategy functions. So as SaaS adoption grew, there wasn’t a SaaS product in a middleware connection space. Companies were adopting SAAS. It sounds like that was the driver.

Customer Experience 52

Customer Experience Onboarding KPIs User Testing Data Visualization 52

Userpilot

AUGUST 29, 2021

With cross-platform tracking, real-time analytics, powerful behavioral analytics , enterprise-level security measures, and solid customer support, Amplitude Analytics is a powerful analytics solution designed to meet the requirements of modern-day product and growth teams. Heap tells you all about what a customer is doing within your product.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

UX Studio

MARCH 11, 2024

Another friend who had like a kite surf school and I did his website for free and then then I got contacted by a local company that imported surfing, windsurfing, kitesurfing products. These days are more around product design and UX design. And they wanted some help with that catalog. They wanted to put that catalog online.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

MAY 17, 2024

Here are the top Google Analytics alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 28, 2024

But with so many tools in the market, which one should you choose for product analytics ? You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. Amplitude simplifies product usage tracking and informs your sales strategies.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Userpilot

MARCH 21, 2023

TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. It offers a wide range of analytics features. Mixpanel pricing strategy uses both free and paid plans. It offers advanced security and compliance features and priority support.

Data Visualization 98

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Userpilot

MAY 12, 2024

TL;DR Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. Set up your metrics to measure growth and retention. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. Heap is one of the most sophisticated product analytics tools available in the market.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 12, 2024

TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Are you wondering if Amplitude is the right product analytics tool for you?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 25, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. Get a Userpilot demo for retention analytics and drive your product growth code-free.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

AUGUST 17, 2021

Wondering how you can boost your product growth with user analytics for SaaS? User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. User analytics focuses on user behavior inside your product or your website. You do not need expert skills or code to use it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking. Why is analytics important for SaaS?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? Data integration also promotes collaboration between teams and allows them to design outstanding product experiences consistently across all channels. To track customer interactions with your product, you use a product growth tool, like Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

The Product Coalition

JANUARY 6, 2022

(Source: Freepik ) The most important role of a product manager is to truly understand the customers and their problems. It includes how customers react to your product, their actions in your store, their website navigation, and every other touchpoint along the customer journey. Understanding your customers is a goal.

Data Visualization 155

Data Visualization Analytic Tools Feedback Software User Testing 155

Userpilot

JUNE 28, 2021

Have you ever wondered how your users can help you boost your product growth ? Behavioral analytics analyzes the data collected from your users to tell you what they are doing inside your product and why they are doing it. Behavioral analytics can turn a good product into a great one. Table of Contents.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

MARCH 15, 2021

Let’s face it: engagement may be a key requirement for product growth, but your customers…don’t want to be engaged. In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. And he ain’t wrong.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Gainsight

FEBRUARY 9, 2021

In large part, they credit their success to their deep understanding of leaders’ strategy and the desired business outcomes. With Manny and Scott in separate teams and supporting so many leaders between them, governance has become something of a superpower in their toolkit. So how does PTC do it? Align on needs and priorities.

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

StubHub

MAY 8, 2019

Four key features of the new StubHub Developer Program include: API experience that reflects our customer journey and was built from the ground-up by taking an outside-in approach. They can create apps with products they want to use and try them out right on the portal. Among them, there was a lack of governance for API subscriptions.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Bain Public

AUGUST 14, 2021

As a product leader working for startups and organizations that have sustainability practices at the core of their ambitious goals, you want to achieve business success in ways that honour your ethical values as well as respect climate fundamentals. Around the world, climate change has risen to the top of many government agendas.

Analytic Tools 52

Analytic Tools Feedback Software Startups Data Visualization 52

Userpilot

MARCH 20, 2020

In this post, we are going to discuss: Customer Retention and Customer Success as a survival strategy. 5 strategies for customer retention in the time of universal contraction , including: How to keep it human. Customer Retention and Customer Success as a Survival Strategy. Keep it human, but don't discount your value. 'Keep

Customer Experience 91

Customer Experience Onboarding KPIs Banking Travel 91

Gainsight

SEPTEMBER 21, 2020

It’s all about implementation, governance, and assurance,” said Eric Mohamed , a CSM with Plex Systems. ® delivers the first smart manufacturing platform that empowers innovators to make awesome products. To accomplish this goal, the team launched an initiative called Implementation, Governance, and Health Scoring.

Analytic Tools 52

Analytic Tools Feedback Software Systems Review Data Visualization 52

Gainsight

JULY 22, 2021

Want to master in-product communication? In this part two of our three P’s series on creating governance around your in-product user guide experiences, we lay out the processes you need to drive unbeatable in-product engagements. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Business of Software Conference

JUNE 11, 2019

I’m Nilan, I’m responsible for the product and marketing teams at TransferWise. I never forget my friend introduced me to Taavet and Kristo and said these guys have a great product but they have no customers. And since then built our products and marketing organizations. They should talk to you.

Startups 40

Startups Banking User Testing Customer Experience 40

Gainsight

AUGUST 15, 2021

Want to master in-product communication? In this part two of our three P’s series on creating governance around your in-product user guide experiences, we lay out the processes you need to drive unbeatable in-product engagements. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Business of Software Conference

OCTOBER 23, 2019

Bruce McCarthy, Founder, Product Culture. In this talk Product guru Bruce McCarthy arms you with his battle-tested approach to prioritizing your most critical initiatives that will increase your organization’s focus by increasing confidence in your prioritization decisions. Also I wrote this book on product roadmaps.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

The Product Coalition

SEPTEMBER 20, 2020

TL; DR: 11 Proven Stakeholder Communication Tactics Stakeholder communication: It is simply not enough for an agile product development organization to create great code and ship the resulting product like a clockwork. Marketing your journey to the rest of the organization? Do you want to get this article in your inbox?

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Data Visualization Technical Review Reporting Tools Software Review 111

Mixpanel

MARCH 30, 2023

Product analytics promises us something incredible: With more behavioral data about your users, you can make more informed product decisions. If you have a mature, well-established product, it’s even harder to mine through millions of end users and billions of data points. Why establish a product analytics practice?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Mixpanel

APRIL 27, 2023

With a tool like Mixpanel for product analytics , that includes event data (what’s happening in your product) and your team’s analysis of that data. They may also develop more constraints around data governance, security, privacy, etc. A centralized data team continues to be responsible for data governance.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Government 52

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Video, Slides, and Transcript below. Upcoming Events.

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