Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. Short on time?

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Usersnap

OCTOBER 7, 2021

Getting your customers and website visitors engaged with your product is a tall order. Did you ever think “if only we pull this product lever, they’ll start doing what we want”, only to find out you overdid it? The reason could be anything from buying a product to using a service. There, we said it! Muted Colours.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software User Testing 97

Innovatemap

NOVEMBER 13, 2019

A loyal, engaged community is a powerful tool, and community building has become an effective strategy for digital product companies to grow their user base and increase product adoption. Valuable communities form when there is value to be derived. Consumers are good at seeing through thinly-veiled sales tactics.

User Testing 45

User Testing Customer Experience User Friction Customer Feedback 45

Innovatemap

OCTOBER 4, 2019

Product management and product marketing are becoming essential roles in the digital world we live in. Companies that don’t have strong product management and product marketing functions run the risk of losing market share to more strategically focused teams. Product Management (Focus on the User).

Product Marketing 40

Product Marketing Marketing Product Management Product Manager 40

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

Customer Experience 71

Customer Experience User Testing Weak Development Team Development Team Review 71

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. But how do you collect the right data for your analysis? How to gather data for customer sentiment analysis Send in-app surveys to collect quick feedback. Sentiment distribution.

Data Visualization 86

Data Visualization Dashboard Customer Feedback User Testing 86

Roy Madden

SEPTEMBER 6, 2022

Find out how Lufthansa Innovation Hub defines and interprets new macro-trends in travel and mobility tech. Tino and his team are on a mission to lead the way for how strategic intelligence is done in the travel industry. Tino and his team are on a mission to lead the way for how strategic intelligence is done in the travel industry.

Data Visualization 84

Data Visualization Research Software Reporting Tools Travel 84

Userpilot

SEPTEMBER 28, 2023

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In this guide, we’ll walk you through what marketing experiments are, why you should run them, how to conduct experiments successfully, and seven experiments to try for yourself! What is marketing experimentation? Sustained growth.

Data Visualization 102

Data Visualization Analytic Tools Research Software User Testing 102

Userpilot

NOVEMBER 20, 2022

Customer experience is so important for product growth and retention. How do you make sure you’re delivering the best of the best? TLDR; A digital customer experience strategy involves moving the customer journey to online spaces. This will improve customer engagement and motivate them to continue using your product.

Customer Experience 97

Customer Experience User Testing Customer Feedback Embedded Analytics 97

Intercom, Inc.

OCTOBER 15, 2020

As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry. Our previous conversations with Bob have covered how to unpack customer motivations and the Jobs-To-Be-Done framework (of which he was one of the principal architects).

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” When I ask why, the answer is always the same. most invariably say zero. I know this because I asked.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Indicative

JULY 14, 2021

When it comes to user interaction data, organizations have two options: Build a tracking plan and track specific event data needed to answer key questions. Collect all event data and decide how to use it later. What is Explicit Event Tracking? Because of that, there’s more upfront setup required to implement explicit event tracking.

Data Visualization 98

Data Visualization Events Government Customer Feedback 98

Product Management University

FEBRUARY 25, 2020

This guide to portfolio product management and marketing answers the following seven questions. What is Portfolio Product Management and How Does It Differ From Traditional Product Management? What are the Core Principles of Portfolio Product Management? Are There New Roles in a Portfolio Product Management Model?

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Userpilot

FEBRUARY 28, 2022

How are you going to find one metric that matters enough to help grow your business? So, let’s find out how you can identify this metric and leverage it to drive product growth. OMTM allows you to create a positive, long-term effect. You should not care about only one metric. Why is using an OMTM important?

Onboarding KPIs 110

Onboarding KPIs Analytic Tools Research Software Feedback Software 110

The Product Coalition

SEPTEMBER 9, 2018

Cartoon by Gapingvoid We’ve lost our way in Product Management. When the biggest problem Product Managers face is setting roadmap priorities based on market feedback, it’s symptomatic of the underlying practices and tools. Simply put, Products are Conversations. Great products are made of conversations.

Data Visualization 60

Data Visualization Customer Feedback User Testing Feedback Software 60

Userpilot

DECEMBER 14, 2021

Launching a new product in the market can definitely be nerve-racking. Getting the launching strategy right, creating a market buzz, getting people to notice and talk about your product, and giving value to the customers can all be overwhelming. What if the product made with so much effort gets totally ignored?

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Business of Software Conference

DECEMBER 3, 2019

How do you see innovation and how do you harness it effectively to make it work? How do people learn, and how can they work better? Every innovator comes across daily problems that they don’t know how to answer or where to even start thinking about the answer. Bob Moesta, Founder, The ReWired Group.

Research Software 40

Research Software User Testing Data Visualization Customer Experience 40

DISQO

JUNE 12, 2016

Building great product teams begins with hiring great product people. But who are product professionals and what exactly do they do? product pros find this a difficult question to answer because their scope is wide and they wear many different hats. Create an ideal candidate persona. Sometimes even. Work Ethic.

Product Research 40

Product Research User Testing Feedback Software Reporting Tools 40

DISQO

JUNE 12, 2016

Building great product teams begins with hiring great product people. But who are product professionals and what exactly do they do? product pros find this a difficult question to answer because their scope is wide and they wear many different hats. Create an ideal candidate persona. Sometimes even. Work Ethic.

Product Research 40

Product Research User Testing Feedback Software Reporting Tools 40

DISQO

JUNE 12, 2016

Building great product teams begins with hiring great product people. But who are product professionals and what exactly do they do? product pros find this a difficult question to answer because their scope is wide and they wear many different hats. Create an ideal candidate persona. Sometimes even. Work Ethic.

User Testing 40

User Testing Reporting Tools Strategy Product Research 40

The Product Coalition

MARCH 12, 2019

A meaningful, motivating product vision enables teams to advance to a purpose-driven mindset. Product Leaders face this universal truth daily: Sales wants to close more deals. Engineering wants to speed up development. Engineering wants to speed up development. Product wants to work on the “right” thing.

Vision 60

Vision Data Visualization Analytic Tools Healthcare 60