Product Talk

JANUARY 24, 2024

Tips for success with Craigslist Ultimately, Ellen was able to find enough people to participate in focus groups from her Craigslist post, so she thinks it’s worth investigating as an option. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

Research Software 209

Research Software Feedback Software User Testing Customer Experience 209

UX Studio

SEPTEMBER 6, 2023

Now, in this article, we’re sharing with you the tips we collected during years of hard work. By keeping these tips in mind, you’ll be ahead of the game when cooking up your next research plan. In the next part of our article, we will share our tips on how to prepare for researching this group. Team up with them.

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User Testing Customer Feedback Research Software B2B 59

Alchemer Mobile

FEBRUARY 2, 2021

These steps are designed for even the humblest of budgets and will help not just with acquisition, but with the entire spectrum: validation, testing, engagement, retention, referrals, and revenue. Now it’s time to put your app and positioning to the test. Are there any bloggers or journalists whose names keep coming up?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

AUGUST 21, 2019

Competitor name” + review. As a software developer or owner, you already have a pretty good idea of who the big names in your particular niche are. I guess I was witnessing a live A/B test. Ranking table split test. Here are some tips to ensure you start the relationship on the right foot. Is it what you expect?

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Software Review Technical Review Reporting Tools Research Software 172

Userpilot

JUNE 29, 2022

In addition, we’ll look at six tips to help you create a compelling product story. Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. 6 Tips to creating a compelling product story. Define your buyer persona and core message.

Feedback Software 94

Feedback Software User Friction User Testing Customer Experience 94

Userpilot

AUGUST 30, 2021

What type of launch messages do you use when announcing new features or product enhancements? The best way to announce a product launch and contribute to a successful onboarding experience is to communicate in a contextual way , with the right message, at the right time, and on the right platform. What are launch messages?

Feedback Software 88

Feedback Software Messaging User Testing Customer Experience 88

UX Planet

FEBRUARY 25, 2024

ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. Hi there, My name is [Your Name], and I design cool stuff. Best, [Your Name] ### Email Template 2: Portfolio Highlight Subject: See What I’ve Created! Hi there, It’s [Your Name] here.

ChatGPT 98

ChatGPT User Testing Customer Feedback Research Software 98

Userpilot

MARCH 29, 2024

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Run landing page tests to improve marketing funnel conversion. Repair tips for middle-of-the-funnel leaks: Reduce sign-up form length. Repair tips for bottom-of-the-funnel leaks: Use interactive onboarding to guide new users.

Data Visualization 94

Data Visualization User Testing Analytic Tools Feedback Software 94

UX Planet

JANUARY 22, 2024

As a result, they skip research, don’t control all aspects of the project, such as technical terms, and sometimes don’t have time to test different approaches. Idea-2 Idea: Bulk Messaging with Personalization Tags Idea Details: Introduce a bulk messaging feature where account managers can send a single message to multiple clients.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Userpilot

JULY 20, 2021

You’ll know what you need to tweak, like: Product messaging. Now let's look at eight of the most effective tips you can implement in your SaaS to increase user engagement in-app: #1 tip to increase user engagement: Make your signup flow frictionless. Sales approach. Customer satisfaction efforts. Customer engagement score.

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Feedback Software Research Software User Testing Customer Experience 98

Userpilot

MARCH 6, 2024

AI in In-App Messaging : Employing AI for in-app messaging to optimize message delivery and boost conversions. Use Customer Data for Retargeting Automation : Leveraging user data to retarget unconverted users, personalize marketing messages, and increase re-engagement and conversions. How to leverage this CRO trend?

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Feedback Software Research Software Analytic Tools Product Research 86

Intercom, Inc.

APRIL 12, 2022

That’s because as you collect valuable customer data and insights, you can trigger personalized workflows that guide prospects and customers down tailored messaging campaigns that are personalized to them and their needs. The data is then saved to their user record, enabling you to send more personalized messages.

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Product Research Data Visualization Customer Feedback Customer Experience 118

Userpilot

OCTOBER 16, 2022

Pro tip: try offering personalized client onboarding to reduce churn. Indeed, Salesforce found that 75% of customers expect companies to deliver hyper-personalized experiences, and this means you can no longer get away with just calling users by their names. Customer churn rate formula. How to build customer intimacy?

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User Testing Feedback Software Research Software Analytic Tools 95

Userpilot

JUNE 17, 2021

Do you take advantage of in-app messaging? In-app messaging can help you: Onboard new users. Read on if you want to learn about in-app messaging best practices and get inspired by some real-life examples. What is in-app messaging? In-app messaging vs push notification. In-app messaging best practices.

Feedback Software 52

Feedback Software Analytic Tools Messaging Customer Feedback 52

Lenny Rachitsky

MARCH 5, 2024

One name kept coming up: Leo Bosuener. ” Rajiv went further and shared a few bonus pro tips that we’ve integrated throughout the post. Tip: If you’re launching a B2B product, you need a smooth, self-serve onboarding flow to make the most of a Product Hunt launch. For many, it proves to be a big waste of time.

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Startups Feedback Software Onboarding KPIs Customer Experience 119

Intercom, Inc.

JUNE 11, 2019

By offering reassurance and guidance via the welcome page – and following up with onboarding messages or a product tour – you’re helping users feel more confident about taking the first step. Use in-app messages on your welcome page to greet new users and let them know where they can find learning resources or contact support.

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User Testing Customer Experience Data Visualization Download 203

Userpilot

APRIL 7, 2022

A welcome page has two critical aims: to relay a welcome message which shows users they are using the right product and to boost engagement (and therefore product activation ). There are three things to think about that help get your welcome message across: not leaving any of the empty states ’empty’ (i.e.

Customer Experience 95

Customer Experience Data Visualization User Testing Product Research 95

The Product Coalition

OCTOBER 20, 2021

It contains over forty types of sushi, each with its own photo, name, and price. That was already a pretty tall order, but it was just the tip of the iceberg. A note: although the sushi delivery network is real, its team preference is not to mention the network’s name in the banner case study.

Marketing 133

Marketing User Testing Advertising Download 133

Userpilot

MARCH 31, 2023

Everything from sign-up to the onboarding flow to in-app messaging to surveys that gather behavioral data, and beyond. In-app messaging. In-app messaging is the best way to convey information as it reaches users directly inside the product. You can tweak the content and how the message itself is delivered.

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Product Research Data Visualization Analytic Tools Research Software 91

Userpilot

JANUARY 15, 2024

This article shows you the tips and tricks to implement. This section shows you tips and tools to employ. If many aren’t on the happy path, trigger in-app messages and show them the better way to enjoy your tool. Validate and refine : Continuously test and refine personas with new data and user feedback.

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User Testing Customer Experience Data Visualization Research Software 100

Intercom, Inc.

DECEMBER 18, 2018

Plain and simple, email marketing is the tactic of sending marketing messages via email. Onboarding tips for a new app. Intercom could be a great starting point especially if you also plan to send in-app messages or use live chat for sales or support. Simply asking if they need help or offering a quick tip might bring them back.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

The Product Coalition

OCTOBER 11, 2023

Trendsetters: Friend.tech and Tip Coin These are the innovators, the mavericks of the decentralized social media world. If the big city social media platforms were the established corporations, Friend.tech and Tip Coin would be the startups in a trendy tech district, pioneering fresh ideas.

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Weak Development Team Customer Experience User Testing Data Visualization 127

Intercom, Inc.

JULY 31, 2019

53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. They send your leads the exact messages you want them to see based on rules you define. Embed a video message in your chatbot.

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Marketing User Testing Research Software Embedded Analytics 177

Intercom, Inc.

AUGUST 6, 2018

Pairing automated in-app messages with personalized videos has enabled us to strike that delicate balance between being efficient and being human. Nearly 50% of our customers opened our first video message! That was huge considering the industry average for in-app messages is an open rate of 26%. Put your message together.

Customer Experience 148

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Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Use your onboarding emails to provide product tips and resources. FixDex uses LinkedIn ads as a customer acquisition strategy.

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Analytic Tools Research Software Feedback Software Customer Experience 99

Intercom, Inc.

MARCH 5, 2018

Here are three simple, tested, but often overlooked live chat time-savers we’ve uncovered: 1. Our most successful customers use our bot, Operator, to automate the collection of contact information (email, company name and company size), while allowing their SDRs to build valuable relationships with prospects. Be selective.

Customer Experience 204

Customer Experience User Friction Product Research User Testing 204

Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? Read on to see all seven interviews, including their: Favorite PM tips and tricks. App Name: Venmo. App Name: Duolingo. App Name: DoorDash. App Name: PicsArt Photo Studio. in funding? Ny Vo of Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Userpilot

MARCH 16, 2022

’ moment , adoption-based, and features-based to name a few. The tipping point where a customer begins to get value from your product is described as an ‘Aha! You should craft an onboarding flow that slashes the time it takes to reach that tipping point, reducing the time to value. Test and learn.

Data Visualization 98

Data Visualization Customer Experience User Testing Customer Feedback 98

Amplitude

FEBRUARY 11, 2021

Testing design choices: We’ll also use Amplitude to make critical design decisions – like how many tiles to show in “ My Workspace ,” or how many events to show in “Suggested Events.” Pro tip: We recently launched Journeys , the most comprehensive way to understand how users transition between key events in your product.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Userpilot

APRIL 12, 2023

To test the changes to your strategy and techniques, run A/B tests. Onboarding checklists and in-app messages will help you onboard your users and help them develop the right level of competence. You can then implement it with in-app messages , checklists, interactive walkthroughs , and a resource center.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

AUGUST 2, 2023

Perform A/B testing to see which subject lines and messaging improves metrics. Mailgun can help you store and customize HTML email templates to test different email designs for performance. You can also run A/B testing to see what types of subject lines get opened more by your customers. Let’s explore them in more detail.

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Data Visualization Analytic Tools Customer Experience User Testing 84

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli? Kontentino’s success message built in Userpilot – talk to us if you want one like that!

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Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Split

MARCH 27, 2024

Whether you’re a seasoned developer or just starting, this guide promises practical insights and actionable tips to help you enhance your app’s performance. Next, put your application through its paces Simulate typical usage scenarios or use a load-testing tool to mimic real-world traffic. After running your app, Node.js

Software Review 52

Software Review Data Visualization User Testing Customer Experience 52

The Product Coalition

MARCH 9, 2021

and add tips This also works the other way, as passengers with high ratings from drivers can get preferential treatment and good deals. Push notifications: Users stay updated on their order status, taxi arrival, and other important details, like car model, driver’s name and photo, etc. Messaging, ratings & reviews, booking history.

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Reporting Tools Weak Development Team Development Technical Review 164

Usersnap

JULY 3, 2023

Good bug report vs. bad one How to write a good and actionable bug report (included tips) Bug reporting tools Bug reporting with Usersnap Examples of bug reports In the past, Google’s and Apple’s approach to bug reporting was almost non-existent. Android offers quick, simple bug reporting directly from (test) user to developer.

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Reporting Tools Data Visualization Feedback Software User Testing 52

Centercode

OCTOBER 1, 2019

Tips for Writing Subject Lines. Personalizing your survey invitations with names, companies, and industry-specific details is a very effective tactic for increasing engagement. Tips for Personalizing Your Survey Invitations. Say their name. Tips for Sexier Body Copy (OK, I’ll stop.). Test, test, 1, 2.

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Product Research Marketing User Testing Webinar 61

nulab

SEPTEMBER 2, 2022

Top tip : for best results, put some careful thought into the questions you ask.). The message should come from a senior member of staff or HR, who can provide opportunities for the remaining staff to ask questions privately afterward. Here are some tips on how to make the most of them. 6 tips for doing offboarding well.

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Weak Development Team Software Review Feedback Software Document 104