ProductPlan

AUGUST 27, 2021

What Is Stakeholder Management? Stakeholder management is the process of identifying, prioritizing, and engaging stakeholders throughout the product development process. Product managers (PMs) must first accurately identify who their stakeholders are to cultivate and nurture strong stakeholder relationships successfully.

Management 70

Management Management KPI Government 70

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

ProductPlan

AUGUST 17, 2020

It’s becoming more and more widely adopted by Product Management organizations across the globe. There is a genuine risk that a well-meaning product manager might simply group and categorize the existing feature list as a means for determining the theme. CUSTOMER KPI: Reach. CUSTOMER KPI: Time to deal close.

Onboarding KPIs 105

Onboarding KPIs Roadmap Customer Experience KPI 105

Mixpanel

JUNE 17, 2020

Looking at the personas helped us define our product strategy as well as the content strategy. The post Metrics that matter to Primephonic: the KPI that drives product roadmap prioritization appeared first on Mixpanel. What is your North Star metric and how has it changed over time?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

Looking at the personas helped us define our product strategy as well as the content strategy. The post Metrics that matter to Primephonic: the KPI that drives product roadmap prioritization appeared first on Mixpanel. What is your North Star metric and how has it changed over time?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. Ask this same cohort to define product operations—and how it differs from product management—and that consistency begins to fade. Many lack a clear picture of product operations’ role in general.

Data Visualization 104

Data Visualization Feedback Software Reporting Tools Research Software 104

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data.

KPI 60

KPI User Testing Product Research Product Strategy 60

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 131

Data Visualization Customer Feedback Customer Experience Analytic Tools 131

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Connect Product Strategy to Execution in ProductPlan > Stakeholder alignment Stakeholders must buy into this strategy to push incremental value while working on more extensive initiatives.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

The Product Coalition

OCTOBER 23, 2023

In a business setting, KPIs can be used to manage the efficiency of your Operational Capabilities — our Service, Support, and Customer Success teams, and our basic “keeping the lights on” operations. But KPIs can only help us target and measure part of the story. This is where OKRs can provide additional benefits.

Strategy 101

Strategy Customer Experience KPI Data Visualization 101

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. Mona Patel works in Birst’s Product Strategy team. How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. How do you know which KPIs are worth your time? We’ve picked out the best product management KPIs to track if you want to back decisions, focus priorities, secure buy-in, and prove product ROI. The takeaway?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Mind the Product

MARCH 8, 2019

Define a KPI to track process. Build stuff and try to improve KPI. This can be counter-intuitive, as it means revenue isn’t a top priority in the short term, but in the long term it means the business will grow. How do you do this practically? Define the problem you’re solving. Build Conviction.

KPI 158

KPI Banking User Testing Product Research 158

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

ProductPlan

AUGUST 7, 2020

When I started my career as an engineer, I didn’t set my sights on becoming a product manager. Flash forward fifteen years later, and I’m the Director of Product Management at HG Insights. So, what qualities does it take to become a product manager ? 4 Key Differences in Skills Engineer to Product Manager.

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Don’t get us wrong – we think it’s incredibly valuable to have one KPI that gives a pulse on the entire customer experience. Every company says they’re “customer-centric,” but very few actually are.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. 5 Key Elements to Check A single product issue may reflect multiple underlying causes.

Weak Development Team 154

Weak Development Team Reporting Tools Research Software Feedback Software 154

Roadmunk

JULY 20, 2017

Since SaaS business models aren’t super traditional and revenue/growth is measured in recurring units, there’s a ‘special’ subset of metrics for PMs to manage. Frankly, LTV only becomes relevant to SaaS PMs the longer a product is in market. Your product strategy contributes to a solid business model.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74

ProductPlan

MARCH 6, 2020

While the product team and its roadmap should be in lockstep with corporate priorities, all too often, there’s a major disconnect between the day-to-day business of product management and the KPIs executives prize. Your Product is Out of Sync from Company KPIs When… You’re going through the motions.

KPI 62

KPI Roadmap Product Research Software Review 62

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Connect Product Strategy to Execution in ProductPlan > Stakeholder alignment Stakeholders must buy into this strategy to push incremental value while working on more extensive initiatives.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy?

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? But what we’re trying to do is democratize analysis.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mind the Product

DECEMBER 12, 2018

When you think about increasing engagement you can probably think of many changes you’d make to your product, or features that you’d add. Many teams might immediately jump to finding solutions that will help move toward that KPI. These non-engaged users can provide insight into what’s missing in your product.

User Testing 119

User Testing Customer Feedback Research Software Data Visualization 119

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

Mind the Product

DECEMBER 23, 2019

To help cope with environmental constraints, it is important to understand what specific KPI is being solved with a new roadmap feature. Also, it’s important for the product team to get outside and meet with customers to understand what they’re solving for. This includes how much capacity your team is able to handle.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

The Product Coalition

JUNE 18, 2019

Ria Sankar is a Group Product Manager leading Product Management & Data Science for AI for Good initiatives within Microsoft. These questions were all submitted by members of the Product Managers Slack Community. How do you Product Manage when the goal is not directly tied to revenue or stakeholders?

Analytic Tools 60

Analytic Tools Research Software Artificial Inteligence Data Visualization 60

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. QA, but it didn’t fix the planning waterfall : Strategy? Specification ?

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. Products operations is to product management as marketing operations is to marketing. Product ops are better suited to handle those issues and give time back to product managers.

Data Visualization 55

Data Visualization Embedded Analytics Dashboard Reporting Tools 55

The Product Coalition

MARCH 15, 2020

Making a choice does not always have to be hard How Product Managers and Leaders Can Reduce Complexity The principles of j?d? Frederick Taylor is by no means the best source of wisdom for modern product or innovation managers. Across these three dimensions, however, product strategy is by far the hardest to master.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Amplitude

APRIL 9, 2019

Jessica Wagner: I’m a lead product manager at Fueled , a digital product agency in New York that specializes in cutting-edge design and technology for mobile apps, websites, wearables, and blockchain. I’ve spent my entire career in product strategy, so this is a very organic progression for me.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Radical Product

MAY 5, 2020

An iteration-led approach can move financial KPI up and to the right, but it doesn’t always make our world better. Strategy : A comprehensive product strategy helps you answer the following 4 questions. Why does anyone engage with your product? An easy to remember mnemonic is RDCL (pronounced ‘radical’): 1.

KPI 52

KPI Vision User Friction Agile 52

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. But what happens when there’s a separate set of Key Performance Indicators ( KPI s) from one department to the other? Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Gainsight

OCTOBER 14, 2020

Welcome to Day 1 of Pulse for Product, our inaugural event geared towards those in product management roles. However, the skills needed to ‘level up’ for product managers are a bit more elusive as PMs often receive varying feedback from customers, sales, customer success, engineering, etc. Yes, you read that right.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

ProductPlan

OCTOBER 26, 2021

Product professionals get paid to manage products and services. But this single-minded focus on helping others often leads to a lack of focus on ourselves and our career impact in the product field. And, unlike our products, no one’s getting paid to manage our careers on our behalf. Interesting.

CTO Coach 94

CTO Coach User Testing Product Research Data Visualization 94

Amplitude

MARCH 21, 2018

An introduction to product strategy with examples of north star metrics across industries. The product north star is easily the most powerful and misunderstood product strategy framework in use today. Should a company only have one product north star? How do you select a good product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Bain Public

JANUARY 11, 2022

As a product manager, it’s normal to get all kinds of new feature requests from stakeholders (these requests are usually related to pain points). Saying no isn’t always easy, but it plays a big part in contributing to a healthy product culture. But how you handle these requests is where it matters. Let’s dive deeper!

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52