The Product Guy

NOVEMBER 25, 2024

In a recent project, a UX designer went above and beyond to create an intuitive interface. By acknowledging their efforts, product managers not only uplift these individuals but also reinforce the message that everyone’s role is important.

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UX Planet

MAY 25, 2025

But heres the twist most folks misswhat separates those who simply have a funnel from those who crush their revenue goals is their obsession with thoughtful UX design at every single touchpoint. Lets break down how UX can radically transform your conversion funnel from top to bottom (and help you finally stop theleaks).

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

JANUARY 22, 2025

They are ignoring brand-driven consistent UX and often associate digital banking with just adding standard features. Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. However, bankers struggle to translate customer service from offline to online modes.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Product Innovation Educators

FEBRUARY 24, 2025

The key message: Focus on solving one problem exceptionally rather than competing on multiple features. The key message: Focus on solving one problem exceptionally rather than competing on multiple features.

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User Testing Research Software Feedback Software Customer Communications 179

UX Planet

JUNE 1, 2025

The results reveal that companies integrating UX Research into their growth strategies see significant improvements in conversions, engagement, and retention, with well-documented returns on investment. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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User Testing Product Research Research Software Data Visualization 59

Lenny Rachitsky

NOVEMBER 12, 2024

Aim for under a minute (make it feel lightweight) Film two takes (or more) to get your message clear and succinct In your message, pitch the brevity and time ROI for everyone: Most PMs still don’t do Looms outside of major announcements or bug reports. Remember that receiving a Loom can initially feel like a burden.

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UX Planet

DECEMBER 16, 2024

If the payment wasnt processed, show a red cross error with a message about what wentwrong. Handle errors gracefully If the process fails, change the button state to an error indicator and show a message that will explain what wentwrong. Use success and failure indicators for payment results. Payment successstate.

Feedback Software 105

Feedback Software Customer Experience Systems Review User Testing 105

UX Planet

MARCH 15, 2025

This is a no-fluff breakdown , from a full UX cheatsheet I published here. Be concise,always A common UX challenge is balancing detail withbrevity. If the message still makes sense, keep trimming. Final Thoughts Good UX writing isntflashy. The full cheatsheet on UX Copy is available here. But one overlooked detail?

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UX Customer Experience Messaging Information 87

UX Planet

JUNE 9, 2025

Dev receives Slack message, Word/Google docs (or worse, email). Missing Error Messages Why It Happens: QA scripts test success path only. Why Design-to-Dev QA Still Stings was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Software Review Reporting Tools Feedback Software Systems Review 89

UX Planet

MAY 1, 2025

Whenever a user meets a milestoneno matter how smallfinancial app interfaces could provide micro-celebrations, such as quick animations or congratulatory messages. Using UXDAs strategic UX framework , we turn brain science into simple design choices that build trust and make digital financial services feel clearer, friendlier and more human.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

DECEMBER 31, 2024

Why consider Chameleon as a Userpilot competitor Interactive features: Offers unique engagement elements like snoozeable messages and fun animations (e.g., Where Chameleon falls short Confusing UX: Many users report difficulties configuring Launchers and Surveys. party emojis). You can start building flows right away with Userpilot.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

MAY 27, 2025

With predictive analytics, an essential tool in UX design in the e-commerce industry , we can see into the future and make informed judgments by using it as a crystal ball of sorts. Anticipating the Next Step: Our UX designers, like fortune tellers, are always looking ahead. Even while we possess the technology, it is not everything.

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Data Visualization UX Analytic Tools Customer Experience 98

UX Planet

JANUARY 15, 2025

Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). Invest in UX writing: Use compelling descriptions and labels for CTAs. A/B test different designs and messaging. Reference values for session length per product category. Image by NickBabich. Hook framework by NirEyal.

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User Testing Customer Experience Research Software Product Research 106

Userpilot

NOVEMBER 27, 2024

They show browser information, error messages, and precise user actions leading to technical issues, streamlining the debugging process. You can also act on the insights by creating in-app flows and messages. Improve the user experience Observing real user interactions helps teams understand natural user behavior and expectations.

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

Userpilot

FEBRUARY 26, 2025

Sign-up page before the UX issue was spotted with session replays. Sign-up page after the UX issue had been resolved. Sometimes, the fix is a small UX adjustment. Other times, its adding an in-app message to guide them. Other times, an error message appears but doesnt explain what went wrong.

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Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

UX Planet

MARCH 3, 2025

The signs show that the message can change based on how we group thewords. In GraphicDesign Poster for Pixars Inside Out by Stacey Aoyama and EricTan This poster for Pixars Inside Out uses the common region principle to bring the movies characters together inside a single humanshape.

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UX Planet

APRIL 9, 2025

Some critiquers tend to think in terms of UX and UI when they conduct critiques, but I prefer to use a different kind of category language. Do error messages use friendlytone? Once I know what the app is all about and have narrowed down the specific scope for the critique, I can dive into the actual apps design.

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Framework Feedback Software Research Software Onboarding KPIs 99

UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Key Design Considerations: Clear Value Proposition: A concise and compelling message communicates why a business standsout.

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Reporting Tools Magazine Software Review Customer Experience 55

UX Planet

JULY 17, 2025

Meanwhile, the global UI/UX design tools market is projected to grow at a CAGR of over 20% , reaching $18.6 UX generation. Early design prototypes lack behavioral context, leading to blind spots in UX decisions. Early design prototypes lack behavioral context, leading to blind spots in UX decisions. #### 2.

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The Product Manager Coach Blog

JUNE 24, 2025

You send the messages, post the prompts, maybe even offer a “quick 15-minute chat”… and nothing. Why Quiet Users Are a Real Problem This team had done a great job: smooth UX, minimal friction, helpful onboarding. Few things are more frustrating than silence—especially when it comes to getting customer feedback in product management.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. A mobile app engagement platform can help you address these challenges with features like push notifications, behavior tracking , and personalized messaging. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JULY 19, 2025

In Userpilot, data-based personas are a crucial part of our product management process and dictate our product decisions, marketing messages, and product roadmaps. Product design teams and UX researchers can personalize in-app guides and UI to solve persona-specific problems. Why do you need user personas?

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User Testing Customer Feedback Data Visualization User Friction 87

UX Planet

JANUARY 12, 2025

It requires a thoughtful approach to user experience (UX), usability principles, and visual design to ensure clarity, accessibility, and functionality. Add a subtle animation or success message to confirm changes, ensuring a smooth and intuitive user experience. Drop a note in the comments, Id love todiscuss.

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Data Visualization User Testing Customer Experience Customer Feedback 111

Userpilot

OCTOBER 20, 2024

Celebrate with fun visuals or messages when milestones are reached. Banners : Use banners to celebrate user milestones with congratulatory messages. Step 2: Use an onboarding checklist: Create a checklist of tasks to keep users engaged through key steps. Provide rewards (e.g., discounts or badges) for completing tasks.

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Onboarding KPIs Customer Experience User Testing Customer Feedback 102

UX Planet

MAY 25, 2025

Your style should support your message, not overshadow it. Stop Obsessing Over Finding Your Design StyleHeres a Better Way to Think About It was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Good design communicates. Great design connects.

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Messaging UX 59

UX Planet

OCTOBER 28, 2024

As a bonus — start documenting key UI patterns, e.g. where a toast message should appear etc. Surprisingly, the first topics to cover are not UI or UX but the fundamentals of graphic design. Provide a few lessons on how to use the tool. Continue supporting and assisting until the developers are confident to work independently.

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Research Software Analytic Tools Data Visualization Web Development 93

UX Planet

JULY 17, 2025

Show a clear error message near the field and explain how to fix it. A Designer’s Guide to WCAG Accessibility was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Use both text and visual indicators, not just color like red alone.

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Systems Review Technical Review User Testing Naming 83

UX Planet

MARCH 3, 2025

Check your email for your welcome message, as per WordStream , to re-engage users. Thank You Pages: Direct visitors to a thank you page post-submission for confirmation and additional value, such as newsletter sign-ups. For example, Thank you for signing up! Before yougo: Please consider clapping and following the writer!

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User Testing Research Software Data Visualization Reporting Tools 55

UX Planet

APRIL 19, 2025

They need this clarity to craft a message that sells. Designing Beyond Screens and Working Across Teams to Build Better Products was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Theyre not concerned with micro-interactions or reducedtext.

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User Testing Customer Feedback Product Research Data Visualization 68

Userpilot

OCTOBER 28, 2024

You don’t want to send project managers on the ideal path for UX designers, after all. It involves delivering consistent messaging across all channels. You can trigger tools like tooltips , modals, and in-app messages exactly when they are needed to make users feel valued and understood.

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

JANUARY 20, 2025

However, an error message kept popping up when I tried to input my details. Session replays provide a visual playback of user interactions, helping your team uncover the core of the problem and speeding up the handoff process between customer support, engineering, product, and UX teams.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Product Talk

FEBRUARY 5, 2025

Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. In these virtual settings, Craig (the PM) and Jason (the UX Designer) met with customers via Zoom and asked them to share their screen. Yurys initial steps didnt yield the results he had hoped for.

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Product Research User Testing Customer Experience Framework 224

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages. That means personalizing the UI, messaging, or your apps features based on their behavior, preferences, or past activity.

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Feedback Software User Testing Strategy Customer Experience 76

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In Branding/Marketing: Reference cultural touchstones, popular nostalgia or personalized messages for specific audience segments. Wheres the brand identity?

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. One way is to trigger targeted offers or in-app messages that guide them smoothly through the purchasing process. You have the goals, now get the tool that makes it easy.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

MARCH 21, 2025

My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. It ensures a smooth, engaging experience across performance, UX, and accessibility. UI/UX Optimization Navigation Clarity & Intuitiveness Can users easily find what they need? Consider multi-layered caching.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

UX Planet

JULY 2, 2025

Even if it’s a simple indication that their message has been received, and that someone or something will get back to them. Why Digital Commitment Levels Matter was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Commitment is an act, not a word”.

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Feedback Software Research Software User Testing Customer Experience 69