Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. How Customer Analytics tools fit into the broader BI and analytics landscape. A/B testing – Test product and marketing changes with real customers.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Mind the Product

SEPTEMBER 5, 2019

This data-driven approach permeates events, dashboards, metrics, and reports, and leaves most of us feeling less like Neo at the end of The Matrix and more like a dog whose owner just hid a tennis ball after pretending to throw it – confused, our excitement transmuted into frustration so deep we feel like chewing on our favorite plush toy.

Data Visualization 169

Data Visualization KPI Customer Experience User Testing 169

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. It is vital that product leaders take a step back and assess what it truly means to be a user on their platform.

Feedback Software 147

Feedback Software Analytic Tools User Testing Data Visualization 147

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools? Let's get started… TL;DR.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

NOVEMBER 19, 2019

With a strong desire to deliver a flawless software product faster, companies do their best to introduce a quality assurance function in the project. Many companies hire QA engineers once the development starts (or even later), entrust them with testing, and expect them to contribute to delivering an impeccable software to the market.

Reporting Tools 86

Reporting Tools User Testing Product Research Weak Development Team 86

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

A product operations dashboard is not a report. It is an interactive “real-time” monitoring of key KPIs that not only gives you up to the minute access to critical data but also allows you to slice the data to find answers to questions in real-time. Pick a visualization and analyzation tool that works for your organization.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Amir Rozenberg

JANUARY 24, 2018

Introduction Are you used to getting a certain amount of data from your testing practices? Did you know that today you can extract more data from your existing testing practice…with zero additional effort. Some of these include team structure, outdated perception of performance tests or the tools that are being used.

Customer Experience 75

Customer Experience Product Research Data Visualization User Testing 75

Userpilot

APRIL 29, 2024

A market segmentation survey is a market research tool. Userpilot is a product growth platform with advanced segmentation features. By asking targeted questions, businesses can identify who their customers are, what they need, and how they interact with products or services. Does your location restrict access to technology?

Analytic Tools 104

Analytic Tools Research Software Feedback Software Product Research 104

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

Userpilot

MARCH 2, 2022

On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To grade OKRs, use a scoring system on a scale of 0.0 On the flip side, it could be adding new valuable features for the software development team. OKR vs KPI vs Metrics.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? We go deep here, explaining the purpose of customer satisfaction surveys, different customer satisfaction survey software, and several customer satisfaction sample survey questions. So much you can taste it?

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

JANUARY 15, 2021

It’s the tools and methods you use to understand user behavior within your app. Why Google Analytics is not a product analytics tool , and how product analytics differs from and relates to product metrics. Your KPIs are driven by your business goals. Then come up with explanatory hypotheses and test. Source: mixpanel.com.

Data Visualization 88

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 88

Userpilot

APRIL 23, 2021

Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. User persona’s pain points (blockers): Is using other solutions too time-consuming? What is a user persona? You’re looking for details.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Birst BI

AUGUST 23, 2018

For example, there are a plethora of software tools available to automatically develop predictive models from relational data, and according to Gartner, “By 2020, more than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists.” [1] Source: Gartner (April 2018).

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Userpilot

NOVEMBER 6, 2023

Userpilot can help measure customer growth and boost retention by tracking user behavior and creating proactive solutions to remove friction, reduce churn, and prompt feature discovery. It measures the percentage of customers who stop using your product or service within a specific time frame. Hop on a quick demo call to learn more.

Onboarding KPIs 103

Onboarding KPIs User Testing Feedback Software Analytic Tools 103

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. The cadence of reporting and informational updates play a key part in the representation.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. They rely on a growing array of tools to manage the process and ensure senior management has visibility into product’s contributions. In addition, they own the tools and systems that support the process at every stage.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

ProductPlan

SEPTEMBER 17, 2019

Product ops is a role still very much in its infancy, but it’s starting to show up more and more in technology company org charts. Product Ops responsibilities: Manage the product management tool stack: Once upon a time product management didn’t have any tools of their own. Manage experiments: We all love A/B testing.

Data Visualization 63

Data Visualization Embedded Analytics Dashboard Reporting Tools 63

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. You’ve probably seen many business subscriptions getting canceled after an email goes out to your team (“Anybody still using this tool?”). A lofty goal! Adjust settings.

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Userpilot

DECEMBER 13, 2021

Best way to track and measure product management KPIs. Product management KPIs help product teams outline and track the business or product success. KPI stands for Key Performance Indicator, and OKR stands for Objectives and Key Results. What are product management KPIs? What’s the difference between KPIs and OKRs?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

JANUARY 23, 2023

Userpilot is a versatile product growth platform that can help you collect the necessary data and build personalized in-app experiences code-free. The main difference is that customer success OKRs set the direction for CS strategies, while CS KPIs measure progress against customer success OKRs. ” KPI vs. OKR.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Onboarding KPIs 97

Userpilot

JULY 24, 2024

Analyze in-app user satisfaction using tools like NPS and CSAT surveys. Userpilot’s product analytics reports can help implement and improve your product strategy framework. A product strategy framework gives you a way to test, adjust, and develop your product strategy. Q3 : Add advanced analytics and reporting features.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

Amplitude

MARCH 21, 2019

When running A/B tests ensure that your User Properties are set up to capture those who are in each of the test groups. Upon completion of the test, use the Event Segmentation Report to show which group had higher conversion rates on the success metric dictated from a predetermined measurement plan. Are you data-informed?

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

Userzoom

DECEMBER 11, 2019

My prediction (and hope) for 2020 is that information on the environmental impact of a product or service will be more readily available to the consumer. UX Researcher, Professional Services. With technology being integral to our everyday lives, we shouldn’t be excluding anyone. Becky Wright, Senior Product UX Researcher.

Data Visualization 92

Data Visualization User Testing Research Software UX 92

The Product Coalition

JULY 8, 2020

The reports you get out of these platforms are keys and deliver real insights on product performance. Most commonly emails, SMS, or engagement platforms like Intercom. These emails can be automated by your dev team or using any customer management platform like Intercom, Sendgrid, Mailchimp, or CRM.

Feedback Software 111

Feedback Software User Testing Customer Feedback Data Visualization 111

BrainMates

APRIL 21, 2020

We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Whether the solution we’ve defined is the most effective to sufficiently address the problem? An effective tool is the top-down specification* framework. You can be wrong and rapidly adapt.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools User Testing 80

Amir Rozenberg

JANUARY 24, 2018

Introduction Are you used to getting a certain amount of data from your testing practices? Did you know that today you can extract more data from your existing testing practice…with zero additional effort. Some of these include team structure, outdated perception of performance tests or the tools that are being used.

Customer Experience 48

Customer Experience Product Research Data Visualization User Testing 48

Userpilot

JULY 6, 2021

A product growth manager is in charge of your product growth strategy: they are concerned with realistic KPI metrics and can achieve these by researching customer feedback and data, identifying opportunities for revenues, and testing products and features. Diversification – creating new products for new markets.

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Proactively learn about issues that may affect service delivery down the line. 6 Metric aggregation and service quality indicators.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Userpilot

JUNE 30, 2024

Lead Product Analyst : A lead product manager leads the product analysis efforts and monitors the research, analysis, reporting , and strategy development. Best tools for product analysts Best tool for Product Analysis ( Userpilot ) : Userpilot gives you insight into your product performance and helps you understand user behavior.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userzoom

NOVEMBER 18, 2019

During a recent webinar covering the survey ( now available on demand ), Kuldeep Kelkar offered his take on this data, and advised on how experience professionals can not only overcome the top challenges reported by their peers but also how to stay ahead of the emerging enterprise UX trends. Why is sourcing participants such a challenge?

User Testing 91

User Testing Product Research UX Data Visualization 91

Modus Create

JULY 8, 2022

Feature teams enjoy a healthy mix of freedom and solution-level agreements that produce a meaningful mini-application with a lifecycle of its own. . Applications or websites serviced by large or many teams can use micro frontends as a way to organically distribute areas of responsibility. 9 Common Problems Solved by Micro Frontends.

Technical Review 73

Technical Review Feedback Software Reporting Tools Onboarding KPIs 73

Userpilot

JUNE 19, 2024

For instance, a company heavily focused on social media marketing might require strong social media analytics skills, while a B2B company might prioritize experience with marketing automation tools. KPI monitoring also helps you keep track of your performance and identify where you are lagging and where to improve.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

The Product Coalition

SEPTEMBER 14, 2020

What is a Minimum Viable Test? Understand the real impact of change- In an organization where many teams are taking on various initiatives to effect a KPI, it is very hard to attribute the exact impact of each change. What is a Minimum Viable Test? The Ultimate Guide to Experimentation for Product Teams Why run Experiments?

User Testing 97

User Testing Product Research Data Visualization Customer Experience 97

Userpilot

JULY 31, 2024

CSAT ( Customer Satisfaction Score ) measures customers’ satisfaction with your product or service. Customer churn rate measures the percentage of customers who stop using your product or service during a specific period. Book a demo to see how Userpilot can help you track product management KPIs and improve them.

Onboarding KPIs 104

Onboarding KPIs Data Visualization Customer Experience Customer Satisfaction 104

Mixpanel

JULY 21, 2020

Mixpanel is a best-in-class telemetry tool for product analytics. We also need a set of tools that are purpose-built to analyze that data. Mixpanel’s reports and modules make it possible (and easy) to answer difficult questions about your end users’ behaviors in your product. First principles. But getting the data (i.e.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59