Positioning Technical Advisors User Friction 
People-First Product Leadership
FEBRUARY 4, 2025
I am leveraging my product background in both coaching and advising AI-driven startups. Pivot 1: CRM Strategist to User Experience Researcher Key Strategies: Leverage Your Unique Background : My communications skills became my secret weapon in translating complex tech concepts to marketing stakeholders. to offer 24/7 coaching services.
Alchemer Mobile
JUNE 15, 2024
It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.
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Userpilot
MARCH 8, 2022
She advises executives around the world regarding product management. In her classes, she teaches a structured and sustainable approach to continuous discovery that helps product teams infuse customer input into their daily product decisions. Andrea Saez – Writer, Speaker, Advisor | Sr PMM @ Product School.
Product Talk
AUGUST 10, 2016
But to the grandmasters, they were able to understand what moves led to this position and were able to cycle through next moves and their potential outcomes. We ignore the advice of Chip and Dan Heath where they advise us to avoid “whether or not” decisions (i.e. They were better able to predict which player might win the game.
Userpilot
AUGUST 18, 2024
Perform market research and define your target audience A successful product strategy is built on a solid foundation of customer understanding. Thus, you must conduct thorough market research to understand who your ideal customer is and what they need. Always prioritize features that directly impact customer satisfaction.
Product Talk
APRIL 7, 2021
I am a former chief product officer and now coach and advise product leaders and teams. We talked about opportunity solution trees , customer journey maps, experience maps, story mapping —there are lots of ways for teams to externalize their thinking so that they can align around it and stakeholders can follow their progress.
Gainsight
AUGUST 5, 2022
Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. Let’s begin with what makes you unique as a customer success professional. Using data and playbooks to mitigate customer risks.
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