Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. How can you craft an effective customer activation strategy of your own? What are you waiting for?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Mironov Consulting

FEBRUARY 12, 2022

 Can the executive team?  Are But for calendars, the scarce resource is time rather than development capacity.  Just Green: solo thinking time , planning, strategy, doing "real work" I find pie charts useful to see the overall picture.  Are fellow employees offended when I decline meeting requests?

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 93

Research Software Strategy Customer Experience User Testing 93

Mind the Product

MARCH 20, 2018

And yet if you look at what you typically read on Medium and other startup-savvy publications, you’ll mostly read about launching products and optimising for growth. They get better at using it, and develop needs for more advanced usage. They gave prolific feedback and built relationships with our team.

Strategy 155

Strategy User Testing Product Research Technical Review 155

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. A bad plan is better than no plan." Origin of Lean Thinking. Plans Matter.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

The Product Coalition

DECEMBER 19, 2021

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time.

Product Management 171

Product Management Product Manager User Testing Weak Development Team 171

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 178

User Testing Weak Development Team Customer Experience Customer Feedback 178

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

nulab

NOVEMBER 5, 2021

A flash Silicon Valley campus staffed by armies of developers, bazillions in the bank, and countless users. Want to know how some of the biggest companies in history grew so quickly, or hope to create your own startup? Product roles explained: Product team structure. Product Manager in a product team structure.

Research Software 72

Research Software Feedback Software Weak Development Team User Testing 72

Userpilot

FEBRUARY 18, 2021

The term “growth hacking” was coined by Sean Ellis in 2010 after he used this strategy to ignite unstoppable growth for Dropbox, LogMeIn, and other successful startups. The marketing team is responsible for awareness and acquisition, the sales team — for revenues, and the product team — for retention.

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or I’m part of an angel network that invests in early-stage startups.  The

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Product Innovation Educators

AUGUST 14, 2023

I founded Prodify so my team and I can help companies by sharing knowledge from our previous experiences. It’s not because they’re bad at what they do. 9:24] What issues do you see with strategy? 9:24] What issues do you see with strategy? 12:41] How can leaders better communicate strategy?

Technical Review 100

Technical Review User Testing Vision Weak Development Team 100

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Onboarding KPIs 96

The Product Coalition

JULY 2, 2022

The Israeli Perspective In London, I felt that Israel truly is the startup nation. for good and bad. primarily focused on product teams, helping them be great at the discovery work that is at the heart of what they do Leadership coaching?—?focused Or perhaps that’s my own perspective because of the customers I’m working with.

Workshop 122

Workshop Customer Feedback Technical Review Product Research 122

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Define your org structure There are many ways to organize product development. For example, Frontend and Backend teams. So they expect Frontend teams and Backend teams. Every team should aspirationally be able to deliver business value without involving other teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

APRIL 3, 2019

This is Part 3/18 in the series “How to Build an Innovative New Product or Company” on the topic of over-investing in the “4 Steps to Develop a Strategy” I was introduced to a medical device company recently. But they don’t yet have a strategy. A great strategy and path to market may well exist. Who is their customer?

Analytic Tools 60

Analytic Tools Strategy Reporting Tools Data Visualization 60

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

The Product Coalition

MARCH 9, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. “Always Be Closing!”

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product. Product Management at scale has also evolved but at a slower pace.

Weak Development Team 137

Weak Development Team B2C Customer Experience Advertising 137

Userpilot

FEBRUARY 16, 2022

Customer feedback plays a crucial role in shaping your customer satisfaction strategy. You can collect feedback via a CSAT survey after an in-app experience or a team interaction. The purpose of this survey is to measure customer loyalty for startups that have not yet received a PMF, in other words, no customer loyalty to measure.

Customer Satisfaction 98

Customer Satisfaction Feedback Software Analytic Tools Data Visualization 98

Roman Pichler

DECEMBER 4, 2023

My intention with this article is to show how product teams can use a product strategy to guide their discovery work and maximise the chances of creating successful products. Encourage teams to start with outcomes—business and user/customer benefits—rather than outputs—features and deliverables.

Product Research 296

Product Research Product Strategy Strategy Research Software 296

UX Planet

FEBRUARY 19, 2024

A bad first impression could ultimately hurt your chances of landing a dream job. People see selling as a bad word but it ultimately makes life easier if you know how to do it. I have grouped the examples into three types of design portfolio introductions based on length. Joining Uber Feb 19.

UX 86

UX Technical Review Customer Experience Weak Development Team 86

Userpilot

FEBRUARY 26, 2023

Startups use these surveys in the early stages of product development to measure the degree to which a product satisfies market demand. Add a picture of your team member to humanize it! After the survey, you can create customer segments based on scores and implement personalized retention strategies for each group.

Product Research 98

Product Research User Testing Feedback Software Customer Experience 98

ProductPlan

FEBRUARY 28, 2019

As a product team grows from one or two individual contributors to a larger, more diverse team, it takes some work to ensure everyone is set up for success. Different personalities, styles, and expectations can create inconsistent experiences for others when dealing with the product team. Empowered and autonomous.

Weak Development Team 76

Weak Development Team User Testing Onboarding KPIs Product Research 76

UX Planet

DECEMBER 15, 2023

Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization. According to the NN group, UX maturity measures an organization’s desire and ability to successfully deliver user-centered design.

UX 83

UX User Testing Development Team Review Customer Experience 83

The Product Coalition

FEBRUARY 5, 2021

Setting an awesome strategy without building the enablers to executing on it is just a pipe-dream. And too often I’ve seen poor leaders resort to micro-management, HIPPO, and dictatorship in order to fulfil their strategies. is to either be more strategic or to develop more as a leader. How do I build alignment?

Leadership 158

Leadership Technical Advisors Product Research Weak Development Team 158

The Product Guy

JUNE 11, 2018

The most important take-aways were the importance of consistent one-on-ones and realisation that team diversity can sometimes oppose the team culture and this is not a bad thing. Of course we had internal discussion about this situation in my team. Company culture vs team diversity. Mentorship experience.

Weak Development Team 97

Weak Development Team User Testing Product Management Product Manager 97

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. We all make mistakes.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Roman Pichler

JANUARY 22, 2024

Listen to the audio version of this article: [link] What Is a Product Portfolio Strategy and Why Does It Matter? A product portfolio strategy is a high-level plan that helps you maximise the value a group of products creates. These guide and align the strategies of the portfolio members , as Figure 1 illustrates.

Weak Development Team 246

Weak Development Team Strategy Software Review Research Software 246

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. from marketing and sales to product development and community building. Plotting their strengths and weaknesses (and your opportunities and threats).

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

The Product Coalition

MARCH 3, 2022

I’m seen more consulting companies like Silicon Valley Product Group be created, and more traditional IT consulting companies pivot to hire experienced design and product people. They’ve started to ask about design thinking, product strategy, etc. In my experience, the former is often the case for high growth startups.

Product Research 155

Product Research Data Visualization Certifications Consulting 155

Mind the Product

MARCH 24, 2020

A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. Ethical frameworks for product development. Ethical frameworks for product development. * The Black Mirror Test.

Product Research 131

Product Research User Testing Testing Customer Experience 131

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. I recall the startup founder who literally bounced with excitement when we discussed the product being built. We all have good and bad days. I won’t ruin the movie for you. To learn from mistakes.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Userpilot

JANUARY 28, 2022

Ignoring churned users is a bad business decision because not only you’re letting people go without understanding the reason and fixing it to avoid repetition, you’ll also have to spend a lot more to acquire new users into your sales funnel. Segmentation is a powerful strategy in email marketing. The sooner the better.

Feedback Software 97

Feedback Software User Testing Customer Feedback Customer Experience 97

Intercom, Inc.

JANUARY 12, 2021

So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business. They’re based on my experiences working in technology, the practical application of methods in varied use cases, and speaking with peers about their strategies and successes.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269