Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

The Product Cafe

MARCH 24, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. ☕ All About Product Messaging Many businesses rush to launch their products, often overlooking the significant role of product messaging.

Messaging 52

Messaging User Testing Feedback Software Customer Feedback 52

Userpilot

NOVEMBER 16, 2023

Looking for an effective in-app messaging tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

DECEMBER 15, 2022

Do you need an in-app messaging strategy? This article aims to help product managers develop their strategies and explores some good practices. It also looks at different kinds of in-app messages and what they’re most suitable for. Product teams use in-app messages to drive feature adoption and onboard users.

Feedback Software 84

Feedback Software Analytic Tools Messaging User Testing 84

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Pragmatic Marketing

FEBRUARY 25, 2020

When awash with data and metrics, it’s easy for a product marketer to overlook precision in using the language of messaging. Manickam’s team at Boomi, which specializes in cloud-based integration, API management and master data management, starts all messaging and positioning with the same framework.

Messaging 91

Messaging Research Software White Paper User Friction 91

Pragmatic Marketing

FEBRUARY 25, 2020

When awash with data and metrics, it’s easy for a product marketer to overlook precision in using the language of messaging. Manickam’s team at Boomi, which specializes in cloud-based integration, API management and master data management, starts all messaging and positioning with the same framework.

Messaging 91

Messaging Research Software White Paper User Friction 91

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Ian Hassard, senior manager of product management at Auth0.

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

The Product Coalition

MARCH 5, 2020

I reread my message several times, but still couldn’t see anything ‘emotional’ about it. Many important business decisions are made in work group chats. The ability to negotiate in an instant messenger is a vital skill for a manager. The ability to negotiate in an instant messenger is a vital skill for a manager.

Messaging 78

Messaging UX Management Management 78

Product Talk

JANUARY 24, 2024

At that time, she was looking for people who had used radios or walkie talkies in their work to participate in focus groups. Because Ellen was looking to hold the focus groups in person, she posted an ad on classified ad website Craigslist. Ellen’s takeaway: Do not give away all of the focus group information in your initial ad.

Research Software 206

Research Software Feedback Software User Testing Customer Experience 206

Userpilot

APRIL 30, 2024

In SaaS, product experience management is essential to design a high-quality in-app experience for every user. Let’s explore what product experience management is, why it’s crucial, and some effective use cases demonstrating the impact of PxM on product engagement. Why is product experience management important?

Customer Experience 82

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 82

Revulytics

JUNE 27, 2017

Contextually relevant messages delivered at the right time. In-application messaging offers the best of both worlds – giving you a new channel to reach the user, target outreach, and not only push, but pull information from users in real-time, while they’re leveraging your application. Inform users of new releases or support packs.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Messaging 70

Roman Pichler

APRIL 5, 2022

I find that engagement tends to decline when the group grows significantly larger and reaching agreement becomes harder. The following list shares sample rules, which are based on my book How to Lead in Product Management : Always have cameras turned on in online meetings and mute yourself if you don’t speak. Listen with an open mind.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

TechEmpower - Product Management

JULY 24, 2023

For example, you might want to offer a discount to a given group to provide incentive. Are users otherwise grouped by the system, maybe by background (employer, university) or preferences? Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? Send messages?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Intercom, Inc.

JUNE 30, 2021

Many designers become managers for the wrong reasons. Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. Certainly that was my own experience a couple of years ago when I decided to dip my toes into management. Parallel career paths.

Leadership 174

Leadership Feedback Software Customer Experience Systems Review 174

Mixpanel

JANUARY 13, 2021

A year from now, on Jan 1, 2022, we’ll remove the Messages & Experiments feature from Mixpanel. New messaging integrations , including a list of preferred partners offering discounts for getting started. Resources for Messages & Experiments users during the transition. Future considerations.

Data Visualization 69

Data Visualization Analytic Tools Messaging User Testing 69

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life. Change is the only constant.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What is product service management? What does it involve and what are its benefits?

Data Visualization 91

Data Visualization User Testing Research Software Feedback Software 91

The Product Coalition

APRIL 17, 2023

Collecting product feedback is one of the main tasks of Product Managers. The message ends up in the Savio feedback inbox, and Savio fills in the customer details automatically. Focus groups Focus groups are another potentially valuable source of customer insights about your product. How can PMs collect that feedback?

User Testing 127

User Testing Customer Feedback Feedback Software Analytic Tools 127

Product Talk

JANUARY 18, 2023

Today’s Product in Practice showcases how one product manager, Helena Jeret-Mäe , initially said no to the idea of building a particular feature stakeholders had been requesting. Helena is a product and project manager at Singularity Creations , where she wrangles a few different apps while wearing different hats.

Feedback Software 218

Feedback Software Product Research Customer Experience User Testing 218

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. But there are still benefits to generating ideas in a group setting.

Engineering 213

Engineering Feedback Software Product Research Technical Review 213

Userpilot

MAY 20, 2024

Build lasting relationships with customers through personalized experiences , hosting events, and creating forums and user groups. Having identified your prospective advocates, prompt them to action, like leaving a review, with targeted in-app messages. Iterate on the insights.

Analytic Tools 90

Analytic Tools Feedback Software Customer Feedback Customer Experience 90

The Product Coalition

MARCH 2, 2024

However, for a product manager, the journey to truly grasp the nuances of human behavior can seem perplexing. While numerous books on product and management offer valuable insights, delving into psychology and philosophy has been pivotal for me. “The What we do in product management all starts and ends with this understanding.

Customer Feedback 85

Customer Feedback Product Management Product Manager Books 85

Product Management University

MARCH 30, 2023

Marketers generally answer that question by dividing potential customers into groups based on shared characteristics. Personas are important when crafting the product messaging because it’s aimed at one or more stakeholders. The two layers together give you a complete value message that speaks to both buyers and users in B2B.

B2B 130

B2B Marketing Customer Experience Healthcare 130

Mind the Product

APRIL 30, 2020

How do friction costs and Hick’s Law affect the adoption rates of product features, and how can product managers reduce a user’s cognitive load? Product managers should leverage common layouts and familiar iconography to help reduce cognitive load. It groups individual pieces of visual data together to make it easier to remember.

Data Visualization 182

Data Visualization Customer Experience Product Management Product Manager 182

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. On average, a product launch manager earns around $138,000.

Product launches 85

Product launches Product Research User Testing Research Software 85

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

Feedback Software 76

Feedback Software Analytic Tools Product Research User Friction 76

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Product Management Unpacked

SEPTEMBER 24, 2021

Here’s what strategic partner PayPal did to bring scaled product management to life for this startup-oriented software engineer. He expected to get what he needed from Carnegie Mellon University’s Master of Science in Product Management (MSPM) program. Is there a better way to do it?”. Those were my questions.

Software Engineering 195

Software Engineering Analytic Tools Engineering Data Visualization 195

Userpilot

MAY 7, 2024

Collecting the voice of the customer (VoC) in product management can lead to sustained growth. It’s important to track the VoC in product management. Plan user interviews and focus groups. How important is VoC in product management? To collect VoC insights, you can: Use in-app surveys. Monitor online reviews.

Product Research 75

Product Research Data Visualization User Testing Customer Feedback 75

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. In this article, we cover: Why user segmentation is essential for product managers. TLDR; With user segmentation, you divide users into groups based on their shared characteristics (i.e. Why should product managers segment users? JBTDs, user roles, etc.).

Analytic Tools 85

Analytic Tools User Testing Customer Feedback Feedback Software 85

Userpilot

NOVEMBER 5, 2023

What’s customer value management? TL;DR Customer Value Management (CVM) is a business process that focuses on analyzing customer needs , building outstanding products that satisfy them, and enabling users to realize their value. Overall, customer value management can make your product more competitive. What are its stages?

Research Software 84

Research Software Feedback Software Analytic Tools User Testing 84

The Product Coalition

SEPTEMBER 8, 2022

No matter what kind of product you have, the first order issue you’ll need to address as a product manager is Search Engine Optimization (SEO). One of the first things that I insist on for new product managers is a customer experience journey, where discovery is key ? There are great tools for product managers to assist with this.

Data Visualization 135

Data Visualization Analytic Tools Reporting Tools Research Software 135