Userpilot

JUNE 19, 2023

Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. Litmos pricing Litmos has 3 simple plans, one for the LMS only, one for the content library, and one for both. Let’s start with the Resource Center widget. Userpilot resource center.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

Gainsight

JANUARY 6, 2023

We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. We have more information in our Resource Library. You can also subscribe to our email newsletter to be the first to get our insights on product experience strategies and access to events, webinars, articles, ebooks, and more!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. A knowledge base is a centralized self-service library of information about a product or service. Create a knowledge base code-free with Userpilot.

Feedback Software 83

Feedback Software Analytic Tools Research Software Data Visualization 83

Intercom, Inc.

MAY 6, 2020

Register for our May 13th webinar. So we’ve created a whole new settings page to let you see, review, and manage your entire library of saved replies. Join our May 13th webinar to get more tips on how these new features work together. Want to see them in action? Automate answers to your most common questions with Resolution Bot.

Data Visualization 129

Data Visualization Analytic Tools Customer Feedback Feedback Software 129

Intercom, Inc.

SEPTEMBER 7, 2018

In the past month, we have unveiled our new Custom Bots feature , an ever-increasing library of apps and new integrations to help these teams boost their performance, automate workflows, increase conversions, focus their time and get more done. Increase webinar registration with the Zoom Webinars app.

Feedback Software 123

Feedback Software User Testing Customer Experience Webinar 123

Userpilot

MARCH 6, 2024

This could be by subscribing to the company’s newsletter (like our Product Rantz ), following the brand on social media, or attending its webinars. Userpilot webinars. Interest stage Once aware, the customer may show more interest in the product. That’s why make sure your acquisition strategy leverages multiple channels.

Analytic Tools 84

Analytic Tools Data Visualization Research Software Onboarding KPIs 84

UX Planet

DECEMBER 11, 2023

As a student, you will also gain access to exclusive live webinars with prominent guest speakers. CDI also does an exceptional job in welcoming new students into the conversation design community, providing them with a HUGE resource library, including past privately hosted events and connection opportunities. A sure do-not-miss!

Technical Review 97

Technical Review Certifications Software Review Feedback Software 97

Gainsight

FEBRUARY 23, 2021

You may have recently heard about the importance of Net Dollar Retention from Nick’s blog post earlier in the month , as well as the webinar we did with Bessemer Venture Partners. The blog post and webinar were more focused on why Net Dollar Retention is so important. But how do we go about improving it?

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

Userpilot

MARCH 21, 2024

For example, you can start hosting webinars if your target audience is into learning more about their JTBDs. Userpilot ’s webinars designed to acquire and engage customers. For example, you can offer a library with more professional templates to users who used a basic premade template during their onboarding.

User Testing 97

User Testing Analytic Tools Research Software Feedback Software 97

Userpilot

MARCH 3, 2022

Slack call their knowledge base a ‘Resource Library’, and it’s certainly extensive – with options to visit the Help Center, read a range of relevant articles or sign up for a webinar. Slack has a large library of resources to help its customers. Case studies.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Customer Experience 92

Intercom, Inc.

APRIL 7, 2020

For online collaboration tool Miro , their extensive library of help content has been an important self-serve resource for customers who are getting started with their product. In fact, 37% of teams have posted additional help articles since the global crisis began. Most of the tickets we get are questions from new users around basic usage.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Gainsight

OCTOBER 17, 2023

You want a vast content library, in-depth courses with detailed learning paths, and certification programs that help your customers achieve product mastery. Instead, see what you already have—think of existing help articles, decks, and webinars. And I get it. These assets are free game and can provide a treasure trove of content.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Userzoom

DECEMBER 9, 2019

Proving Value & Quantifying the Impact of UX Research through Benchmarking [On-demand webinar]. Download the library. Top tips for presenting user research results to stakeholders [Article]. Benchmarking 101 [ebook]. Streamline your process.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Intercom, Inc.

NOVEMBER 5, 2018

Best of all, when paired with our library of apps, it’s easier than ever to drive more conversions like webinar sign-ups, newsletter subscriptions, booking meetings and tons more. Get started with Answer Bot here , or learn more here. 4x engagement and drive action automatically with video bots.

Customer Experience 120

Customer Experience Data Visualization Analytic Tools Customer Feedback 120

Gainsight

NOVEMBER 20, 2019

Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. Gainsight has our own growing library of product management articles, guides, webinars, and more you can find here. Pragmatic Institute.

Books 80

Books Blog Feedback Software User Testing 80

Gainsight

APRIL 18, 2022

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. To view the entire webinar and others featuring Adam Joseph, check out our Resources Library !

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Userpilot

OCTOBER 26, 2023

– Leah Tharin To view how PLG for complex products is challenging, check out the webinar below from PLG specialist Leah Tharin. Product-led Growth is tricky with complex products because resorting to a human selling it is usually easier. Leah Tharin: PLG for Complex Products.

Analytic Tools 83

Analytic Tools Feedback Software Product Research Data Visualization 83

Userpilot

OCTOBER 31, 2023

For example, you could host webinars , have documentation and blog posts users can read on your website, make micro videos , have product tours, etc. Userpilot video library. So create a variety of learning resources so everyone can find what works for them.

Feedback Software 81

Feedback Software Research Software User Testing Onboarding KPIs 81

Agile Velocity

OCTOBER 9, 2018

See below for the full webinar recording and summary. our Agile Transformation Library. The post Webinar Recap “Pulling Off An Agile Transformation: True Stories from Leaders” appeared first on Agile Velocity. Don’t let the stress of change overshadow your progress.

Webinar 40

Webinar Agile Finance Framework 40

ProductPlan

JANUARY 21, 2021

Design teams may also build playbooks and libraries that support the greater organization. To learn more about tools experts use in product design teams, watch our recent webinar: Another example where a product design roadmap might be useful is in team support and planning.

Research Software 52

Research Software Roadmap Product Research Customer Experience 52

Gainsight

OCTOBER 30, 2018

Think of this as the part of the story where you’re in the library basement digging through books and microfiche, arming yourself with knowledge to take down the baddies. These articles and webinars mixed with your cunning will have churn running for the hills! How to Boost Retention by Improving Onboarding and Implementation.

Reporting Tools 61

Reporting Tools User Testing Onboarding KPIs Customer Experience 61

Userpilot

JUNE 26, 2023

You can do it by building a resource center with support documents, onboarding resources, video tutorials , and webinars. In-app surveys – easy to customize without any coding A template library so that you don’t have to create surveys from scratch (unless you really want to) Customer feedback survey templates in Userpilot.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

SEPTEMBER 5, 2022

The classes are live webinars led by a CS expert where each student must have their camera on, interact, ask questions, and collaborate. SuccessCoaching’s certification gives you access to a huge course library, where you can learn in-demand skills for customer success. The 15 classes cover: Customer goals and outcomes.

User Testing 88

User Testing Customer Experience Customer Feedback Certifications 88

Userpilot

MARCH 31, 2023

After initial setup, you can allow the user to explore the product on their own, but with access to a library of self-serve resources. Provide a knowledge base full of resources like documentation articles, video tutorials, webinars, etc., Highlight relevant features and their benefits to show users how to use them.

Feedback Software 83

Feedback Software Onboarding KPIs Strategy Customer Experience 83

Gainsight

OCTOBER 3, 2018

This blog post is based on questions and answers showcased in our webinar, How to Budget for Customer Success: 2019. Luckily, our Chief Operating Officer, Allison Pickens, has worked with many different Customer Success orgs and shared her knowledge during our recent webinar on budgeting for Customer Success. Never stop exploring.

Customer Experience 40

Customer Experience User Testing Webinar Management 40

Userpilot

MARCH 29, 2022

Webinars and other educational resources. Poptin’s help library. #11 Option to open a support ticket or report a bug. Option to provide feedback. Interactive walkthrough guides for shortening the learning path. In-app tutorial videos and guides. Product updates and release notes. It’s time to get to the meat of this article.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Customer Experience 94

Userpilot

FEBRUARY 22, 2024

The typical resource center can include how-to articles and guides, video tutorials, webinars and trainings, etc. Host webinars to help customers troubleshoot Sometimes, you need more than just tooltips and demo articles to help customers through problems. Use webinars to guide customers through product or industry issues.

Feedback Software 79

Feedback Software Analytic Tools Customer Feedback Customer Experience 79

Userpilot

OCTOBER 22, 2023

Of all the tools at your disposal, webinars are particularly effective at accomplishing this goal. In this post, we’ll explain why this is true, how webinars may be used to increase engagement, and what to keep in mind when creating an effective webinar with this objective.

Feedback Software 100

Feedback Software Webinar Onboarding KPIs Customer Experience 100

Userpilot

NOVEMBER 15, 2021

Unlimited access to live webinars that focus on how to get more out of Userpilot and improve your onboarding flows. Appcues platform is definitely a leader in onboarding software with a rich library of resources and useful content. Userpilot installation. Installing Userpilot involves minimal coding and takes just a few minutes.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 88

Modus Create

SEPTEMBER 24, 2019

In our new partnership, we will apply this extensive knowledge to workshops, webinars, and other engagements on behalf of InVision. Lead the content audits of Sketch libraries, pattern libraries or other template systems to prioritize what material should be included in the design system and render these components into the design system.

Research Software 15

Research Software Customer Experience Product Research User Testing 15

Userpilot

APRIL 30, 2024

Another way to deliver more customer value is by educating them, for example, through product-led webinars. This can include tutorials, webinars, and detailed guides. In addition to resource center materials, other end-user educational resources include: Live training sessions and webinars. Community forums.

Feedback Software 68

Feedback Software Analytic Tools Product Research Data Visualization 68

Userpilot

MARCH 25, 2024

Help existing customers master advanced features with webinars. Help existing customers master advanced features with webinars Yet another way to reduce the customer churn rate is through ongoing customer education , and webinars are very well-suited to this purpose. Check out and join Userpilot’s webinars on product growth!

User Testing 84

User Testing Customer Experience Data Visualization Customer Feedback 84

Userpilot

JANUARY 21, 2021

When you sign up, you get access to libraries of ideas and designs from other users: Source: whatfix.com. Source: demio.com. I felt that the options for in-app styling let down the service slightly, which is otherwise extremely comprehensive. But this is almost made up for by the “community” of Whatfix users.

Analytic Tools 77

Analytic Tools Feedback Software Reporting Tools Data Visualization 77

Userpilot

AUGUST 14, 2023

Host webinars to promote new features. Content formats such as blog posts, newsletters, informative videos, webinars, etc., You can go beyond the initial engagement by updating and expanding your resource library to nurture strong relationships with existing customers. Webinar invitation to promote new features.

Onboarding KPIs 89

Onboarding KPIs Strategy Marketing User Testing 89

Userpilot

JANUARY 16, 2024

To cater to their needs, provide resources in different formats, video tutorials , and webinars. Webinar registration page. Thanks to its template library, intuitive design, and integrations with other tools, it has become a go-to visualization tool for SaaS teams. Survey template library in Userpilot. What else is there?

Data Visualization 90

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 90

Userpilot

SEPTEMBER 8, 2022

A well-designed help center may contain should contain more than one resource, including product documentation, live chat support, in-app tutorials, webinars, search bar, case studies, etc. Webinars are video presentations or workshops held virtually. Whichever form they take, in-app tutorials provide value and drive product adoption.

Feedback Software 94

Feedback Software Customer Experience User Testing Customer Feedback 94

Userpilot

JULY 26, 2021

Access to Live Webinars about Userpilot and onboarding. Appcues is one of the leaders in onboarding software and it has a substantial library of resources and useful content. The Userpilot pricing plans include: All features without limits. Free on-demand live chat support (average response time is 8 minutes!). Userpilot installation.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98