Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. So you want to make those chances count.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

ProductPlan

APRIL 9, 2019

A lack of trust from developers and engineers creates endless second-guessing, challenges and sometimes even a refusal to follow through on requests, which becomes a huge timesuck and morale destroyer. If the executive team doesn’t have faith in product management, ideas are likely to be ignored, plans overruled and cachet denied.

Weak Development Team 72

Weak Development Team Technical Review Customer Experience KPI 72

Sachin Rekhi

AUGUST 6, 2015

The customer development and lean startup methodologies evangelized by Steve Blank and Eric Ries brought us a better approach that favored experimentation over elaborate planning, customer feedback over intuition, and iterative design over traditional “big design up front” development. Target Audience.

User Testing 118

User Testing Document Product Marketing Marketing 118

Userpilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $192,383/yr. Average salary: $151,254/yr.

Research Software 91

Research Software Feedback Software Analytic Tools Onboarding KPIs 91

Mind the Product

APRIL 28, 2017

At a minimum, a good vision needs to identify three things: the problem you are trying to solve, who you are trying to solve it for and what outcomes you want to meet (evidenced by a solid, meaningful KPI). It’s simply not good enough to just feel or think that something is a good or a bad idea. Bullet dodged! Justify Your Position.

Weak Development Team 127

Weak Development Team Research Software Vision KPI 127

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Here are the SaaS tools I picked to build user persona examples for: Userpilot – product growth platform ActiveCampaign – email marketing automation tool Kontentino- social media scheduling tool. What is a user persona?

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Know your neighbors Explore your competitors’ apps , and public feedback to document their strengths and weaknesses. At the minimum, your mobile product will bring design teams, IT, marketing and operations together?—?these

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

JULY 8, 2020

Paul is a product manager running an 8-people product team for a B2B web application in Seattle. Paul reads data through beautiful charts but Paul has a very hard time predicting what to develop next just by looking at past datasets. Measure experience KPIs. I’m sure you are aware of them already. Let’s take an example.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

People-First Product Leadership

DECEMBER 4, 2023

Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Are you appealing to premium buyers, low end of the market or somewhere in between? Identify their strengths, weaknesses, opportunities and threats (SWOT).

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Mixpanel

OCTOBER 17, 2022

If you are a growing business, it’s common to add more people–more developers, more designers, more product managers. My product team is small, which ends up being great because I don’t prefer to have an overly large team with multiple layers. What does this look like? Analyzing front-end data with Mixpanel.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

The Product Coalition

JANUARY 30, 2019

In most companies, the product manager is not the direct superior of the designer, developers or marketer. We do not have any direct impact on their KPI or bonuses. Constantly Breaking the Bad News Product manager constantly makes decisions that impact the success of the product. No one directly reports to him.

Technical Review 60

Technical Review Product Management Product Manager Weak Development Team 60

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like. So you want to make those chances count.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. A KPI is any metric used to measure the success of your product’s objectives. Why should you track UX KPIs?

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Mind the Product

JULY 16, 2018

I’ve been in product for some time now and I’ve seen lots of different frameworks and methodologies, from Pragmatic Marketing to the concepts of Lean, and lots in between. I’d like to share some of our team’s experience in this area and how we’re deriving value from it across the organisation. Get People out of the Office.

Product Research 89

Product Research User Testing Data Visualization Customer Feedback 89

Amplitude

NOVEMBER 4, 2020

Our tool is fundamental to every stage of our product development process. In this post, we hone in on three of the most important levels: finding your North Star Metric, product development, and customer success. At Amplitude, we’re big believers in aligning product teams to a standard North Star Metric.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

ProductPlan

DECEMBER 18, 2019

It gives you a few fleeting moments to capture a market and offer a unique value proposition. The market will grow muddled with alternatives, options, and choices. If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. Competitors will come and copycats will emerge.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

The Product Coalition

MARCH 15, 2020

A real breakthrough only happens when there is a focus on the critical issue at hand and when you concentrate resources and your talent pool to maximize your unique leverage in the market. The question remains whether you are in a market that requires you to tightly integrate your strategic design.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Hutwork

MARCH 9, 2018

The Power of the Elastic Product Team—Airbnb’s First PM on How to Build Your Own. Learn how Airbnb created an elastic product team that helped them get to where they are today. While he talks mainly to entrepreneurs about slow, steady progress and growth for their companies, you can apply his tips and advice to product development. #5

Article 82

Article Feedback Software Research Software User Testing 82

Roadmunk

OCTOBER 12, 2017

They’re open to sharing their own experiences of working in product (both the good and the bad) in very honest ways—and they’re very generous with advice. We have really cool episodes coming up with product managers, designers, marketers and engineers. Visual search is an internal tool that our machine learning team built.

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. What’s the sort of business indicator, what is the business KPI that affects?

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

NOVEMBER 24, 2020

A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. A Scrum Master’s principal objective should be to remove themselves from daily operations by enabling the Scrum Team to be self-organizing. A cross-functional?—?be

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

JANUARY 12, 2020

So I decided to write a complete guide on getting your team from where they are, to fully using OKRs in 30 days. How to have meetings with the team, what to cover, how to get low performing teams back on track and then how to persuade everyone in the company to use them too. I also make sure to cover the more human elements.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Mironov Consulting

FEBRUARY 6, 2020

If we think of KPIs as generic and universal, then it makes sense to copy them from directly from successful companies. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. Good KPIs should raise interesting questions and challenge prevailing wisdom. But metrics aren’t generic.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

MAY 23, 2022

Developing and optimizing sales funnels is a key part of SaaS product growth. Using these metrics, you can track the right key performance indicators (KPI), which, in turn, helps you understand the strengths and weaknesses of your business, along with growth opportunities. Why is tracking funnel metrics important in SaaS?

Onboarding KPIs 90

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 90

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Help your company earn customers in a new market.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

Usersnap

SEPTEMBER 21, 2021

A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base. So, you may be questioning, “which of the following is the first step in developing a customer satisfaction survey?”. The most commonly used KPI for measuring customer satisfaction is the CSAT. So much you can taste it?

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Help your company earn customers in a new market.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Products operations is to product management as marketing operations is to marketing.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Help your company earn customers in a new market.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Alchemer Mobile

AUGUST 27, 2020

Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. do not interface with developers in a technical way). Go beyond NPS as a core KPI. But for the most advanced mobile PMs , success goes beyond just checking boxes.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. The second consideration is associated with your product development cycle. Analysis Team. The Origin of NPS. Verbatim Analysis.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Userpilot

SEPTEMBER 9, 2020

Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. That’s a bad mistake. Hence, they need to outsource it to their developers. In-app marketing – Run webinars and other tailored help sessions to enable users to get more out of the product.

Onboarding KPIs 74

Onboarding KPIs Customer Experience User Testing Data Visualization 74

Userpilot

JANUARY 15, 2021

If you’ve ever worked anywhere near marketing, you’ll have come across Google Analytics. Because Google Analytics is a marketing analytics toolkit that is geared solely towards the first part of the user journey – that is, where visitors come from. What KPIs are used in Product Analytics? Product analytics is objective.

Data Visualization 62

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 62

The Product Coalition

NOVEMBER 19, 2019

Many companies hire QA engineers once the development starts (or even later), entrust them with testing, and expect them to contribute to delivering an impeccable software to the market. It is no more about finding mistakes; it is about ensuring project team members don’t make them in the first place. Does this sound like you?

Reporting Tools 63

Reporting Tools User Testing Product Research Weak Development Team 63

Userpilot

SEPTEMBER 23, 2019

UX journey maps are the antidote to product-led marketing , onboarding, and product development that happens for its own sake. These maps gives us the ammunition to solve problems big and small, and they help cross-functional teams live up to their full potential. UX journey mapping is a team effort. Product managers.

Customer Experience 68

Customer Experience User Testing User Experience Customer Feedback 68

Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! So it encompasses marketing, acquisition, Primary Onboarding , Activation , Secondary Onboarding , Retention , Tertiary Onboarding … pretty much EVERYTHING covered in this dictionary. This falls to the Product Marketer.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126