UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Let’s first look at what bad usability could be costing you, and how it could benefit your organisation.

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Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Common data capture challenges include: maintaining data quality, ensuring effective data governance, and breaking down data silos.

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Userpilot

JUNE 28, 2024

In this, we’ll explore more benefits of self-serve product analytics and also introduce you to the tools that help you implement this system in your company. TL;DR Self-service analytics is a business intelligence (BI) approach that empowers users to access, analyze, and interpret data without relying on IT or data teams.

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Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

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Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

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Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. Paul: Yeah.

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Modus Create

NOVEMBER 15, 2024

McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone. With the average cost of developing a new drug at approximately $2.3 billion , streamlining and automating clinical development processes are perfect use cases for AI.

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The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

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The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. It’s the best form of customer service. Are systems in place for automation (e.g. But it doesn’t need to be this way.

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The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

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Userpilot

NOVEMBER 20, 2023

More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies.

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Mind the Product

OCTOBER 23, 2019

(All of the issues discussed were under the Chatham House rule , so you won’t see any direct quotes, but everything reported here comes from the most forward-thinking people in the world of product.). The team won’t respect me if I’m not technical”. Julia Harrison – Head of Product at Government Digital Service.

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UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play.

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Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

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Amplitude

FEBRUARY 21, 2021

. “Reliable and relevant analytics are important from the get-go, and they are not achievable without some data governance,” says Avo CEO and Co-founder Stefanía Ólafsdóttir. In other words, the more you need data governance, the more difficult it becomes.” What Is a Data Governance Framework?

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Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. And what a year it has been!

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Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth.

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The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

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The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

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Reveal

AUGUST 17, 2022

Organizations that want to leverage the full potential of their data to make on-the-spot decisions , have to continually follow the latest trends and technologies in the BI and data analytics space in order to increase revenue, accelerate growth, and improve productivity. Low-Code Development Tools. So, what is to come?

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Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics. These are only two of the many questions this article tackles.

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Izenda

JUNE 2, 2020

At one time or another, we’ve all railed against the tech stack choice used by our organization to deliver a software application. The truth is that the best technology stack is the one that serves your company’s needs at the given moment. Perhaps Ruby on Rails helped your company build a platform that made it what it is.

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eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

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Userpilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? Its goal is to help make informed decisions about product development , marketing strategies, pricing, and customer acquisition in SaaS companies. Book the demo to learn how Userpilot can help your team with market research!

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The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

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Birst BI

NOVEMBER 20, 2018

In this blog, we provide a high-level overview of the most important analytic methods, relate them to one another, and show that successful solutions are not crafted with just one tool. A foundational data analysis tool is Statistics , and everyone intuitively applies it daily. Using analytic methods is not new.

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Modus Create

AUGUST 29, 2024

It is not an understatement to say that the success of a new digital product launch is largely determined during the product development process. But for many products in the marketplace today, it is no longer enough to incorporate AI into the product development process. AI can help your employees be more competitive and efficient.

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Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events.

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Reporting Tools Analytic Tools Enterprise Software Review 10

Userpilot

AUGUST 17, 2021

User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. Once you have the right analytics tool at hand, you can make remarkable improvements to your growth metrics by making smart decisions. These tools can provide analytics based on non-identifiable data (e.g.,

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Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Awesome products, to be sure, but are they high touch or high volume?

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Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Awesome products, to be sure, but are they high touch or high volume?

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Reporting Tools Airlines Weak Development Team User Testing 70

eG Innovations

JUNE 21, 2022

To support this initiative, we offer flexible licensing options that meet the needs of clients regardless of the solution they choose to employ. However, poor ISV (Independent Software Vendors) licensing options are often a blocker to adopting circularity. Circular IT and Zero Waste Strategies are vital goals for eG Innovations.

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Gainsight

AUGUST 2, 2021

In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. In most organizations, CS Operations governs six key components: Reporting. Reporting, data, and systems are on the technology side of your CS Ops functions. for senior leadership.

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Pragmatic Marketing

JANUARY 29, 2009

Scrum, an Agile process framework, is one of the most highly-regarded ways of managing development projects faster, with better outcomes. It has gained an enormous traction in the software world, and is used by a large number of major organizations in the industry. Scrum – the DNA. The Scrum Master. That’s some claim.

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Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

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Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

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Roadmap Feedback Software User Testing Reporting Tools 166

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? A little bit about how to build an operating cadence and a remote team.

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