Product Innovation Educators

NOVEMBER 4, 2024

Jack brings 20 years of experience managing innovation projects at companies like Sony Ericsson and Logitech. He shares practical insights from the Product Development and Management Association (PDMA) framework and explains how product managers can use these principles to improve their product development process.

User Testing

Product Management University

OCTOBER 15, 2024

As a [role] , I want to [job name] so that [ideal outcome/goal] without [obstacles that currently make this outcome difficult or impossible]. In order to do that, it’s important to know [the job they’re doing] and [the obstacles that keep them from doing it better]. Here’s your new and improved user story format.

Customer Experience

Productside

JULY 10, 2025

Productside | Product Management Courses & Training Ctrl + Alt + PM: AI-powered Product Management Your product management laptop keeps freezing. You’ve heard a few things about AI-powered product management but you thought it might just be a passing fad. No features named.

Product Research

BrainMates

MAY 26, 2025

How to Conduct a Competitor Analysis: A Practical Guide for Product Managers By Adrienne Tan A competitor analysis is one of the essential activities you should undertake before launching a new product or business. annual reports) Observable data : Derived from observation and synthesis (e.g.

Data Visualization

Userpilot

DECEMBER 18, 2024

This article will help reduce such churn by refining your product management and UX analysis approach. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service. This shows how well your product addresses user needs. How to start your UX analysis.

Data Visualization

Userpilot

OCTOBER 19, 2024

This guide will walk you through crafting effective release notes, provide a free template to streamline your workflow, and showcase 7 inspiring examples to fuel your product management efforts. Release notes are documents that accompany a new product or update release. What are release notes? Importance of release notes.

Feedback Software

The Product Coalition

OCTOBER 15, 2024

If you plan for outcomes rather than effort or output (namely, deliver a certain feature), you increase the chance of actually achieving this outcome. For them to be able to do so, though, this bigger picture must be clear and present in your communication at all times. Delivering Results It sounds almost trivial, but it’s not.

Customer Experience

Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Research Software

People-First Product Leadership

OCTOBER 22, 2024

I recently spoke at Productized in Lisbon on ‘turning stress into success’ Why this theme? Because, as product managers and leaders, we’re stressed. 88% of product managers feel stressed often or all the time. 52% of product managers time is spent on unplanned activities.

Technical Review

Tyner Blain

MARCH 20, 2025

As product managers we can change the conversation. There are two ways the product manager and team can think about the work. Dictation feels like micro-management, where the person setting direction is also telling you how to do your job. To inspire us to advance a strategy or realize a vision.

Research Software

Userpilot

OCTOBER 20, 2024

As noted by Ragini Vaid , Product Manager at Collegedunia, automated onboarding maps “customer responses in real-time to decide the next best action towards nurturing your user.” Create and launch a short video to show appreciation to the user, relay key product information, and set expectations. Source: Mailchimp.

Onboarding KPIs

Mind the Product

FEBRUARY 13, 2025

Duolingo has long been a standout in product strategy, company culture, and user engagement. Over 14 years, it has grown into a household name, blending language learning with gamification to keep users returning. Now, with the release of its company handbook, we get a behind-the-scenes look at what drives its success.

Naming

Product Talk

APRIL 16, 2025

The primary pieces of data that I would need to update based on changes in other systems were things like student name, student email, and student enrollments. The Users endpoint did support a PATCH request (as long as I had the students user ID), but it only allowed me to update the students name and src. I had no idea what this was.

Feedback Software

Userpilot

APRIL 16, 2025

Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Sound familiar?

Data Visualization

The Product Coalition

OCTOBER 16, 2024

So, in the spirit of arming you for the conversation, I asked around, and several big names are embracing the idea. However, they often question the idea of having a separate roadmap for those features. Now, in full disclosure, I haven’t validated the specifics with each of these companies; however, I did some research to validate.

Roadmap

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Its not the exclusive domain of product managers. By the team that’s building the product. Discovery is a team sport.

Product Research

Roman Pichler

JANUARY 20, 2025

If extended product teams own the product strategies, whats the role of the head of product , also called Chief Product Officer and Director/VP of Product Management, in making strategic decisions ? First, as a coach who offers strategy and leadership guidance to the person in charge of the product.

Systems Review

BrainMates

JULY 7, 2025

For Product Management teams in Australia, this stage requires careful, respectful planning — not panic. This is the final part of our five-part series exploring the product lifecycle, where we delve into the product decline stage. Below are some common options to maximise the value of a declining product.

Customer Feedback

UX Planet

AUGUST 6, 2025

New People, Same Feature, New Name Same feature, new look In fast-paced B2C companies, the solution phase is often rushed. Learn the art of subtraction Adding shiny new features often feels more rewarding than removing broken ones. But that bias needs to shift. by Pete Winter Do my cells really change every 7 years?

Product Research

People-First Product Leadership

APRIL 15, 2025

Have you ever received that dreaded feedback to "be more strategic" in your product management role? After two decades leading product teams and coaching countless PMs, I've discovered something surprising: The issue isn't your strategic thinking abilities - it's navigating the unspoken rules that shape product leadership.

User Testing

Roman Pichler

APRIL 7, 2025

Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] To find out more, you should evaluate different tools, possibly together with your product management colleagues.

Product Strategy

Product Talk

MAY 14, 2025

And today were excited to share this 0 to 1 Product in Practice story about a product that didnt have an existing API but saw the potential business case for building one. Well hear from Chi Phan , the senior product manager who was brought in to oversee this process. Chi says, Each vendor has a specific way of operating.

Product Research

Usersnap

JUNE 26, 2025

To change that, we partnered with David Pereira , a product leader & product coach who’s made a name for calling out “fake discovery” and showing teams how to course-correct with ruthless clarity. Teams run interviews, ship features, and sprint ahead – only to realize months later that nothing moved the business.

Product Research

Userpilot

OCTOBER 28, 2024

But here’s the thing: before they could help others succeed, they needed their own users to fall in love with their product first. They started with Pendo , a big-name product management and digital adoption tool.

User Testing

UX Planet

JULY 17, 2025

Export didn’t carry over naming conventions or styles. While Figma export worked, some structure (like consistent naming layers or reusable components) got lost in translation. To build working prototypes, I had to export everything to Figma and wire up the transitions manually. That added a bit of rework during handoff prep.

Data Visualization

Userpilot

OCTOBER 31, 2024

Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance. 21 product feedback tools for feedback collection and analysis We’ve analyzed the 21 best product feedback tools in the market.

Feedback Software

Lenny Rachitsky

MARCH 4, 2025

So many product managers? Seriously, though, there are apparently over a million product managers globally. Outside of that, I joke that maybe I should have thought harder about the name of this newsletter, instead of going with the default name suggestion the Substack onboarding flow gave me. I know, right?

Reporting Tools

Userpilot

MARCH 17, 2025

There are two main types of user guides: full product tours (which tend to be more detailed and time-consuming) and interactive walkthroughs (which use tooltips and real-time guidance to provide more contextual help to customers). All product managers want to delight and engage their customers.

Analytic Tools

UX Planet

JUNE 9, 2025

Consider using annotative coding to tag notes with identifiers like participant names, themes. Standardise your atomic notes Clean up atomic note (its data) into a consistent format, featuring key user quotes, behaviours, and sentiment.

Data Visualization

Lenny Rachitsky

JANUARY 21, 2025

Each week, I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: A guide to AI prototyping for product managers Introducing Core 4: The best way to measure and improve your product velocity Top angel investors in the U.S.

Data Visualization

Roman Pichler

MARCH 3, 2025

Ive met teams who lacked the right team members and skills, were not empowered to effectively progress their products, and suffered from frequent changes to the team composition, to name just a few issues. In sum, the teams and their products underperformed. 2] A product team, therefore, is a cross-functional group. [3]

Weak Development Team

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products.

User Testing

Spice Catalyst

DECEMBER 9, 2024

This is the eighth episode of this ten-part Product Success Issues covering Organizing and Managing Insanely Great Products and is based on the Amazon book by the same name.

Management

Product Talk

AUGUST 13, 2025

Her cross-functional sprint team included product managers, designers, engineers, and representatives from business, customer experience, and support. For Claudia Llapart , a product manager in the automotive sector, the answer was Lovable. We had visibility from the business area and the board,” Dany explained. “We

Feedback Software

Userpilot

NOVEMBER 28, 2024

Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. Smartlook – Best for product managers, UX researchers, and mobile app developers – Free plan available; paid plans start at $55/month. G2 rating: 4.3/5 G2 rating: 4.6/5

Analytic Tools

Userpilot

JANUARY 15, 2025

As product managers and onboarding specialists, you’re juggling a million priorities: feature adoption, activation milestones, reducing churn… And crafting the perfect email sequence that guides users to success? I mean, the onboarding email could at least use my name. Yes, the welcome message has a user name.

Onboarding KPIs

BrainMates

JULY 25, 2025

For product this has largely been a growth story, with more organisations implementing product management in some form and many people transitioning from other declining careers into product management. As technology has evolved, so have the expectations of product managers.

Reporting Tools