Amplitude

JANUARY 30, 2019

From marketing and product analytics to experiential analytics, digging into the numbers is deeply rooted in Shayna Stewart’s background. A year ago, her focus on analytics took on another dimension when she began heavily advocating for the importance of a customer-centric product framework. TR: Do you think product teams are evolving?

Onboarding KPIs 51

Onboarding KPIs User Testing Analytic Tools Data Visualization 51

Gainsight

APRIL 18, 2022

Cost-benefit analysis: For initiatives above 5 figures, you may need to create a spreadsheet and do more research on expected costs and risks. You’ll make a better dashboard if you include key stakeholders from other groups that can provide expertise like Product Management, Data Science, and groups like Sales that can use the data.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. You need to be precise, if it’s the CEO, CFO, VP – Sales, CMO, etc… You need to know as what ROI this user looks out to buy the product and continue to stay vested in the journey.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

The Product Coalition

MARCH 15, 2020

Making a choice does not always have to be hard How Product Managers and Leaders Can Reduce Complexity The principles of j?d? Frederick Taylor is by no means the best source of wisdom for modern product or innovation managers. Product discovery is where you figure out the tactics, before heading for delivery.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Indicative

JULY 24, 2019

Consider these posts your crash course in answering fundamental marketing and product questions in Indicative. You will learn to: Understand how frequently users are returning to your site or product. Optimize your customer journey by analyzing A/B test results. What is Product Stickiness? Today’s Goal. Indicative Tool.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

JULY 13, 2021

Each of the above tasks, aim to improve the KPIs of a product. Teams make use of technology, media and human intelligence to improve the KPIs. You can either have a different channel name or a key-value pair to differentiate. You may run A/B tests and find out what works. There are endless possibilities.

Customer Experience 133

Customer Experience User Testing Advertising Differentiation 133

UX Studio

MARCH 11, 2024

My first question to you is how do you introduce yourself without your name or profession? Another friend who had like a kite surf school and I did his website for free and then then I got contacted by a local company that imported surfing, windsurfing, kitesurfing products. These days are more around product design and UX design.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Mind the Product

SEPTEMBER 18, 2018

In our product management community, we rightly place a great deal of attention on the people who are going to use our products. We test our ideas again and again. Products are built for people by people. We obsess over their feedback. Organizational Awareness: The Leader’s Sixth Sense. Teams of people.

Feedback Software 126

Feedback Software User Testing Customer Experience KPI 126

The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. But who am I to judge what is “better” for your product?

Definition 60

Definition User Testing Product Research KPI 60

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. Overcome inherent biases and use metrics in your product decisions. Metrics help to avoid making snap product decisions.

Data Visualization 62

Data Visualization User Testing Customer Experience Customer Feedback 62

Alchemer Mobile

NOVEMBER 25, 2019

Keeping your product sticky and why continuous improvements are important. This is the last webinar in our Essentials of Product Innovation Series, and today we’re going to be talking about product launches. They didn’t want to just evolve the product. Transcript. Ben Johnson: Hey everyone.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Roadmunk

SEPTEMBER 28, 2017

This initiative is being spearheaded by Moritz Gimbel , the organization’s VP of Product and Design. When I arrived, it was about building a product team, process and structure. But it sometimes means product design and technology is not necessarily developed in the way it could be. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Amplitude

JUNE 21, 2018

David is as much a user of his product as he is a manager of it. He was the first product hire at Amino, an app with a vast array of mobile communities for whatever you’re into. Meet David Berman, Product Manager at Amino Apps. One word to describe how you product manage : Versatility. Location : Shanghai / New York.

Feedback Software 45

Feedback Software Data Visualization User Testing KPI 45

Andrew Chen

DECEMBER 18, 2017

Titles are the text that’ll be featured prominently in every tweet, Facebook share, and link – and people will refer to it by name. Titles are best when they can pass the “naked share” test – imagine some text that’s so compelling that even if it’s not linked to anything, people will want to share it.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110

Usersnap

SEPTEMBER 21, 2021

A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base. This article details everything you need to know about the ins and outs of successful customer satisfaction surveys. Conduct More Customer Satisfaction Surveys What Are Customer Experience Surveys?

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. Behavioral cohorts are made up of users who interact with the product in a similar way.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. We officially launched in September 2018.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. We officially launched in September 2018.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 7,500 times. ??

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. And I entirely reject gross revenue as a company-wide KPI. BigCorp has $2M set aside for Blockchain research.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

JANUARY 16, 2023

In this article, we’re going to walk you through the most basic usage metrics that can help you track adoption over time, the stages at which users adopt your product, and how to drive feature adoption in the coming months! Feature adoption measures how engaged users are with a particular feature of your software product.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

You reach out to all department heads and request to get data for your analysis: Marketing team for data on campaign conversion, customer support for data on call volumes, account team for data on customers feedback, product data for usage, etc. What is a product operations dashboard? For Facebook/social apps this is >50%).

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Feedback collection. Pendo can collect data directly from customers via user feedback.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 19, 2022

It’s NOT as simple as: “Hey, you bought this product. Cross-selling involves adding complementary products or add-ons to the customer’s initial purchase. Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. How do you upsell a SaaS product?

Analytic Tools 98

Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Userpilot

SEPTEMBER 23, 2019

UX journey maps are the antidote to product-led marketing , onboarding, and product development that happens for its own sake. While a UX journey map explores every interaction between a product and a user (from the user’s point of view), a user flow is an ideal series of steps that a product team expects a prototypical user to take.

Customer Experience 89

Customer Experience User Testing User Experience Customer Feedback 89

Modus Create

MAY 20, 2020

This is the second part of an article series about how the technology and product communities can help the world to pivot and work as a cross-functional team by sharing their experiences dealing with uncertainty, difficult decisions, emotions, and data. So, the real product is a drill that is drilling a hole. Build better products ?

Framework 98

Framework Data Visualization Agile Customer Experience 98

Userpilot

NOVEMBER 11, 2020

Product adoption has picked up a fair amount of jargon over the years. And since new fancy terms seem to pop up every week, it can be a bit hard to navigate for both the newcomers and even for the well-established product pros. Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology!

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

JULY 29, 2020

This is precisely why so many businesses love to be paid in advance – but for any “as a service” product, that can only be pushed so far. Source: Product Drive. It’s an internal KPI. What ’s the biggest single reason why people stop using a product? Compare that with just 9% who said it’s the product quality!

Onboarding KPIs 59

Onboarding KPIs Customer Experience Feedback Software User Testing 59

Userpilot

JULY 29, 2020

This is precisely why so many businesses love to be paid in advance – but for any “as a service” product, that can only be pushed so far. Source: Product Drive. It’s an internal KPI. What ’s the biggest single reason why people stop using a product? Compare that with just 9% who said it’s the product quality!

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

Userpilot

JULY 29, 2020

This is precisely why so many businesses love to be paid in advance – but for any “as a service” product, that can only be pushed so far. Source: Product Drive. It’s an internal KPI. What ’s the biggest single reason why people stop using a product? Compare that with just 9% who said it’s the product quality!

Onboarding KPIs 52

Onboarding KPIs Customer Experience Feedback Software User Testing 52

The Product Coalition

APRIL 5, 2020

User onboarding is a process of improving a person’s success with a product or service “ User Onboarding 101?—?Apxor User Onboarding Vs Product Tour “ User onboarding and a product tour are not the same “ When you give a sample of the platter and the entire platter, it’s not the same. The same is onboarding and product tours.

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing Customer Feedback 78