Mind the Product

AUGUST 30, 2023

Digital learning app Duolingo has been on a hypergrowth journey since it was founded in 2011, and now over 20 million active users worldwide. We caught up with Edwin Bodge, Principal Product Manager at Duolingo, to learn more about its product strategy, how AI has helped, and where the product is heading next.

Customer Experience 202

Customer Experience User Experience Artificial Inteligence Product Strategy 202

Product Innovation Educators

DECEMBER 2, 2024

As I’ve seen in my own product management experience, the traditional product development cycle can take months or even years. This allows for immediate testing and validation of the user experience. By the time we launch, the market may have moved on from the problem we originally set out to solve.

User Testing 307

User Testing Feedback Software Research Software Product Research 307

UX Planet

MAY 1, 2025

Its not just about features and transactionsits about building trust, encouraging good habits and turning money management into something people actually feel goodabout. Why Neuroscience Matters inFinance Managing money is often seen as a purely logical task based on numbers, rates and calculations.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Mind the Product

OCTOBER 1, 2024

Join us as we chat with Nicole Mace, the SVP of Product and User Experience at Pendo, who offers an insider’s perspective on the AI revolution within product management. How is AI reshaping the landscape of product-led growth?

Customer Experience 185

Customer Experience User Experience Artificial Inteligence Product Management 185

Userpilot

JUNE 11, 2025

After generating this analytics report, you can dig further and see if users are sticking to the " happy paths " you designed, or if they're improvising less efficient ways to achieve their goals. It’s kinda tedious.

Customer Experience 66

Customer Experience Data Visualization Analytic Tools Feedback Software 66

The Product Guy

MARCH 4, 2025

The Broken Playbook For years, product managers have been told that success comes from mastering a core set of tools and practices. Everywhere you look in product management, theres a reverence for best practices. You iterated based on user feedback, but no one cared about the new features. Roadmaps provide alignment.

Customer Feedback 150

Customer Feedback Product Management Product Manager Feedback Software 150

Product Innovation Educators

NOVEMBER 4, 2024

Tips for managing global innovation projects Watch on YouTube TLDR In this episode of Product Mastery Now, I speak with Jack Hsieh about successful product development strategies. Jack brings 20 years of experience managing innovation projects at companies like Sony Ericsson and Logitech.

User Testing 280

User Testing Research Software Analytic Tools Feedback Software 280

The Product Guy

NOVEMBER 21, 2018

One method that Product Managers are turning too is the Customer Advisory Board. Customer success managers are often the best source of great candidates. Invite members : Once you have a shortlist, get customer success managers to introduce the idea to the customer first. Enlist help from colleagues in nominating CAB members.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Workshop 345

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1] I certainly don’t intend to make anyone feel bad.

Product Research 289

Product Research Product Management Product Manager Customer Experience 289

The Product Guy

FEBRUARY 24, 2025

With AI automating workflows and tools making data analysis seamless, what will truly set product managers apart in 2025? So, what does this shift mean for product managers? We dive into this powerful habit in our latest Patreon-exclusive article , “ The Year of Soft Skills: Essential Soft Skills for Product Managers in 2025.”

Technical Review 150

Technical Review Product Management Product Manager Management 150

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Stay present. 8 Choose a Decision Rule.

Product Management 314

Product Management Product Manager Weak Development Team User Testing 314

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise and experience power the most recognized and respected innovative companies in the world. Feature set 5.

User Testing 273

User Testing Product Management Product Manager Data Visualization 273

The Product Guy

FEBRUARY 21, 2025

The days of managing single, standalone products are coming to an end. Customers expect seamless, interconnected experiences powered by AI, automation, and strategic partnerships. Product managers who master ecosystem thinking will lead the next wave of innovation. The challenges PMs will face managing interconnected systems.

Systems Review 150

Systems Review Customer Experience Management Management 150

The Product Guy

JANUARY 28, 2020

Are you familiar with how your users “perceive” your application or service? Adding delight and emotion to your application can have a profoundly positive impact on the user experience, create ‘tweetable moments’ and turn customers into evangelists. Sharing experiences with the larger Product community.

Engineering 410

Engineering Customer Experience Enterprise User Experience 410

Product Innovation Educators

FEBRUARY 17, 2025

The product manager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for product managers.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

UX Planet

MARCH 6, 2025

You did a great job creating a new design, and the last thing you need to do is to sell your work to management. Even though this might seem like a routine operation, selling design to management is often one of the most challenging parts of the designprocess. A clickable prototype helps management envision the finalproduct.

User Testing 100

User Testing Customer Feedback Customer Experience Management 100

Mind the Product

MAY 2, 2024

Learn to craft user experiences, navigate technical constraints, prioritize battery life, and ensure data privacy.

Framework 209

Framework Product Management Product Manager Data Visualization 209

UX Planet

JANUARY 12, 2025

Tips and Insights to Create Intuitive, User-Centered DataTables Data tables provide a structured way to organize and manage information, making it easier to analyze and visualize data effectively. Well-designed tables enable users to access, analyze, and act on critical information quickly and accurately.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Mind the Product

MAY 9, 2024

New or relatively new product managers often find themselves in the deep end figuring out the complex world of product development, strategy, and user experience without a life preserver.

Product Management 214

Product Management Product Manager Management Management 214

The Product Guy

APRIL 3, 2025

Youve aligned the roadmap. Youve got the stakeholders in the room. But still things stall. Because alignment isnt enough. You need a coalition shared purpose, mutual trust, and real support behind your product vision.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

Roman Pichler

JULY 7, 2020

But using feature teams can introduce user experience and architecture inconsistencies and it can lead to code duplication. In the worst case, each team creates its own user experience and user interface design, its own business logic, and its own data layer, to stay with the architecture example shown in figure 1.

User Testing 342

User Testing Feedback Software Customer Experience Customer Feedback 342

The Product Guy

JUNE 21, 2024

Empathy is a critical skill for product managers, as it enables them to deeply understand and connect with the users they are designing for. By putting themselves in the users’ shoes, product managers can gain valuable insights into their needs, motivations, frustrations, and goals.

Data Visualization 150

Data Visualization User Testing Product Research Customer Feedback 150

Roman Pichler

MAY 5, 2020

A feature owner who manages a major capability with which end users interact like search and navigation on an online retailer’s website. A platform owner who manages a platform as a collection of shared software assets. A portfolio owner who manages a group of (related) products. None is per se better or worse.

Feedback Software 392

Feedback Software Product Research Weak Development Team User Testing 392

Product Innovation Educators

JANUARY 17, 2022

Lessons from disrupting the insurance industry – for product managers. Summary of some concepts discussed for product managers. [2:01] We’ve built an app where people can buy and manage their coverage and make claims. We collect behavior data and customer feedback to improve the user experience.

Feedback Software 260

Feedback Software Data Visualization Customer Feedback Customer Experience 260

Userpilot

JUNE 25, 2025

Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. As a growth manager, I’ve helped teams move past outdated tactics to create monetization models that foster win-win situations, maximizing revenue for the business while ensuring a seamless user experience.

Analytic Tools 59

Analytic Tools Research Software Data Visualization Reporting Tools 59

Userpilot

DECEMBER 18, 2024

Basically, anything that ruins the user experience. This article will help reduce such churn by refining your product management and UX analysis approach. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service. What does a UX data analyst do?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Guy

JUNE 12, 2025

In this Roadmap to Mastery article from The Product Way Patreon , we focus on one of the most essential, high-stakes skills in product management: knowing when and how to say no — and making that decision stick. Saying no is what separates strategic product leaders from the rest.

Leadership 150

Leadership Roadmap Technical Review Framework 150

The Product Guy

NOVEMBER 29, 2019

Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services. Enhance user experience through the empathy you have built up. Make sure that all parties involved in the development phase are already dealing actively with users wishes.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Product Innovation Educators

SEPTEMBER 9, 2024

Questions product managers ask me about how to improve innovation Watch on YouTube TLDR Product managers are pivotal in driving innovation within organizations. By mastering these areas, product managers can improve their skills, boost their influence, and contribute more effectively to their organization’s success.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304