Magazine User Testing Weak Development Team 
UX Planet
JUNE 17, 2025
Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. After all, when the product is built for professionals, a more complex interface that offers greater flexibility is often welcomed by its users. You read this correctly: performance was better with the bad font.
Roman Pichler
APRIL 19, 2017
It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. Nothing beats meeting real users. Additionally, keep an eye on market developments, new trends and technologies, and the competition.
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Mind the Product
FEBRUARY 25, 2020
It’s not rocket science that awesome products come from awesome teams, so what’s the key to creating and managing a team that’s designed for maximum impact? Here, taking advice from a number of product pros, we look at a selection of ways to build product teams and empower them to achieve success.
Intercom, Inc.
NOVEMBER 21, 2019
One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . How Jobs-to-be-Done unlocks customer empathy.
Product Innovation Educators
JUNE 7, 2021
Her name is Christina Wodtke, and she is a lecturer at Stanford, sharing insight into human innovation and high-performing teams. and many others, as well as founding three startups, and the online design magazine Boxes and Arrows. 13:27] What are the steps for putting OKRs into practice in a product team? This is critical.
ProductPlan
MARCH 12, 2019
Cultural fit is a relatively new concept in hiring and team building. At the same time, it’s widely acknowledged that the most qualified candidate isn’t necessarily the best one if they’re not a good fit for the culture. Culture sets the tone, permeating every aspect of the team and the quality of their work.
Intercom, Inc.
AUGUST 13, 2019
In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.
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