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8 Customer Lifecycle Management Best Practices

Userpilot

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. But what are these best practices and how can you implement them? Interested in optimizing your customer lifecycle management? How to implement it? Journey stage.

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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. Knowledge base creation best practices Setting up your knowledge base with the right tools is only half the job. Publish and promote your knowledge base.

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Best Practices for In-app Messages

Alchemer Mobile

None of the above actions are the best way to handle customer communication in-app. In-app messaging best practices. The best way to mitigate customer frustration is to be transparent and to set expectations for your customers at the onset of the conversation. Here are a few of our favorites: 1. Wrapping it up.

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16 SaaS Account Management Best Practices

Userpilot

There are several best practices that all account managers need to keep in mind. Maintain and grow existing accounts : The account manager needs to grow the customer base to enjoy increased revenue. With onboarding, you can guide users to relevant tools, thereby helping them unlock value quickly.

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Game-Changers 911™: How to Change the Product Management Game in 2020

Speaker: John Storm, President, BrainStorm Network

Do you want to “change the game” in your company or the product management industry? Provide innovation resources and tools to change the game. There are BIG rewards for people who challenge the status quo. Innovators and disruptors are never content with slow, incremental growth. Get ready to change your game in 2020!

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Product Dogfooding in Software Development: A Quick Guide (+Best Practices)

Userpilot

What does it have to do with product management or product design? TL;DR Product dogfooding is a testing practice. It involves teams using their own product internally to identify issues and opportunities for improvement. It’s a widely accepted practice in many organizations.

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Feature Rollout: What Is It and How to Conduct It? (+Best Practices)

Userpilot

Even if you’ve been a product manager for a while, a new feature rollout can be a challenging experience. We explain what a feature rollout is, why it is important for product teams, and how to conduct them. We also share some best practices. Ready to dive in? It gets even better. Path analysis in Userpilot.

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Iterate Your Way to a Top Analytics Product Experience

Speaker: Richard Cheng, Associate Product Manager, Mark43

To fix traditionally paper-heavy and error-prone processes, they needed a secure and easy-to-use product experience that simplified and unified crime data collection and management. Haarthi Sadasivam, Technical Product Marketing Manager at Looker will join the conversation on best practices.