Productside

JUNE 17, 2025

What WellNest needed wasn’t another roadmap or velocity boost. Customers were disengaged. It’s built around five phases: Context: Understand your business, market, and customer landscape. Investigate: Learn what your customers actually need through research. It needed a rethink of its product management strategy.

Product Research 156

Product Research Strategy Product Management Product Manager 156

The Product Guy

FEBRUARY 20, 2025

Leadership or investors push for short-term wins that conflict with the roadmap. Customer feedback is overwhelming , making it hard to separate signal from noise. Shift from fixed yearly planning to rolling quarterly reviews to allow flexibility in roadmap decisions.

Vision 195

Vision Onboarding KPIs Data Visualization Marketing 195

Productside

MARCH 18, 2025

Scaling a product isnt just about selling moreits about refining product-market fit, unlocking the right growth levers, and making sure your go-to-market strategy actually aligns with what your customers need. In this thought-provoking episode, youll gain: A framework for refining product-market fit without unnecessary pivots.

User Testing 177

User Testing Product Marketing Marketing Customer Experience 177

Productside

MARCH 3, 2025

In our latest Productside webinar, Becoming an Effective Product Management Leader , Principal Consultants Roger Snyder and Kenny Kranseler delivered a no-nonsense roadmap for new leaders who want to nail their first 90 days (and beyond) and get the tools on how to become a product management leadereffectively. The principle stays the same.

Product Research 177

Product Research Feedback Software Product Management Product Manager 177

Roman Pichler

NOVEMBER 6, 2023

Listen to the audio version of this article: [link] Leading as the Person in Charge of the Product When you hear the term leadership , you might first and foremost think of a senior manager like the head of product, Director of Product Management, VP of Product, or Chief Product Officer.[ You don’t have to be a line manager to lead others.

Leadership 318

Leadership Customer Feedback Construction User Testing 318

The Product Coalition

NOVEMBER 12, 2024

How first principles can help you design product roadmaps from the ground up. Product roadmaps are no exception. Creating or even updating a product roadmap can feel like being handed a blank sheet of paper and told you have 60 minutes to write a ten-page college essay on a topic you didn’t study for….

Roadmap 111

Roadmap Automotive Product Research Feedback Software 111

Roman Pichler

JULY 6, 2021

Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own. Grow Your Leadership Skills. A great way to do this is to mentor and coach people.

User Testing 348

User Testing Product Research Weak Development Team Customer Experience 348

Product Talk

OCTOBER 4, 2023

Estimates are unreliable, problems grow in scope, and we don’t know what will work until we test it. This can create tension between product teams and your company leadership or stakeholders —some argue that they can’t coordinate work with the rest of the company without these dates. This doesn’t mean we can’t commit to outcomes.

Roadmap 362

Roadmap Product Research Customer Experience User Testing 362

Productside

MAY 27, 2025

Shes just come out of a leadership briefingand its not good news. Internally, executive leadership is frustratedand pointing fingers at Product Management. Theyve been asked to come back with a strategy that delivers more value to customers and drives measurable business growth. Heather knows something has to change.

Product Strategy 199

Product Strategy Product Research Strategy Weak Development Team 199

The Product Guy

JUNE 24, 2025

Customer support teams hear everything. Pedro’s Three Keys to Creating a Direct Line to Support: Open a dedicated feedback channel Make sure product is listening to what support hears every day. Review support conversations regularly Look for patterns in user struggles, confusion, and pain points.

Customer Feedback 195

Customer Feedback User Friction User Testing Customer Satisfaction 195

Roman Pichler

SEPTEMBER 11, 2023

I view it as an entity that creates tangible value for users and possibly customers as well as the business. Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits.

Reporting Tools 388

Reporting Tools User Testing Customer Experience Product Research 388

Roman Pichler

MARCH 11, 2020

The latter includes carrying out product discovery and strategy work , updating the product roadmap , and prioritising the product backlog. What’s more, do not de-prioritise your leadership work even when push comes to shove and you are pressed for time. Leadership at Multiple Levels. Additionally, share the workload.

Leadership 286

Leadership Product Research Customer Experience Agile 286

Roman Pichler

MARCH 11, 2020

The latter includes carrying out product discovery and strategy work , updating the product roadmap , and prioritising the product backlog. What’s more, do not de-prioritise your leadership work even when push comes to shove and you are pressed for time. Leadership at Multiple Levels. Additionally, share the workload.

Leadership 286

Leadership Product Research Customer Experience Agile 286

Roman Pichler

JANUARY 20, 2025

Additionally, the different parts have to fit together and support each other. Therefore, ensure that your system is consistentthat its components are carefully chosen and fit together well. First, as a coach who offers strategy and leadership guidance to the person in charge of the product. Next, collect the relevant data.

Systems Review 168

Systems Review Product Strategy Strategy Product Research 168

Folding Burritos

DECEMBER 4, 2019

I believe the main culprits are Mr. Roadmap and Mr. Backlog. Culprit #1: Mr. Roadmap. How should we balance technical debt vs our feature roadmap? Bugs can be valued in terms of quality outcomes like reducing support needs or improving user satisfaction. Why is that? Chock-full of Themes, Epics, Releases and Features.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

Product Talk

MAY 10, 2017

How do managers monitor and provide feedback without dictating and controlling? The most obvious way to be output-oriented is to give your teams a roadmap that lists features and release dates and ask them to deliver against that roadmap. What if our customers aren’t on Android? than on Android? What’s the intent?

Product Research 275

Product Research User Testing Feedback Software Research Software 275

Product Innovation Educators

DECEMBER 4, 2023

How product managers can navigate leadership challenges Today we are talking about four leadership motions that enable increased organizational effectiveness and productivity and alleviate organizational friction, waste, and indecision. Sharing the four leadership motions with us is Janice Fraser.

Leadership 277

Leadership Startups User Testing Government 277

Product Management University

DECEMBER 11, 2024

Market Analysis Before and With AI Customers are clamoring for a number of improvements to your product and youre on a mission to get them funded and on the roadmap. However, just because customers want them doesnt mean theyre delivering the level of differentiating value your organization needs to meet its own goals.

Product Management 130

Product Management Product Manager User Testing Management 130

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

Productside

APRIL 16, 2025

Product managers push for roadmaps. Somewhere in the middle, customer needs get lost in translation. Clear feedback loops. They thought their work spoke for itselfuntil a listening tour revealed how disconnected they were from their customers. Thats why we test. Engineers push back with technical constraints.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

The Product Guy

MARCH 12, 2025

You’re Stuckand It’s Because You’re Playing by the Rules In product management, youve been told to follow the rules: stick to the roadmap, build consensus, and hit your OKRs. As can be easily found in many organizations: Roadmaps trap you in outdated plans. Rule 1: Trust the Roadmap Roadmaps are your comfort zone.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Roman Pichler

JULY 8, 2024

The individuals whose buy-in to strategy and roadmap decisions is crucial are the players: They are interested in your product, as they, for example, will have to market and sell it. Smaller strategy updates and product roadmapping decisions, however, are not as critical. I refer to this group as key stakeholders.

Roadmap 270

Roadmap Product Strategy Strategy Weak Development Team 270

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” We’ve onboarded many customers onto our predictive suite and every time we get the same question: ‘How can I test that it works?’ And web notifications also pop up whenever a customer visits your website. Tweet This.

Product Research 271

Product Research Data Visualization User Testing Research Software 271

The Product Guy

APRIL 15, 2025

This week were releasing a double feature on How I PM featuring two product pros sharing methods theyve used to lead with clarity, customer understanding, and momentum. Thats where the roadmap reveals itself. Dont just ask. Bring your whole team into the process. The best next step often comes from someone unexpected.

User Testing 195

User Testing Workshop Customer Feedback Consulting 195

Product Innovation Educators

JULY 3, 2023

With us is David Rogers, an expert on digital transformation, a member of the faculty at Columbia Business School, and the author of five books, including The Digital Transformation Roadmap. Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change.

Artificial Inteligence 282

Artificial Inteligence Leadership User Testing Feedback Software 282

Alchemer Mobile

JULY 1, 2025

What does it really take to build a business around customer experience? In a recent episode of Behind the Strategy: CX Leadership in Action , Alchemer CMO Bo Bandy sat down with Company Sage CEO Andrew Pierce and COO Jeff Cummings to unpack how they’ve turned CX into a strategic advantage. So we over-delivered.” Other surprises?

Feedback Software 130

Feedback Software Data Visualization Strategy Customer Feedback 130

The Product Guy

MAY 16, 2025

Prioritization is where product leadership gets tested. This new Patreon-exclusive article in the Roadmap to Mastery series explores how to lead prioritization with structure, confidence, and buy-in. Balancing technical constraints, stakeholder agendas, and long-term goals is hard.

Technical Review 150

Technical Review Leadership Roadmap Article 150

The Product Guy

OCTOBER 25, 2016

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Coalition

MARCH 2, 2022

When a company is first starting out, one of its main goals is to find the right product-market fit. and actively engaging their customers to find that fit. But what happens once the fit is achieved? Pretty soon, it becomes apparent that the founders cannot keep up with the customer engagement activities they once did.

User Testing 158

User Testing Customer Feedback Customer Experience Research Software 158

Product Talk

MAY 4, 2022

Steve is one of the product managers for Pendo Feedback , a product that enables other software as a service (SaaS) companies to centralize, analyze, and prioritize feedback while keeping visitors in the loop—all within their own app. At Pendo, Steve and some of his peers participate in weekly rolling research.

Research Software 295

Research Software Feedback Software Product Research Data Visualization 295

Product Talk

OCTOBER 2, 2024

It sounds simple, but that doesn’t mean it’s easy. – Tweet This While many product teams want to talk to customers every week, they struggle to make this a reality. You’ll hear how Orbital addresses many of their needs and helps the HiveMQ team generate a steady stream of customers to speak with every week.

Feedback Software 279

Feedback Software Customer Experience Data Visualization User Testing 279

The Product Coalition

FEBRUARY 3, 2022

A key ingredient to build a better product is customer feedback. There are various ways to collect customer feedback that include customer surveys through sales executives, feedback forms, focused interviews, etc. Hence this process is efficient, objective, and a lot faster than traditional survey methods.

Data Visualization 183

Data Visualization Customer Feedback User Testing Analytic Tools 183

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. 6:52] Did you find a gap in the roadmapping tools that were available before you started Gocious?

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. The plan or roadmap is basically an ordered list of projects based on some notion of prioritization and sequence of delivery.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

Roman Pichler

OCTOBER 5, 2021

Looking at the backlog, I noticed that it contained only detailed user stories—no epics or other coarse-grained items. Then let the backlog evolve based on the feedback received from users, customers, and stakeholders. Third, they can be tested. The Product Backlog is Not Appropriately Refined.

Weak Development Team 330

Weak Development Team Customer Experience User Testing Feedback Software 330

Melissa Perri

JULY 23, 2024

I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. Then we put together a roadmap for change, and I check in with them along the way as they transform.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Userpilot

OCTOBER 31, 2024

Product analytics refers to the process of gathering and analyzing data on how users interact with a product. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points. Improves product-market fit through actionable insights.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105