Alchemer Mobile

MAY 10, 2022

From adding features to modifying the user interface, the directions you can take your mobile app are endless. With infinite choices and limited bandwidth, how do you decide what to prioritize when it comes to improving your mobile customer experience? Learning more about your customers is the best place to start.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Refine your product copy with AI.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product.

Research Software 104

Research Software Analytic Tools User Testing Feedback Software 104

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

APRIL 28, 2022

What is the opportunity solution tree? How can it help product managers in the product development process? This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Let’s dive in!

Research Software 98

Research Software Feedback Software Analytic Tools Product Research 98

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. The market offers a variety of usability testing tools, each varying in price, features, and research methods.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There are many fantastic examples to draw from across the SaaS marketplace.

Document 98

Document Analytic Tools Feedback Software User Testing 98

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Product Talk

AUGUST 18, 2021

Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout the decision-making process. Product discovery is a decision-making process. Good product discovery includes the customer throughout that process. Tweet This.

Product Research 295

Product Research Research Software User Testing User Friction 295

The Product Coalition

NOVEMBER 7, 2022

Presenting or rejecting a well-researched product or design change to the HiPPO is a common pain point for product managers. A HiPPO situation is when you present your idea to executives or a board member and they shoot down your idea based on their gut. Reddit thread: What is the HiPPO effect?

Analytic Tools 113

Analytic Tools Research Software User Friction Product Management 113

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it! Userpilot is a growth platform with advanced feedback and analytics functionality.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Usersnap

NOVEMBER 10, 2023

He consistently questions corporate practices and fearlessly presents bold opinions that disrupt the status quo. So how to create and present roadmaps effectively? Limitations of relying on PowerPoint During my early days in Product Management , I was introduced to PowerPoint for building roadmaps.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. From personalized customer experiences to predictive analytics, the impact of GenAI is tangible and far-reaching.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

Userpilot

JUNE 30, 2022

What is the application of the jobs-to-be-done model in product management ? How can you use it to build successful products? How is it useful for user onboarding? Tony Ulwick has invented the model to help companies better identify and meet the needs of their customers. Ready to dive in?

Feedback Software 97

Feedback Software Research Software Framework User Testing 97

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

DECEMBER 12, 2023

We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. Product roadmaps provide a high-level view of all product development motions, including UX ones. A field roadmap gives a general overview of all UX efforts across all areas and products. Let’s dive in!

Roadmap 105

Roadmap Customer Experience UX Product Research 105

The Product Manager Coach Blog

JANUARY 9, 2024

Brian Chesky of Airbnb sparked a lively debate last year by questioning the role of product managers in today’s fast-evolving business landscape. He stated, “Airbnb has morphed its product management function into an “Apple-style product marketing function.” Aligning Product Vision and Strategy 2.

Analytic Tools 72

Analytic Tools Artificial Inteligence Feedback Software User Testing 72

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. Additionally, here are some highlights from the presentation.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? Find friction points and act on them. What are user insights?

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

MAY 30, 2023

Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points. Put simply, user personas impact your entire business model.

Data Visualization 98

Data Visualization Analytic Tools Research Software User Testing 98

Userpilot

JULY 6, 2021

How you can improve the loading time of your app. Without further ado, let’s dive into the 10 best loading page examples from SaaS companies. What is a loading page in SaaS applications? Best loading page ideas for your SaaS. Mural uses loading screens to educate users about the app. Table of Contents.

Research Software 98

Research Software Customer Experience User Testing Data Visualization 98

PMLesson's Ace the PM Interview

JULY 22, 2020

One of the most frequently asked questions from those aspiring to enter the product management field is: how technical do I need to be if I want to be a PM? PMs build and manage technical products. To do so, they interact with software engineers and data scientists on a daily basis. Do I Need to Be Able to Code?

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

Userpilot

JULY 20, 2022

Would you like to know when product managers should use it and how? It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Thanks to QDF you can build products that meet user expectations and decrease the development time and cost. Are you ready?

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

Userpilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. This can be a valuable differentiator that attracts more customers.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Product Management University

JANUARY 3, 2023

Sales demos are one of the easiest ways to boost your credibility with prospects and customers. A good sales demo creates that critical moment of differentiation that makes your product the obvious choice in a sea of competitors. Research Your Target Customer. Before you write your sales demo script, do some research.

Demo 130

Demo B2B User Friction Customer Experience 130

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. You can find them here.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? Product marketing sits at the intersection of different teams, from sales enablement to customer support.

Feedback Software 106

Feedback Software Research Software Product Marketing Marketing 106

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Imagine that you’re going to a coffee shop.

Artificial Inteligence 183

Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Userpilot

FEBRUARY 3, 2021

In the mission to solve your users’ most significant pain points, a user journey template can be your greatest asset. Sure, user personas are helpful. But they don’t answer where the sources of friction are coming from as your users explore your product. What Is a User Journey?

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. It highlights the benefits of the product and its advantages for the prospective customer. Let’s dive in!

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

UX Studio: Product Management

MARCH 18, 2020

Any company with an app wants the same thing. Satisfied users?” Sure, those are important, but to reach those goals, first, you have to get people to download your app. The million-dollar question is: how to increase app downloads? The million-dollar question is: how to increase app downloads? More revenue?”

Download 95

Download Research Software User Testing Customer Experience 95

Mind the Product

OCTOBER 4, 2019

In this closing keynote from #mtpcon San Francisco , product discovery coach Teresa Torres shares her insights on how product managers can co-create solutions with stakeholders and better manage expectations. Teresa starts by pointing out that we all find comfort in getting the right answer.

Data Visualization 146

Data Visualization Product Research Research Software Feedback Software 146

UX Studio: Product Management

APRIL 27, 2021

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. That’s why we do generative research.

Data Visualization 87

Data Visualization Product Research Research Software User Testing 87