The Product Coalition

AUGUST 12, 2023

One pillar of product management is the user experience. Therefore it is highly recommended to learn the basic principles — one being the Gestalt. Design is a conversation between the designer and the user, with Gestalt principles acting as the grammar that helps convey meaning.”

Product Management 111

Product Management Product Manager User Friction Management 111

Userpilot

APRIL 29, 2024

Your product is the key. Using the right SaaS design principles can help you build a product that offers value to users. That, in turn, can help drive user engagement and product adoption. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience.

Feedback Software 105

Feedback Software Research Software Analytic Tools Customer Experience 105

Roman Pichler

DECEMBER 6, 2022

Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

Leadership 281

Leadership Technical Review Reporting Tools User Testing 281

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

Userpilot

FEBRUARY 13, 2024

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. What is a product webinar? Book the demo today!

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. Let’s dive in!

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You rely on them to design, implement, market, sell, and support the product. Leading a Large and Heterogeneous Group. No Transactional Power.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You rely on them to design, implement, market, sell, and support the product. Leading a Large and Heterogeneous Group. No Transactional Power.

Leadership 248

Leadership Product Research Customer Experience Agile 248

UX Planet

JANUARY 15, 2024

Simplifying Digital Design for a Healthier Tomorrow Over the last decade, the way we experience technology has undergone significant changes. Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups. making users feel good.

UX 81

UX User Testing Customer Experience Artificial Inteligence 81

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They already had an established product and regular rituals that helped them consider their users. Read on to learn the steps Sören and the Search & Flow team took to adopt continuous discovery habits at trivago. But there was still more they could be doing.

Product Research 200

Product Research User Testing Customer Experience Research Software 200

Intercom, Inc.

MAY 19, 2020

As a product-led company, we have put great thought, time, and energy into how we organize our product teams. . After all, excellent design and engineering can only come from product teams that are empowered to solve hard problems and build great software. Lessons learned from scaling a product team.

User Testing 245

User Testing Research Software Product Research Feedback Software 245

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. His law, a.k.a.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

UX Planet

FEBRUARY 29, 2024

From design-team-of-thirty to design-team-of-one Over the past two years, I have been a design-team-of-one at a fast-growing startup, and the experience has been nothing short of a rollercoaster. As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis.

Product Research 60

Product Research Startups Feedback Software User Testing 60

Product Innovation Educators

JANUARY 30, 2023

Insights from an innovative Design-Thinking program Today we are talking about Design Thinking through the lens of a unique new program at the University of Wisconsin that is teaching product design from a multiple-discipline perspective. She also had her own design company and pursued other entrepreneurial interests.

User Testing 92

User Testing Education Customer Feedback Product Research 92

Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. What is user trust?

User Testing 98

User Testing Customer Feedback Customer Experience UX 98

Product Innovation Educators

OCTOBER 16, 2023

How product managers can promote human-centered design I wonder if you can relate to this frustration—the pressure to get products and product updates released quickly sometimes means making compromises on design quality. Customer experience design is human-centered design (HCD).

User Testing 104

User Testing Product Research Customer Experience User Friction 104

UX Planet

JANUARY 4, 2024

Amidst the ever-shifting terrain of professional development, my journey from an Industrial Designer with a specialization in Textile to a Design Strategist has been a transformative experience. However, my transition to a Design Strategist brought about a pivotal shift.

Strategy 85

Strategy User Friction User Testing Research Software 85

UX Planet

DECEMBER 15, 2023

A list that includes product budgeting for the next year. Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? The endless number crunching. The prioritizing.

UX 82

UX User Testing Development Team Review Customer Experience 82

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Demio — Product tours and in-app walkthrough. Figma — Branched onboarding, design templates, and onboarding videos.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

UX Planet

JANUARY 11, 2024

Should you do a UX Bootcamp? I graduated in May 2022 from the UX/UI Design Bootcamp at Ironhack in Berlin. Most recruiters have probably seen more than enough of these junior UX designers coming directly from a Bootcamp. Companies need experienced UX designers who can start immediately.

UX 78

UX Certifications Systems Review Education 78

Userpilot

DECEMBER 8, 2023

A mindset of product experimentation is vitally important for product success and growth. Ready to learn more about experimentation? TL;DR Product experimentation is a systematic and data-driven approach, where you consistently design and run experiments that help you make better product decisions.

Product Research 105

Product Research User Testing Data Visualization Onboarding KPIs 105

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. But, above all, it is humanity that will benefit, with improved products and services that more comprehensively address their needs.

User Testing 75

User Testing Research Software Product Research Artificial Inteligence 75

UX Planet

DECEMBER 19, 2023

Coming out of retirement to take on the Clown World of UX Wait, what? For those of you who don’t know, I used to publish roasts of bad UX design on here. Because the world of UX is on fire, that’s why. The UX Clown World has arrived. UX leaders are getting laid off disproportionately. Who is this guy??

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. This list is relevant whether you’re a freelancer, a junior designer, just starting out in the field, or an already seasoned professional.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. 👋 Hey, Lenny here! But you’re wrong.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Mind the Product

APRIL 26, 2020

In Part 2 of our Coping Through COVID series , we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. Screen-flow to align with the designed user journey. A framework to define our approach.

Research Software 153

Research Software Feedback Software User Testing Product Research 153

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? Unmet customers’ needs to inform your product roadmap. Let’s get down to the nitty-gritty and learn how to perform user analysis. User analysis shows how users experience the product, what they like, and why they churn.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

UX Studio

MAY 30, 2023

As a brand or company, design plays a fundamental role in building trust. It is through design that we communicate with our users, either in proper words or with visual clues. Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services.

UX 96

UX Reporting Tools Research Software Data Visualization 96

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

UX Planet

JANUARY 9, 2024

Context When I joined, Lyearn served as a LMS ( Learning Management Solution) and aimed to help companies in up-skilling their employees. 01 — Offline Sessions For most clients, Lyearn was the source of truth to measure — how much did their employees learn. Here are the final designs that were implemented: Well!

Events 77

Events Customer Experience Webinar Data Visualization 77

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo Feedback is a module for collecting and managing customer requests.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Mind the Product

DECEMBER 18, 2019

Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Therefore, as a goal, we decided we wanted every product manager to be able to answer these two questions: Where do I want to go?

Weak Development Team 108

Weak Development Team Feedback Software Research Software Development 108