Intercom, Inc.

OCTOBER 19, 2022

At Intercom, we believe trust is at the core of every relationship between a business and its customers. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We build our services with disaster recovery in mind. We leave no stone unturned when it comes to data privacy.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 264

Product Research User Testing Research Software Data Visualization 264

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

280 Group

AUGUST 26, 2022

. in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The mentality is to fail fast and figure out solutions quickly.

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Reporting Tools Technical Review Systems Review Agile 156

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week.

Data Visualization 93

Data Visualization Technical Review Analytic Tools Software Review 93

Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. Since then, the mission has expanded to include a full suite of financial products to help people achieve financial independence, which means improving financial literacy and providing people with the tools to make smart financial decisions.

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Data Visualization Reporting Tools Product Research Customer Feedback 106

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Agile Velocity

NOVEMBER 12, 2018

By Holt Hackney, Originally Printed in Architecture and Governance Magazine. In the first couple sentences of “Agile Integration: The Blueprint for Enterprise Architecture,” a recently released report by Red Hat, the authors write: “Business success is increasingly based on your ability to react to change.

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Reporting Tools Magazine Data Visualization Government 40

Modus Create

MAY 9, 2019

This is part of the Python Automation Testing blog series. A few weeks ago I convinced the client to remove those constraints by choosing another cloud testing platform and switching to the latest Python 3 version and compatible test tools. The test project entry point is conftest.py. Project Structure.

Reporting Tools 75

Reporting Tools User Testing Software Review Product Research 75

Izenda

JUNE 2, 2020

At one time or another, we’ve all railed against the tech stack choice used by our organization to deliver a software application. The truth is that the best technology stack is the one that serves your company’s needs at the given moment. Perhaps Ruby on Rails helped your company build a platform that made it what it is.

Analytic Tools 45

Analytic Tools Reporting Tools Technology Data Visualization 45

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. This gives added incentive for a user to open the product, and use it for a longer period of time.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Amplitude

DECEMBER 18, 2020

Product analytics sits at the intersection between your customer, your product, and your business goals. It’s a crucial part of how you provide continual value to customers, as well as how you grow your business. Product analytics keeps your team close to customer wants and needs throughout the product development process.

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Data Visualization Analytic Tools User Testing Product Research 116

Intercom, Inc.

FEBRUARY 22, 2022

At Intercom, we think deeply about how to deliver the safest, most secure experience possible for our customers and their customers. . As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. Intercom is no exception.

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Data Visualization Customer Experience User Testing Reporting Tools 118

Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1] Source: Gartner (April 2018).

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Modus Create

AUGUST 4, 2021

Automated tests should be able to run independently to avoid runtime issues, which can arise if those tests make assumptions. Poor test data management is the leading cause of test automation failure. So, in this article, we’ll look at some of the best practices and common mistakes in test data management.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Product managers face a firehose of customer data. Getting familiar with data is key to success.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

The Product Coalition

MAY 14, 2021

Market penetration strategies can be defined as an effort of increasing market share for current products or services of the firm by marketing activities. PR refers to a set of activities for building sustainable relationships with target customers, investors, public media providers in the target market.

Strategy 110

Strategy Reporting Tools Technical Review Marketing 110

Mind the Product

JUNE 27, 2019

The method was to test two groups. The participants were then asked to move to another building to complete the test. This was the real test: would they stop to assist this person or keep on walking? Again, how religious they reported being before the test had no bearing on the outcome. What can we learn from this?

Product Goals 163

Product Goals Data Visualization Reporting Tools Government 163

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

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Feedback Software Reporting Tools Research Software User Testing 239

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. for senior leadership.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Modus Create

JUNE 9, 2022

Our recent report 2022 State of Digital Transformation unveiled that 57% of enterprises had adopted an agile framework for implementing digital initiatives. Even the federal government follows agile methodologies for 80% of its IT projects. The cost of running software has been heavily commoditized. Agile Has Gone Mainstream.

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Reporting Tools Agile Data Visualization Customer Experience 98

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics.

Data Visualization 73

Data Visualization Analytic Tools Reporting Tools Information 73

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. At the same time, they produce their vehicles with a level of quality that led Consumer Reports to give the Model S a score of 103 out of 100 on their road test.

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Reporting Tools Research Software Analytic Tools User Testing 150

Revulytics

JULY 19, 2017

In that book, authors apply lessons from agile software development to the increasingly digital marketing realm, and show how agile methodologies and practices can help marketers move faster, adapt more quickly to customer feedback and better manage an increasing amount of customer touch points.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 60

Userpilot

MAY 28, 2021

Userpilot is a product growth platform that allows you to analyze your users’ behavior inside your product, create personalized in-app experiences for them to improve their product experience, as well as collecting their sentiment and opinions via NPS and microsurveys. What is SOC 2. availability. processing integrity.

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Reporting Tools Information Data Visualization Certifications 54

Mind the Product

FEBRUARY 4, 2020

My earliest job in tech was building an app for a government agency that hadn’t yet launched. They are very comfortable with alignment, systems thinking, mapping, research, lean testing, and driving things forward when 99% of it is uncertain. I’ve watched optimizer product managers my whole career with a sense of awe.

Product Research 155

Product Research Analytic Tools Research Software Reporting Tools 155

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. billion users. What is Libra?

Reporting Tools 64

Reporting Tools Data Visualization User Testing Product Research 64

Iteratively Blog

DECEMBER 13, 2020

At the end of the day, your data analytics needs to be tested like any other code. according to Gartner Research ). In addition, poor analytics code only gets noticed when it’s really bad, usually weeks later when someone notices a report is egregiously wrong or even missing. million-dollars-per-year costly ??,

Data Visualization 52

Data Visualization Analytic Tools Weak Development Team User Testing 52

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Mind the Product

MAY 5, 2020

So, as the ability to use digital products becomes a necessity in our modern-day lives, it’s imperative we ensure that a diverse set of customers can use our products. In terms of digital products: Accessibility: means that users with disabilities can perceive, understand, navigate, and interact with a product, without restriction.

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Reporting Tools Research Software Product Management Product Manager 112

Brian Balfour

JULY 12, 2017

This is part 3 in a series about the growth frameworks companies need to grow to $100M+ Part One: Introduction & Why Product Market Fit Isn't Enough. The difference between these two are not the common mantras of build a great product, product market fit is the only thing that matters, or growth hacking.

User Testing 90

User Testing Strategy Product Research Outbound 90

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. billion users. What is Libra?

Reporting Tools 40

Reporting Tools Product Research User Testing Data Visualization 40

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. billion users. What is Libra?

Reporting Tools 40

Reporting Tools Product Research User Testing Data Visualization 40

Userpilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? TL;DR Funnel tracking lets you track user activities across various user journeys.

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Analytic Tools Data Visualization Reporting Tools Software Review 97

eG Innovations

DECEMBER 7, 2022

SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration. While many virtualization platforms like VMware vSphere have SNMP MIB support, not all the capabilities of an API are exposed via SNMP.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

The Product Coalition

JULY 24, 2020

It wasn’t only a case of customer demand and alignment with the “product” side of the business, but the industry landscape itself was emerging at the time, and only when our investment team felt comfortable enough to construct and manage this type of financial portfolio on behalf of customers were we ready to start figuring things out concretely.

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Product Research User Testing Data Visualization Customer Feedback 78