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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Software development with sustainability in mind is a rising trend in digital spaces. While software is intangible and doesn’t directly consume energy or produce emissions, its environmental implications lie in its development and usage. As software builders, we are uniquely positioned to influence this environmental trajectory.

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Improve Your App Ratings By Using Google Play In-App Review API

The Product Coalition

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. Inviting users to leave a review on G2.

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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? Do you have a name, a logo, and have you thought about brand positioning? If so, will you also have your own account system? Who are the customers? Moderation?

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media. Build trust with potential customers on software review platforms SaaS users regularly visit review sites to find new products and evaluate competitors.