The Product Coalition

JULY 19, 2022

Let’s discuss ways to build strategies for high-value customers and work towards establishing a great product experience Who are high-value customers High-value customers are users who have already subscribed, signed up to your product, or own some of your products if you have many products in your ecosystem.

User Friction 121

User Friction Customer Experience User Testing Customer Feedback 121

UX Planet

FEBRUARY 19, 2024

OKR vs KPI Before we dive into individual parts of OKR, it’s essential to explain the difference between KPI and OKR. Many people believe that KPI and OKR are the same thing, which is untrue. KPI and OKR serve different purposes. KPI and OKR. KPI helps us evaluate how well something is working in our organization.

KPI 73

KPI User Testing Product Research Customer Experience 73

Alchemer Mobile

DECEMBER 27, 2022

It is an indispensable KPI because it indicates how many of your users have stayed loyal. . This metric is difficult to grow organically; therefore, retention numbers should be a major KPI from day one. Session length is a good KPI to use as a baseline for app engagement. Churn rate is the opposite of retention rate. Conclusion.

Feedback Software 244

Feedback Software Research Software User Testing Customer Experience 244

The Product Coalition

MARCH 23, 2020

From objectives to roadmap, the strategy behind product development?—?Part Objectives key results (OKR) is a popular management strategy framework for defining and tracking objectives (goals) and their outcomes. one might say that Churn rate can be a KPI to consider for increasing your app user base). What are OKRs?

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Weak Development Team Roadmap KPI Strategy 78

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Step 2: Use Product Goals to Discover Additional KPIs.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

ProductPlan

JUNE 19, 2020

In our webinar Product Managers: Treat your Strategy as a Product , Hadrien Raffali discusses the importance of tracking market activity and tweaking plans accordingly. Raffali believes strategy missteps are inevitable if companies aren’t spotting key patterns quickly enough. What does a Good Strategy Look Like?

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Product Strategy Strategy Research Software Technical Review 83

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. Table of Contents. Conclusion.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

The Product Coalition

NOVEMBER 13, 2022

Data Driven Expectations and Validation Shot in Budapest in 2018 during our MBA trip Setting the Context Product Managers often start with an Outside-In perspective. KPI-1 : Cycle time reduction. I cannot reiterate enough why Product Managers need a solid relationship with Customer Success Managers to glean such information.

Data Visualization 118

Data Visualization KPI Framework Customer Experience 118

Userpilot

OCTOBER 5, 2021

What are KPIs? KPI stands for key performance indicators , and they are a way for you to understand the performance against the key results that you have set. Let's tap into our examples again and look at how we might understand performance with a KPI example added: Real-world example: Objective: Reduce body fat %.

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Onboarding KPIs Analytic Tools KPI Customer Experience 145

People-First Product Leadership

DECEMBER 4, 2023

Welcome back to creating your strategy stack. In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Subscribe now What’s in a Strategy?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product Coalition

JULY 7, 2020

Is the product manager actually the intelligence officer of the company? Little did I know then, about software development nor about product management. Why this long intro, you might ask, and what the hell it has to do with product management? Well, when I think about the Product Manager?—?I The year was around 2002.

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Data Visualization Product Management Product Manager KPI 147

Userpilot

MAY 17, 2021

Go ahead and skip directly to the product marketing KPIs list or continue to read if you’re just starting out and looking to understand more about what product marketing is first. What is a Product Marketing KPI metric? Product Marketing KPIs vs Product Marketing OKRs. What is a Product Marketing KPI metric?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Product Marketing 98

Alchemer Mobile

DECEMBER 27, 2022

It is an indispensable KPI because it indicates how many of your users have stayed loyal. This metric is difficult to grow organically; therefore, retention numbers should be a major KPI from day one. Session statistics Session length is a good KPI to use as a baseline for app engagement. Conclusion The bottom line?

Feedback Software 130

Feedback Software Research Software User Testing Customer Experience 130

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Step 2: Use Product Goals to Discover Additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

JULY 1, 2019

Your team, manager and stakeholders would benefit it from it too, as would you. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are They therefore pick just one KPI that is most reflective of the company’s current business objective.

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KPI Data Visualization Workshop Analytic Tools 91

Mixpanel

MAY 27, 2021

All of this could have been avoided if you’d been tracking leading indicators of success, were monitoring these metrics properly, and had experimented with new ways to improve your product (the lemonade) and growth strategy (luring in thirsty neighbors). Step one is to define the Growth KPI in your analytics tool.

Data Visualization 140

Data Visualization KPI Customer Experience Analytic Tools 140

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught. However, data insights don’t get us all the way.

Data Visualization 127

Data Visualization Customer Feedback Customer Experience Analytic Tools 127

Userpilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Segmentation is a strategy used in marketing, product development, and customer support. Purpose : Customer segmentation is used to tailor marketing strategies , products, and experiences for existing customers.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Userpilot

MARCH 18, 2024

With insights from activation dashboards, product managers can make data-driven decisions to enhance the user onboarding experience. It gauges the effectiveness of your marketing strategy and user acquisition efforts and serves as a way to predict the potential demand for your product. Tracking time to activation trend with Userpilot.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Customer Experience 105

ProductPlan

AUGUST 27, 2021

What Is Stakeholder Management? Stakeholder management is the process of identifying, prioritizing, and engaging stakeholders throughout the product development process. Product managers (PMs) must first accurately identify who their stakeholders are to cultivate and nurture strong stakeholder relationships successfully.

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Management Management KPI Government 63

ProductPlan

AUGUST 17, 2020

It’s becoming more and more widely adopted by Product Management organizations across the globe. There is a genuine risk that a well-meaning product manager might simply group and categorize the existing feature list as a means for determining the theme. CUSTOMER KPI: Reach. CUSTOMER KPI: Time to deal close.

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Onboarding KPIs Roadmap Customer Experience KPI 100

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. Let’s look at some challenges of fintech app onboarding and potential solutions, before moving on to onboarding KPIs to measure. Breadth of adoption shows the initial appeal of a new feature.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. A KPI is any metric used to measure the success of your product’s objectives. Why should you track UX KPIs?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Intercom, Inc.

NOVEMBER 14, 2018

There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. Sales KPIs, or Key Performance Indicators, are a series of agreed-upon, quantitative measures used to assess the performance of a sales organization. Sales KPIs versus sales metrics: Is there a difference?

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Data Visualization Outbound Inbound KPI 188

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. What is a SaaS KPI dashboard? A SaaS KPI dashboard is an analytics reporting tool that helps SaaS companies monitor, measure, and improve the performance of their product or business.

Onboarding KPIs 105

Onboarding KPIs Data Visualization KPI Dashboard 105

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

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Reporting Tools Feedback Software Product Research User Testing 94

Dear Strategy

DECEMBER 21, 2020

On this episode of Dear Strategy, we answer the following question…. Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning?

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KPI User Testing Technical Review Vision 52

Gainsight

JULY 27, 2020

Now is the time to adapt Customer Success strategies to support your growth and help learners succeed! Here are three ways EdTech Customer Success teams can adapt their strategy to make sure their product positively impacts learners during this “new normal.”. Enable your Customer Success team to identify and proactively manage risks .

Feedback Software 52

Feedback Software Reporting Tools Onboarding KPIs User Testing 52

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data. That helps us to define the product KPI.

KPI 60

KPI User Testing Product Research Product Strategy 60

Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it. Every company says they’re “customer-centric,” but very few actually are.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

JULY 9, 2021

What Is a Data Product Manager? A data product manager (PM) focuses on product data management, which is the process of collecting, organizing, storing, and sharing data within an organization. . How Does a Data Product Manager Differ from a Traditional PM? How Does a Data Product Manager Use Data?

Data Visualization 40

Data Visualization User Testing Product Management Product Manager 40

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Birst BI

DECEMBER 18, 2018

Historically, business users have been presented with dashboards that describe the current state of a KPI, i.e. Net Profitability, Customer Retention, and more. What happens next is a treasure hunt in identifying the drivers of the KPI’s behavior. Mona Patel works in Birst’s Product Strategy team. How does it work?

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Folding Burritos

FEBRUARY 13, 2018

In my previous post , I described a way to think about our internal product communications, and how that can help us optimize our time and make us more effective as Product Managers. Goals / KPIs. What’s the current status of our goal/KPI? When are our next releases happening? What progress are you making on them?

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. How do you know which KPIs are worth your time? We’ve picked out the best product management KPIs to track if you want to back decisions, focus priorities, secure buy-in, and prove product ROI. You don’t have to panic. The takeaway?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Userpilot

NOVEMBER 18, 2023

The data obtained from the process lets you adapt and refine your strategies, ensuring you make proactive moves to improve key growth metrics. By examining trends reports, you can see the rise and fall of each KPI, allowing you to spot abnormalities easily. How to choose the date range for your analysis?

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104