Mironov Consulting

JANUARY 8, 2020

This post is more about framing the problem as I see it rather than proposing solutions, with a call to action. We’ve relearned over the last few years that products can have unintended side effects, and that bad actors can misuse good products. As product professionals, we’re often not taking time to anticipate bad outcomes.

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Weak Development Team Reporting Tools Analytic Tools User Testing 111

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

Gainsight

AUGUST 2, 2021

In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. In most organizations, CS Operations governs six key components: Reporting. Reporting, data, and systems are on the technology side of your CS Ops functions. for senior leadership.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. Define what a session is for your site based on specific event start, timeout, or sending session IDs according to how you’ve defined it in another tool.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. And what a year it has been!

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. It’s the best form of customer service. Are systems in place for automation (e.g. But it doesn’t need to be this way.

Software Review 113

Software Review Reporting Tools User Testing Systems Review 113

The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. They literally broke the scale.

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Reporting Tools Research Software Analytic Tools User Testing 150

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

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User Testing Weak Development Team Customer Experience Customer Feedback 171

Iteratively Blog

DECEMBER 13, 2020

By definition, reactive data validation takes place after the fact and uses anomaly detection to identify any issues your data may have, and to help ease the symptoms of bad data. While these methods are better than nothing, they don’t solve the core problems causing the bad data in the first place. Here’s why: Data is a team sport.

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Data Visualization Analytic Tools Weak Development Team User Testing 52

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

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Leadership Weak Development Team Reporting Tools Feedback Software 78

eG Innovations

DECEMBER 7, 2022

SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration. Three significant versions of SNMP have been developed and deployed. IBM-SYSTEM-MIB. of a server or device. HOST-RESOURCES-MIB. UCD-SNMP-MIB.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Awesome products, to be sure, but are they high touch or high volume?

Reporting Tools 70

Reporting Tools Airlines Weak Development Team User Testing 70

Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Awesome products, to be sure, but are they high touch or high volume?

Reporting Tools 70

Reporting Tools Airlines Weak Development Team User Testing 70

The Product Guy

AUGUST 10, 2017

A software product could overemphasize a feature that its own team just wanted to build. However, the pressure to jump from customer research straight into a solution can lead you down the wrong path. User research can show you whether solving a problem using technology is worth pursuing. 5 pitfalls and how to fix them.

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User Testing Customer Experience Research Software Customer Feedback 118

Mind the Product

OCTOBER 23, 2019

(All of the issues discussed were under the Chatham House rule , so you won’t see any direct quotes, but everything reported here comes from the most forward-thinking people in the world of product.). The team won’t respect me if I’m not technical”. Julia Harrison – Head of Product at Government Digital Service.

Customer Feedback 83

Customer Feedback Leadership Reporting Tools Weak Development Team 83

ProductPlan

OCTOBER 25, 2022

Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. If you’ve been deeply submerged in your product ideas and users, this step is critical because it forces the team to prairie dog up to get a fuller picture.

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Data Visualization User Testing Product Research Customer Feedback 52

Userpilot

AUGUST 17, 2021

User analytics tools provide valuable insights into user behavior, i.e., what users do inside your product and why they do it. Once you have the right analytics tool at hand, you can make remarkable improvements to your growth metrics by making smart decisions. These tools can provide analytics based on non-identifiable data (e.g.,

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

ProductPlan

MARCH 11, 2022

Finding a new team member creates anxiety for many managers and for a good reason. The right hire unlocks new capabilities, allowing the team to achieve even more. The wrong choice, however, can drag down the highest functioning of teams. The perfect product operations candidate might not even know to search for this job title.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

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Product Management Product Manager User Testing Customer Experience 153

Birst BI

NOVEMBER 20, 2018

In this blog, we provide a high-level overview of the most important analytic methods, relate them to one another, and show that successful solutions are not crafted with just one tool. A foundational data analysis tool is Statistics , and everyone intuitively applies it daily. Using analytic methods is not new.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. So the dumbest one: I show a development team on your left, including a product person. This blog is a transcript of part of that meetup, focusing on how to structure Product Management.

Reporting Tools 85

Reporting Tools Product Research User Testing Product Management 85

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth.

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Weak Development Team Automotive Data Visualization Feedback Software 79

Mind the Product

MARCH 20, 2018

They get better at using it, and develop needs for more advanced usage. They gave prolific feedback and built relationships with our team. These days, they proudly show examples of how they’ve built their processes around our tool, are adept at instructing others (and us!) Inherently, teams understand this.

Strategy 149

Strategy User Testing Product Research Technical Review 149

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? A little bit about how to build an operating cadence and a remote team.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. Additional information is never a bad thing at this point. guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Business of Software Conference

JANUARY 6, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Rick Nucci (Founder/CEO, Guru) – AI, Hype, And The Future Of Humanity from Business of Software Conference. spring and when things are going bad it’s an AI winter. Unsubscribe anytime. Transcript.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Modus Create

AUGUST 4, 2021

Poor test data management is the leading cause of test automation failure. The continuous delivery system can also aid us with these objectives. . Let’s look at how the end-to-end test automation solution can manage test data. . Though, for some teams, this is less than an ideal approach. Test Environments.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. We had made a bad hire. Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

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Reporting Tools Transportation Travel Data Visualization 183