Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 84

ChatGPT Data Visualization Onboarding KPIs Research Software 84

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught. However, data insights don’t get us all the way.

Data Visualization 127

Data Visualization Customer Feedback Customer Experience Analytic Tools 127

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

ProductPlan

AUGUST 27, 2021

What Is Stakeholder Management? Stakeholder management is the process of identifying, prioritizing, and engaging stakeholders throughout the product development process. Product managers (PMs) must first accurately identify who their stakeholders are to cultivate and nurture strong stakeholder relationships successfully.

Management 63

Management Management KPI Government 63

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data.

KPI 60

KPI User Testing Product Research Product Strategy 60

ProductPlan

AUGUST 17, 2020

It’s becoming more and more widely adopted by Product Management organizations across the globe. There is a genuine risk that a well-meaning product manager might simply group and categorize the existing feature list as a means for determining the theme. CUSTOMER KPI: Reach. CUSTOMER KPI: Time to deal close.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Incorporate customer feedback directly into your product roadmap. Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

AUGUST 7, 2020

When I started my career as an engineer, I didn’t set my sights on becoming a product manager. Flash forward fifteen years later, and I’m the Director of Product Management at HG Insights. So, what qualities does it take to become a product manager ? 4 Key Differences in Skills Engineer to Product Manager.

Engineering 107

Engineering Leadership Customer Experience Feedback Software 107

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. How do you know which KPIs are worth your time? We’ve picked out the best product management KPIs to track if you want to back decisions, focus priorities, secure buy-in, and prove product ROI. The takeaway?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. Mona Patel works in Birst’s Product Strategy team. How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

The Product Coalition

MARCH 15, 2020

Making a choice does not always have to be hard How Product Managers and Leaders Can Reduce Complexity The principles of j?d? Frederick Taylor is by no means the best source of wisdom for modern product or innovation managers. Product discovery is where you figure out the tactics, before heading for delivery.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Mind the Product

MARCH 8, 2019

Define a KPI to track process. Build stuff and try to improve KPI. This can be counter-intuitive, as it means revenue isn’t a top priority in the short term, but in the long term it means the business will grow. How do you do this practically? Define the problem you’re solving. Build Conviction.

KPI 155

KPI Banking User Testing Product Research 155

Mind the Product

DECEMBER 23, 2019

In this ProductTank Toronto talk, two members from the team at Points , Mihnea Galeteanu – Head of Product and Jane Helman – Head of Scrum, explain their coping strategy. To help cope with environmental constraints, it is important to understand what specific KPI is being solved with a new roadmap feature.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

Bain Public

JANUARY 11, 2022

As a product manager, it’s normal to get all kinds of new feature requests from stakeholders (these requests are usually related to pain points). Saying no isn’t always easy, but it plays a big part in contributing to a healthy product culture. But how you handle these requests is where it matters. Let’s dive deeper!

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

Amplitude

APRIL 9, 2019

Jessica Wagner believes that building products should be a user-centric process from beginning to end. Her career in digital product and strategy has taught her that products only succeed when they offer solutions that users actually need. Tai Rattigan: What’s your role at Fueled?

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Reporting Tools 61

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. QA, but it didn’t fix the planning waterfall : Strategy? Development ?

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects. Average salary: $191,286/yr.

Research Software 90

Research Software Feedback Software Analytic Tools Onboarding KPIs 90

Gainsight

OCTOBER 14, 2020

Welcome to Day 1 of Pulse for Product, our inaugural event geared towards those in product management roles. However, the skills needed to ‘level up’ for product managers are a bit more elusive as PMs often receive varying feedback from customers, sales, customer success, engineering, etc. Yes, you read that right.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Amplitude

JANUARY 23, 2018

They go beyond vanity metrics and have product analytics solutions that allow them to dive deep into their data to understand their customer’s journey. On testing and refining… Bad product teams lack a product strategy, or if they have one that strategy is not clearly delivered throughout their organization.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Mixpanel

JUNE 10, 2020

As VP of Product at NerdWallet , I guide product decisions that drive maximum value for our brand and consumers—helping them break down complicated financial topics (e.g. This understanding of why we do what we do is core to our product strategy, and informs every decision we make. what the heck is a Roth IRA?),

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. Actually, there’s an infinite number of potential roads not traveled, but let’s stick to a more manageable number). Winning over the hearts and minds of stakeholders is a key part of product management.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

Product Research 83

Product Research User Testing Data Visualization Customer Feedback 83

Product Club

JUNE 10, 2017

It’s painful for those on the ground, as existing working models are discarded, and confusing for leadership to adapt management techniques to support these new teams. To prevent this, we take time upfront to develop a KPI success framework. How does TribalScale help manage this for our clients?

Agile 54

Agile Customer Experience User Testing KPI 54

ProductPlan

NOVEMBER 20, 2020

Product managers are all about prioritization. The items that deliver the most value to a product’s reputation, help the product achieve its goals and improve KPIs are the ones that we continually slot at the front of the queue. Strategies that ensure the spotlight stays on more significant items.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

ProductPlan

JULY 9, 2019

I recently attended a presentation by Benjamin Evans, Inclusive Design Lead at Airbnb, on product accessibility and his experience with designing for inclusion. It really got me thinking about how we build products in tech and the inherent biases in product management. Will this feature increase a KPI?

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Birst BI

AUGUST 23, 2018

If your data science resources are strained, here is an example data scientist workflow that leverages Birst to speed up tasks throughout the application development lifecycle – data preparation, model development and testing with R integration, deployment into the business, and governance and management.

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

The Product Coalition

OCTOBER 23, 2023

When one might be better-suited than another, and how to use them together for maximum long-term success Confused about Strategy, OKRs, & KPIs? OKRs would help us measure whether our strategy would help us achieve our goals. How do Strategy, OKRs and KPIs relate to each other?

Strategy 99

Strategy Customer Experience KPI Data Visualization 99

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. Something that relates directly to your company’s vision.

Definition 60

Definition User Testing Product Research KPI 60

Mixpanel

JUNE 17, 2020

But we also believe that if you really want to make a “big bang” kind of product, it’s not only about the copy, it’s also about the content. We went for a lightweight strategy. Looking at the personas helped us define our product strategy as well as the content strategy. You need to know where to start.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

But we also believe that if you really want to make a “big bang” kind of product, it’s not only about the copy, it’s also about the content. We went for a lightweight strategy. Looking at the personas helped us define our product strategy as well as the content strategy. You need to know where to start.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. Much of what I do as a product manager is probing. 4 Reasons Why You Must Use Metrics to Determine Your Feature Decisions.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. The Product Team’s Role in Customer Experience Strategy. The problem is organizational silos. Divided operational oversight.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. Ask this same cohort to define product operations—and how it differs from product management—and that consistency begins to fade. Many lack a clear picture of product operations’ role in general.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

Roadmunk

JULY 20, 2017

Since SaaS business models aren’t super traditional and revenue/growth is measured in recurring units, there’s a ‘special’ subset of metrics for PMs to manage. Frankly, LTV only becomes relevant to SaaS PMs the longer a product is in market. Your product strategy contributes to a solid business model.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74