Gainsight

OCTOBER 14, 2020

Bessemer invests in beloved tech, including Twilio, Shopify, and DocuSign, while OpenView invests in household names, including DataDog, Calendly, and Expensify. How does the PM team tier releases to ensure the right audience gets the right message to make the biggest impact at launch? How do you measure success for a launch?

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Userpilot

JANUARY 16, 2024

Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Content creation : Generate persuasive and clear marketing messages that effectively communicate your product’s value. Analyze our user engagement KPIs and provide insights into improving them.

ChatGPT 86

ChatGPT Data Visualization Onboarding KPIs Research Software 86

The Product Coalition

JULY 8, 2020

Using messaging channels. So when a user rates a KPI like “Overall experience” to 1/5, you then ask “What is running the experience most?”, “What is not working well for you?” Don’t ask for the user email, name or device he used as this information is already available on your end, just attach it to the form using attributes.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Gainsight

FEBRUARY 20, 2019

You may be thinking, “Product experience should be owned by product teams—after all, it’s in their name.” At Gainsight, our product and customer success teams are aligned to the KPI of increasing product adoption, and both from a different perspective. This is where the challenge comes to light. But it’s not as simple as that.

Customer Experience 45

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 45

Userpilot

NOVEMBER 23, 2023

For example, you can use in-app messages to help users discover relevant features and prompt them to engage with them regularly. For products that are used every day, like messaging apps, you will be looking at daily data. Tooltip builder in Userpilot. drop in the following month and almost an extra 3 % drop in month 6.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. Relying wholly on your gut instinct may give you a decent start in business.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62

Alchemer Mobile

NOVEMBER 25, 2019

So to give you a little bit of an introduction, and if you’re looking on the webcam, I promise that Robi and I did not coordinate our green and red Christmas attire for today’s webinar, but my name is Ben Johnson. I don’t think Burbn is a household name. Instagram certainly it. Handling customer needs on their own.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Mironov Consulting

FEBRUARY 6, 2020

And I entirely reject gross revenue as a company-wide KPI. IMHO, setting gross revenue as a primary KPI encourages sloppy short-term thinking, whale hunting, and fictitious business cases. Yet it’s the first KPI proposed by many exec teams. Buying decisions are made quickly based on a few messages or touches.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

APRIL 19, 2022

Upselling for SaaS requires engaging with your users at the right moment with the right in-app message. If you are looking to increase the customer lifetime value by using upselling , you should look at automating in-app messages to communicate value at the right time. It’s NOT as simple as: “Hey, you bought this product.

Analytic Tools 86

Analytic Tools Onboarding KPIs User Testing Customer Experience 86

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

UX Studio

MARCH 11, 2024

My first question to you is how do you introduce yourself without your name or profession? And if you look at a lot of – what design influencers are saying – a lot of the messages, Figma, you know, UX design is not Figma, Figma is just a tool, stuff like that. Dan: That’s a tricky one. What does that feed into?

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

JANUARY 16, 2023

That said, you don’t have to limit this KPI to new features since even older features in your product may be underperforming in the time-to-adopt department. LinkedIn gives new users an immediate sense of accomplishment by showing them a progress bar that provides quick wins early on: Used: Leverage in-app-messaging.

Onboarding KPIs 85

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 85

Userpilot

APRIL 7, 2024

Tableau’s dashboards featuring KPI overview. These tiers, named Team and Enterprise, are available upon request. Sprout Social notifies businesses of potential PR disasters with message spike alerts. Main Features Here's a summary of Tableau's data visualization tool. Dashboards. Crisis notifications.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

ProductPlan

NOVEMBER 10, 2020

They may not have the appeal of a potential rocketship or the brand-name recognition of a unicorn. What worked when everyone knew your name doesn’t always fly when you’re becoming just another face in a growing crowd. Using themes on your product roadmaps elevated the conversation to how the product strategy will improve KPI.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

Userpilot

SEPTEMBER 2, 2020

Basically, you need to break down your users’ journeys into smaller steps – as many as you can identify and measure – and generate a detailed funnel or growth KPI dashboard. So, make sure you have a really clear, thorough KPI dashboard with Chartmogul.

Data Visualization 55

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 55

Userpilot

OCTOBER 7, 2020

When in-app messages are best for driving new feature adoption. What other messaging are you sending users at the same time? With our three factors in mind, it’s easy to build a framework for evaluating channels and messaging. Answer: What KPI are you trying to affect with new feature adoption? But don’t panic.

Onboarding KPIs 75

Onboarding KPIs Customer Experience Analytic Tools User Testing 75

Mixpanel

JULY 9, 2021

So you can imagine my delight when, after some time of using product analytics to monitor growth, it became apparent to me that applying event tracking for just about every key product indicator (KPI) I put together could create a whole new world of not just product analytics, but operations analytics.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

Userpilot

NOVEMBER 11, 2020

By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. In-app Notifications are typically short informational or instructional messages. Account Attributes – Microsurvey – No Code – NPS – OAuth – Self Serve. Account Attributes.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

The Product Coalition

APRIL 5, 2020

Showing a feature that is likely to improve your retention or showing the users the value of the app as soon as they install, it is a smart way to keep your KPI numbers high. Before the reach the home screen : One way of doing onboarding here is by having banner messages showing what your app stands for when they are at the login page.

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing Customer Feedback 78