Gainsight

DECEMBER 15, 2023

But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. We’ve created the ultimate cheat sheet for positioning your CS org as critical to your company’s bottom line. They need to be able to present effectively.

Sales Training 52

Sales Training Reporting Tools Customer Experience Data Visualization 52

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

SEPTEMBER 2, 2022

On the positive side, customers say Articulate 360 is user-friendly and more engaging than creating simple PowerPoint presentations. Converts PowerPoint presentations into mobile-friendly courses. On the positive side, users praise its simple editor and Apty’s excellent customer service that goes above and beyond.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Software Review 94

Product Management University

AUGUST 5, 2019

Here are five B2B product management best practices that’ll give product management teams the coveted “strategic” moniker among executives, marketing, sales, engineering and customer success teams. The Portfolio vs. Every Product! Market Segmentation. Your organization now has 43 total market segments to serve.

B2B 100

B2B Sales Training Product Management Product Manager 100

Product Management University

FEBRUARY 25, 2020

This guide to portfolio product management and marketing answers the following seven questions. What is Portfolio Product Management and How Does It Differ From Traditional Product Management? What are the Core Principles of Portfolio Product Management? Are There New Roles in a Portfolio Product Management Model?

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Mironov Consulting

JULY 27, 2023

 This post lays out a related challenge: finding a scalable way for product management to support sales organizations rather than individual sales opportunities.  So a product manager might have 5% of their time in total for deal-specific sales support.  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

JANUARY 16, 2019

Excerpt from “ 3 models of effective sales team organization. ”. Use the sales acceleration formula to build your sales team. Tomasz Tunguz, Managing Director, Redpoint Ventures. If you want to understand how to build a great SaaS sales organization, you should read Mark Roberge’s The Sales Acceleration Formula.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156