Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” 3 Stakeholder or Big Boss Dictates KPIs.

KPI 288

KPI Data Visualization Weak Development Team Customer Feedback 288

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

Weak Development Team 71

Weak Development Team Product Research Workshop Customer Experience 71

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” ” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. Overcoming Difficult Emotions.

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. Overcoming Difficult Emotions.

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

JANUARY 12, 2021

You know, though, that it is impossible to add the feature to the development effort. The dev team is struggling with the current workload, and moving the date is not an option. Don’t Feel Bad about Saying No. Saying no, however, is part and parcel of a product person’s job. Declining a request can be hard.

Weak Development Team 335

Weak Development Team Customer Experience Reporting Tools Leadership 335

The Product Coalition

DECEMBER 19, 2021

Photo by Tolga Ulkan on Unsplash When I joined Twiggle as their first VP Product I was the thirteenth employee. Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Once you decide you need to recruit a product manager, who should it be? Here are my best tips.

Product Management 162

Product Management Product Manager User Testing Weak Development Team 162

Userpilot

SEPTEMBER 4, 2023

Tactics, like lead nurturing through emails and personalized product recommendations, help drive acquisition. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

OCTOBER 25, 2022

Product strategy defines who we are building for, what to build, and how to build it. In general, strategic product management focuses on the key decisions that need to be made to ensure long-term product success. Strategic Product Management Activities and Tips. Goals are important aspects of the product strategy.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

People-First Product Leadership

DECEMBER 20, 2023

Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals. No worries.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Mind the Product

JANUARY 28, 2020

Here are a few tricks and tips to help you accomplish this. Let go of the weight of poor emotional states that often hit us at work and hold us back from being our best – feeling frustrated, offended, hard done by, prideful, disengaged and so on. Have an offsite – This could be as an individual or as a team.

Weak Development Team 119

Weak Development Team User Testing Travel Workshop 119

Roman Pichler

JANUARY 12, 2021

You know, though, that it is impossible to add the feature to the development effort. The dev team is struggling with the current workload, and moving the date is not an option. Don’t Feel Bad about Saying No. Saying no, however, is part and parcel of a product person’s job. Declining a request can be hard.

Weak Development Team 156

Weak Development Team Customer Experience Reporting Tools Leadership 156

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Product Innovation Educators

OCTOBER 1, 2018

Achieve your product goals without losing yourself along the way. Creating a new product starts with excitement and the thrill of doing something different. The launch of the product is surrounded by cheers. For many product managers, it is the best part of their work. Identify what you’re willing to be bad at.

Weak Development Team 65

Weak Development Team Customer Feedback Books Customer Experience 65

Userpilot

SEPTEMBER 4, 2023

Tactics, like lead nurturing through emails and personalized product recommendations, help drive acquisition. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

UX Studio

JULY 17, 2018

You want to see progress, finally seeing your product go in the right direction. You want to trust the design team, and see how they process and understand your product and company. Get the stakeholders and the design team on the same page. Pro tip: Consult your colleagues who have recently done projects in similar areas.

Workshop 74

Workshop UX User Testing Research Software 74

Roman Pichler

SEPTEMBER 7, 2021

As their name suggests, these roadmaps focus on product goals or outcomes such as acquiring customers , increasing engagement , and future-proofing the product by removing technical debt. The goals state the specific value a product is likely to create and therefore communicate why it is worthwhile to progress it.

Roadmap 271

Roadmap Weak Development Team Customer Experience User Testing 271

Roman Pichler

SEPTEMBER 7, 2021

As their name suggests, these roadmaps focus on product goals or outcomes such as acquiring customers , increasing engagement , and future-proofing the product by removing technical debt. The goals state the specific value a product is likely to create and therefore communicate why it is worthwhile to progress it.

Roadmap 156

Roadmap Weak Development Team Customer Experience User Testing 156

Userpilot

MAY 9, 2024

Develop educational content, like webinars or courses, to help users discover new use cases and features. This increases product value and customer satisfaction. Set up referral programs to encourage existing users to promote the product and strengthen their loyalty. Reduce the workload of the customer success team.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Gainsight

FEBRUARY 2, 2024

As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

MAY 12, 2024

TL;DR Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback. You’re on a budget.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 31, 2022

You can utilize feature tagging to tag UI elements and track custom events and even take it a step further by tracking performance toward distinct product goals. The more data, the better your product decisions. Userpilot was designed specifically with SaaS product teams, who want to enhance their user onboarding, in mind.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

JANUARY 20, 2024

Userlane features for event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Userlane features for event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Userlane’s event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Userlane’s event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 17, 2024

Userlane’s event tracking Event tracking is vital for understanding how users interact with your digital products. Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118