Melissa Perri

JULY 23, 2024

For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. Some of these are Fortune 10 software-enabled companies going through digital transformations. At all of them, I start understanding the current state of Product Management.

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The Product Guy

DECEMBER 6, 2018

From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Management guru, Peter Drucker had said, if you can’t measure it, you can’t improve it. 2) What should I solve?

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Reporting Tools Customer Experience Product Management Product Manager 350

Product Innovation Educators

FEBRUARY 12, 2024

How product management teams can make better innovation decisions I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. David Matheson, whose session is titled “Improving decision quality during stage gate reviews.” Learn more about them at PDMA.org.

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The Product Guy

AUGUST 30, 2017

At the end of 2015 I was in the worst nightmare of any Product Manager. The team had been working for almost a year and had a huge amount of code under their belts. But just because it was a lot of code doesn’t mean it worked. We’d made great code. We were testing our code. I’m not a technical Product Manager.

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The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

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Product Innovation Educators

SEPTEMBER 2, 2024

Why market research is product managers’ secret ingredient for successful products Watch on YouTube TLDR Market research is a key part of product development and management. Introduction In the world of product management and innovation, market research is like a compass.

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The Product Guy

MARCH 12, 2025

You’re Stuckand It’s Because You’re Playing by the Rules In product management, youve been told to follow the rules: stick to the roadmap, build consensus, and hit your OKRs. Rule 3: Set Your OKRs and Stick to Them OKRs are marketed as the holy grail of product managementbringing focus, alignment, and measurable success.

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The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

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Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. With so much to accomplish manually, a lot slips through the cracks, leaving an unfulfilled gap in the arena of customer success management needs. Best customer success software for startups and small companies.

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Product Talk

NOVEMBER 6, 2024

While it’s not possible to remove all the uncertainty and ambiguity from the job search, Teeba Alkhudairi found a few ways to manage it. Teeba recently joined Lightspeed Commerce as a Senior Product Manager. I’ve always been fascinated by the discovery aspect of product management,” says Teeba. “I Why did she take this approach?

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Product Innovation Educators

JULY 15, 2024

Mastering product lifecycle management – for product managers Watch on YouTube TLDR Product lifecycle management is key to successful product development and innovation. For software and SaaS products, development and lifecycle management often overlap.

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Feedback Software Research Software User Testing Customer Feedback 233

The Product Guy

JULY 30, 2020

Product Managers (PM) need to effectively communicate product vision, strategic roadmaps and concepts to a variety of different stakeholders through the different stages of the product life cycle. A tool to support product managers is stakeholder identification and how this results in a stakeholder map.

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Intercom, Inc.

OCTOBER 8, 2020

For every company that’s executing the freemium model successfully, there are hundreds more that struggle and the tension it can create between sales, marketing, and product teams. Yet that hasn’t stopped them making big inroads into the enterprise market. Listen to the full episode above or check out Kristen’s key takeaways below.

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Software Review Enterprise Technical Review User Testing 205

Intercom, Inc.

AUGUST 17, 2020

Localizing a product for international expansion means making all aspects of that product accessible to the market you’re looking to enter – from language translation and adapting product UX to offering multilingual customer support, and beyond. While all of that might sound daunting, it doesn’t have to be implemented all at once.

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Research Software User Testing Software Review Customer Experience 276

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

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Analytic Tools Data Visualization Feedback Software Software Review 105

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

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Product Innovation Educators

NOVEMBER 6, 2023

How product managers can use AI to get more actionable insights from qualitative data Today we are talking about using qualitative data to drive our work in product and consequently improve sales. We found that artificial intelligence is starting to help companies make better product management decisions. What is that question?

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Alchemer Mobile

NOVEMBER 23, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur.

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Technical Review Feedback Software Product Management Product Manager 245

Product Innovation Educators

AUGUST 5, 2024

How product managers should use the five-step model for creating team culture Watch on YouTube TLDR Product managers often face the challenge of significant responsibilities without formal authority. As product managers, we must navigate both these realms. Clear purpose helps teams navigate complexity and maintain focus.

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Roman Pichler

FEBRUARY 14, 2023

This includes interviewing and observing users, using key performance indicators (KPIs) to track the value of the current product version, keeping an eye on the competition, and monitoring market trends. [2] As I mentioned earlier, Scrum is not a product management framework. But like any tool, Scrum has its benefits and limitations.

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Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

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Roman Pichler

SEPTEMBER 11, 2023

This includes a sound understanding of the market, the user and customer needs, and the competition as well as solid product management skills such as the ability to develop an effective product strategy and an actionable product roadmap (as I explain in more detail in the article The T-Shaped Product Professional ).

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Reporting Tools User Testing Customer Experience Product Research 362

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

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Product Innovation Educators

FEBRUARY 17, 2025

The product manager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for product managers.

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Reporting Tools Feedback Software Customer Feedback Technical Review 179

Alchemer Mobile

MARCH 11, 2025

On the other hand, poor support can quickly lead to bad reviews, social media complaints, or lost customers. Encouraging Reviews and Ratings: Prompting satisfied customers to share their experiences on review sites and forums. Hint: Customers that are happy with your support staff will likely mention it in their review!

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Roman Pichler

APRIL 13, 2021

While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. Step 3: Add Health Indicators. Less is More.

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The Product Coalition

OCTOBER 16, 2024

We were now reviewing the features to be sunset, and the teams to work on them. Then, out of left field, like a slap to the face, marketing said — “But what if someone wants the feature.” I thought, even though I always invite marketing to roadmap discussions. It turns out that the marketer did not agree. Their hope?

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Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. It’s also supports flexible methods that can be easily applied to your project, and it can support the management of expenses, overall costs of production and risks. The next step is Creating a Plan.

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Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. If the score goes down, it is presumed that marketing and product work needs to be done. Sentiment is the emotion behind customer engagement. In-app ratings prompts.

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User Testing Feedback Software Customer Feedback Customer Experience 246

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. How do Product Portfolio Strategy and Product Portfolio Management Relate? As its name suggests, product portfolio management is the process of managing a group of products.

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Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. But theres a caveat, the cost may feel steep for small companies since this is a product thats designed for mid-market to enterprise companies. G2 rating : 4.5/5

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The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally.

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Product Research Feedback Software User Testing Technical Review 379

Userpilot

NOVEMBER 7, 2024

Before we discuss the steps for creating interactive demos, let’s explain some of the benefits so you can see why this marketing asset is not a waste of resources. For instance, the spend management platform Pleo saw a 10X increase in conversion rates after implementing interactive demos. Userpilot comes in handy here.

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Userpilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. Amplitude for path and A/B testing analytics.

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Data Visualization Analytic Tools Reporting Tools Software Review 105

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! If you’ve been paying attention to any loud marketing efforts over the last few years, you have definitely heard about multi-cloud.

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Roman Pichler

MAY 11, 2021

While internal stakeholders such as marketing, sales, and support play an important role in successfully offering a product, it would be wrong to try to please them and to say yes to all their ideas and requests. Myth #2: The product owner is a tactical role focused on managing the product backlog.

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