UX Studio

OCTOBER 16, 2017

As a consequence, the functional and reliable features still have some technical hiccups which would need more work. Here you can find some great example questions by Daniel Zakarias : Functional question : “if exporting any video takes under 10 seconds, how do you feel?”

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Userpilot

OCTOBER 7, 2021

They're actually quite linear, which is the sort of product tour that we've advised readers of this blog to stay away from numerous times in the past. Their resource page on creating a Guide includes a handy video that explains the main types of UX pattern that can be created as part of a product tour, as follows: Lightbox.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. By front-loading +Psych screens (e.g.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

The Product HQ

JUNE 10, 2024

If you’re interested in learning more via video, then watch below. If you look at just a few examples of product owner open positions on LinkedIn, Glassdoor, and Indeed, you’ll notice a lot of differences in requirements, experience, skills , qualifications, and responsibilities. Otherwise, skip ahead. Let’s get started.

Technical Advisors 52

Technical Advisors Reporting Tools User Testing Product Research 52

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Bill: Oh, absolutely. That’s really expensive.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Lenny Rachitsky

AUGUST 13, 2024

.” [link] Motivations for starting companies ▶️ “I disagree with Elad Gil that starting up is an act of desperation; most founders start from a positive place.” ” Motivations can be diverse: solving technical problems, proving oneself, having a grand mission, or simply wanting to be successful.

Technical Advisors 52

Technical Advisors Technical Review Startups User Testing 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. The AOM position is one of the most popular and sought after roles; many people with competitive backgrounds apply each year.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 It beats ActiveCampaign for its omnichannel capabilities (which include Slack messaging), but be advised that it’s not easy to extract and transfer your data into another platform if you decide to change.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

The Product HQ

JUNE 10, 2024

If you want to see the product manager career path via video, then click below. Vice President of Product Vinay commented that the traditional path of a product manager is to raise the ranks internally: from associate product manager position to senior product manager then to director of product, then to VP of product.

Product Manager 52

Product Manager Product Management Technical Advisors Technical Review 52

The Product Coalition

MAY 15, 2019

Later whilst being an adviser at Stanford university Neil H. The rise of the internet, smart phones and all kinds of technical advancements, saw many monolithic empires crumble through disruption?—?leaving particularly those in a “leadership” position, or better put a position of influence. names look familiar, anyone?

Product Manager 92

Product Manager Product Management User Testing Product Research 92

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Its sometimes hard to get competitive intel, but also believe the fact that there is a ton of information sitting in different channels (Youtube videos, marketing content, news, etc…). Position your product in the magic quadrant and determine where your product lags. I typically advise the below format. Product/Functional i.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Intercom, Inc.

MAY 19, 2022

Of course, that’s important, but they are also not in a position to assess the medical prowess of a doctor. So if there’s an issue with the platform, we’re making sure that we’re going at the customers and advising them proactively around what’s happening, as opposed to having them go to the status page.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

MAY 26, 2021

This is often the case if a given product requires tons of integrations before a customer can get value out of it, or if installation is highly technical and requires advanced coding knowledge. Put yourself in the position of someone receiving a product tour like this. If this is you, we suggest reading this post on SaaS sign-up flows.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

Business of Software Conference

JUNE 29, 2020

Video, Slides, Transcript, Sketchnote below. The video takes forever to buffer. So what Dewey is advising us to do. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. Transcript.

User Testing 59

User Testing Feedback Software Product Research Research Software 59

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

AUGUST 15, 2018

Building trust can be tough when you’re a new hire in a leadership position. I had a 13-year career at Microsoft, where I started as an intern working on video games, if you can believe it. A couple of years later, I got into a real leadership position. Before that, I was a general manager at Microsoft.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

AUGUST 19, 2021

And so, you decide to establish long-term technical ownership in the form of a team. The extreme end of this, and I’ve sat in on board meetings for companies, I’ve advised companies where this has happened, where people celebrate a good product launch or a good product project entirely based on its adherence to the process.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Intercom, Inc.

JANUARY 14, 2021

You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks. I know myself, having been in that position before, that it’s nice to have something to bring to the table and spark that discussion. I mean, I watched every video of Steve Jobs I could find.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Arkenea

OCTOBER 16, 2024

Use a combination of high-quality visuals, videos, and patient testimonials to convey your message effectively and establish trust with your visitors. Simple and Clear Language Healthcare providers often use medical jargon and technical terms that patients may not be familiar with. Embrace a search box.

Healthcare 52

Healthcare User Testing Research Software Feedback Software 52

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. If your research finding is simply confirming the pre-conceived notions then the research could be deemed less valuable unless you position it correctly. Insights : “Tell me something I don’t know.” A user researchers job is never easy.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience User Testing 55

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52