Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 98

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Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. The market offers a variety of usability testing tools, each varying in price, features, and research methods.

Feedback Software 52

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Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I hope this post allows people and teams to safely talk about Product Judgment.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Product Innovation Educators

AUGUST 10, 2020

Five factors of successful product managers. Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. Summary of some concepts discussed for product managers. [2:50]

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Weak Development Team Product Research Reporting Tools Data Visualization 84

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. If you want to become a data product manager, this guide is for you.

Data Visualization 52

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Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. What Is Product Marketing? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. Top 4 Struggles for Customer Service Teams. This article has got you covered.

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Reporting Tools Feedback Software User Testing Customer Feedback 76

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager.

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Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. This is the key focus of our guide.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you!

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

OCTOBER 6, 2022

Best behavioral analytics tools: Userpilot — for collecting customer data and building in-app experiences to drive retention. Customer behavior data refers to any customers’ interactions within the product across the different stages of the customer journey. Let’s study it in detail. What is customer behavior data?

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Analytic Tools Feedback Software User Testing Customer Experience 98

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want?

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Mixpanel

DECEMBER 7, 2021

Good product teams know their users inside and out. They understand how they use their product, how long they stay, why they drop off, which cohorts will monetize, and where they should place their big bets. Does this mean every product team should be packed with data science degrees? Not in the slightest.

Data Visualization 105

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Mind the Product

FEBRUARY 25, 2020

It’s not rocket science that awesome products come from awesome teams, so what’s the key to creating and managing a team that’s designed for maximum impact? Here, taking advice from a number of product pros, we look at a selection of ways to build product teams and empower them to achieve success.

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Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. It simply doesn’t work. We’re Trapped in our Cultures. How’s that for a mini-UN?

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Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. Q: How do I figure out how to price my product? Why are so few product teams testing their pricing?

Data Visualization 104

Data Visualization Product Research User Testing Research Software 104

Mind the Product

JULY 4, 2019

This in itself makes it interesting for some (like myself) as a topic for study, but understandably it’s not for everyone. Responsibilities and goals are difficult to stake out: Whether commanding a platoon or a team of developers, the mission and goals of the team have to be clear for everyone. Who reports to you?

Reporting Tools 159

Reporting Tools Weak Development Team Naming Startups 159

PMLesson's Ace the PM Interview

MARCH 1, 2020

An inside look at product management at IBM and the interview process. Kevin Wei is an Offering Manager at IBM managing Watson Knowledge Catalog and DataStage. In this Path to PM blog post, Kevin shares his journey breaking into a product role as a new grad hire at IBM. What is an IBM offering manager?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

FEBRUARY 19, 2019

In the world of Human Resources, it may seem easy to find a candidate with a spiffy resume and loads of experience, rather than building upon an already existing team. Spending on a proven team, however, gives you the opportunity to build on the knowledge that already exists internally. Team consistency=efficiency.

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Weak Development Team Analytic Tools Reporting Tools Product Management 60

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? Net Promoter Score is the result of a one-question survey asking the users how likely they’d be to recommend your product on a scale from 1 to 10. Table of Contents.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

The Product Coalition

DECEMBER 19, 2019

Why customer experience management is important Customer experience management?—?whose Today, we’re talking about customer experience management, and for that you won’t need any sinister tendencies at all. User experience and customer service are two components of customer experience. whose area of responsibility is that?

Customer Experience 79

Customer Experience User Testing Customer Feedback Weak Development Team 79

ProductPlan

DECEMBER 3, 2020

What All Industries Expect from Their Product Managers. Whether the industry is pharmaceuticals, furniture, or food, product managers representing all types of products share a few common high-level responsibilities. They develop a strategic direction and drive the development of their companies’ products.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 66

User Testing Research Software Market Research Product Research 66

Ronke PM

JULY 14, 2023

Why is Psychological Safety Important in Product Management? Foundations of Psychologically Safe PM Cultures Final Thoughts We need to develop a multiculturally diverse partnership across our organization to build products that will impact humanity for the better and change lives. What is Psychological Safety?

Product Management 52

Product Management Product Manager Weak Development Team User Friction 52

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. However, we’ve had a great team. Can you tell us a bit about the platform you’ve built and how it helps data scientists?

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

JUNE 9, 2021

Are you thinking about a career in product, but you’re not sure whether you should pursue Product Marketing or Product Management? To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Mind the Product

OCTOBER 8, 2018

We can and should learn product management lessons from a diverse range of environments. It’s absolutely worth looking to the likes of Google’s Sundar Pichai, but it’s also worth looking to less celebrated entrepreneurs, outside of the multinational mega-corporations, to learn about lean front-line product management.

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Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points.

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The Product Coalition

JULY 8, 2020

The limits of User Operational Data (User Analytics) Don’t get me wrong, whether you are using Mix Panel, Google Analytics, Heaps, or Hotjar to measure operational data around your product, it’s great. The reports you get out of these platforms are keys and deliver real insights on product performance. Using surveys.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. Manager, Customer Success at Slack and CEO of Customer Success Network at Slack. Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. It begins with identifying and developing outcomes.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. The practices I describe are not an exhaustive list of tools and methods. Retrospectives are a great way to check in with your development team.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. In this episode of Inside Intercom, we caught up with Hubert Palan, CEO of Productboard, for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

OCTOBER 11, 2019

Guest Post by: Tiago Resmini (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Erdem Ay ]. A common thing in product management is business leaders (like the head of product or the CTO) not having clear sight of every problem happening with a product or one specific part of a product.

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