Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Pendo – the best software for product-led insights.

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Userpilot

NOVEMBER 27, 2024

Wouldn’t it be great to see all user interactions with your product as they happen? Think about all the insights you could gather to improve the user experience. When you watch a session replay, it looks like a video recording of the user’s screen. Every click, scroll, hover, or keystroke?

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Userpilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

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UX Planet

MAY 1, 2025

Sampling Bias: When Your Participants Doesnt Represent YourUsers Sampling bias occurs when the participants in your survey dont accurately represent the larger user group youre trying to reach. This can alienate certain user groups or lead to misinterpretation of questions. Lets examine these traps and how to avoidthem.

Product Research 101

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Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. In this article, Ill tell you how to: Increase user acquisition with ASO and referral programs. Boost user engagement by improving onboarding with personalization and gamification. Share your journey on Reddit.

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Userpilot

FEBRUARY 13, 2025

Data visualization tools help turn your messy spreadsheets into clear, interactive insights. So where do you find the right tools? In this guide, well break down the top data visualization tools for product teams, so you can stop guessing and start making smarter, data-driven decisions. What are data visualization tools?

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Userpilot

MAY 27, 2025

Next, use a product analytics tool like Userpilot to tag these events, capture event data, and visualize how many users move or drop off between each stage. For example: Asana, a project management tool, might track events like “Project Created” and “Project Shared.”

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UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. Im looking at you, in-house enterprise solutions.

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Userpilot

MARCH 24, 2025

Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Through millions of appointments on billions of pieces of equipment, Salesforce Field Service powers the worlds mobile workforce. A professional with a strong grasp of app performance, security, compliance, and platform guidelines.

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Userpilot

MAY 17, 2025

Reduce churn by delivering relevant, personalized experiences: 71% of customers expect a personalized experience , and Twilios 2023 State of Personalization Report shows 56% will become repeat buyers if they receive personalized interactions. Analyze geo/language distribution in analytics tools like App Store Connect.

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Userpilot

FEBRUARY 26, 2025

But they need to be used wisely, or they quickly go from being a helpful tool to a tedious task. How I effectively use session replays to improve product decisions Like any tool, I find that session replays work best with a clear strategy. If users keep dropping off at a specific step, I check their sessions to spot the issue.

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Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? The solution seems obvious: improve your customer research process. E.g., to capture audience reactions to a new reporting feature and see whether users are clear on its functionality.

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Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

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UX Planet

JUNE 1, 2025

However, without a solid foundation in user research, this framework may be limited to a set of quantitative metrics that fail to adequately reveal the why behind observed behaviors. The Emergence of Research-Driven Growth Authentic growth lies not only in analyzing quantitative data but in deeply understanding user behavior and motivations.

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Userpilot

MAY 27, 2025

When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. The question is: Can Whatfix mobile give you what youre looking for? moment faster.

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Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs. Product Fruits for user feedback Product Fruits surveys are simple and easy to implement.

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Userpilot

FEBRUARY 4, 2025

In this article, Ill cover 10 crucial user metrics every product manager should track to turn data into decisions that increase product adoption. Ill also discuss common challenges product managers face when monitoring and analyzing metrics and their solutions. Passives (7-8): Neutral users who are satisfied but not enthusiastic.

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Userpilot

DECEMBER 31, 2024

Hotjar has long been a go-to tool for understanding user behavior, but its not the only player in the game. In this post, well explore the top Hotjar alternatives redefining how teams collect user insights. In this post, well explore the top Hotjar alternatives redefining how teams collect user insights.

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UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. At the same time, a J.D. Source: J.D.

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Userpilot

JANUARY 19, 2025

Lets understand the types of friction that hinder user retention: A visual hierarchy of friction points. Interaction friction: Users experience interaction friction when the product resists them physically. However, you’ll need a robust product analytics tool to monitor these fluctuations effectively.

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Userpilot

MARCH 30, 2025

Track them using analytics tools that monitor user behavior and identify trends. Personalize experiences for different user segments When properly implemented, personalization creates a more relevant and engaging user experience. To begin, segment users based on demographics, behavior, and preferences.

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Usersnap

DECEMBER 20, 2024

Clear, user-focused notes keep users up-to-date on bug fixes, enhancements, and features while fostering a sense of partnership and ownership in your products journey. Imagine release notes that are more than text enhanced with screenshots , videos , and enhanced by feedback tools like Usersnap. Think: Tired of waiting?

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Userpilot

JANUARY 15, 2025

But are you missing out if you haven’t embraced this powerful technology? Security challenges and what to look out for when choosing a session replay tool. Three of the best session replay software to consider. A session replay is a reproduction of a users experience on your website or app.

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Userpilot

FEBRUARY 25, 2025

How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge. Tools can track every click and interaction. For example, high-value users may leverage a feature that new users overlook, helping refine onboarding and feature discovery.

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Userpilot

JUNE 29, 2025

Throughout my career as a product manager, I’ve seen too many promising mobile apps fail; oftentimes not because they lacked great features, but because the user experience fell short. With 88% of users considering leaving after a single bad experience , every usability flaw costs you lost revenue.

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Userpilot

MAY 30, 2025

Chargezoom , a B2B invoicing platform, struggled to keep up with its ever-increasing customer base. I was literally asking my product team to pull a report every other week of who upgraded or downgraded. With no visibility into user behavior , the team would consistently miss churn signs and upsell opportunities. Heres how: 1.

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Userpilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. Everything points to one fact: mobile app owners with a substantial user base are better off focusing on retention over acquisition. After users experience their ‘Aha!’

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PMLesson's Ace the PM Interview

MAY 15, 2025

Snap, the parent company of Snapchat, is not only the creator of Snapchat and a major player in the social media space, but it also produces Lens Studio, an augmented reality platform, and Spectacles, which are smart glasses. System design Design a 'people you may know' system. Tell me about yourself.

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Arkenea

JULY 9, 2025

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Epic implementation represents far more than a simple software installation. The business impact of successful Epic implementation extends beyond technology adoption.

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eG Innovations

JULY 16, 2025

However, onboarding an AIOps monitoring tool can be more complicated than it sounds on paper. After integrating eG Enterprise into their daily operations, they realized it wasn’t just about implementing an AIOPs monitoring tool, rather it was also about transforming how they worked together every day.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Userpilot

APRIL 8, 2025

Tip: Trigger short surveys at key moments, like post-onboarding or after a certain feature is used, to capture real-time, contextual feedback without disrupting the user experience. For example, you can use it to learn how they experienced launching their first campaign or creating a new report.

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Userpilot

MAY 31, 2025

This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. What is Intercom Mobile? Intercom pricing.

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Userpilot

JUNE 26, 2025

Good help center designs promote self-service, allowing users to find answers independently without waiting for support. Which is exactly how users prefer it. So users provided with a well-structured help center end up happier, because they get help fast without any lengthy disruptions.

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Arkenea

JUNE 23, 2025

From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Retrieval-Augmented Generation represents a significant leap forward from traditional AI chatbots and search systems. What Is RAG in Healthcare?

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Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Userpilot

APRIL 2, 2025

Let’s face it: understanding what your users are actually doing in your mobile app can be a real headache. As a fellow PMM who’s been there, I can tell you that traditional analytics tools just don’t cut it anymore. That’s where Userpilot’s mobile analytics come in.

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Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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