Userpilot

OCTOBER 20, 2024

This is every product manager’s nightmare – an onboarding failure that cripples customer retention. But your product doesn’t have to be that way! Customer onboarding is the process of welcoming new customers to your product or service and helping them utilize the product and maximize the value of their purchase.

Onboarding KPIs

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Helping prospects find the right product is a win-win situation. A/B and multivariate testing for optimizing user experiences. Session replays to see how users navigate your product.

Data Visualization

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions.

Data Visualization

BrainMates

OCTOBER 20, 2024

It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. While the SERVQUAL model is often used in customer service, it’s just as valuable for product managers aiming to build seamless, end-to-end product experiences.

Data Visualization

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Regular updates : The product is frequently improved based on user feedback.

Customer Satisfaction

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing

People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers?

Product Research

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools

BrainMates

JULY 2, 2025

Cross-Functional Collaboration: The Product Leader's Hidden Superpower By Erica Wass At a Glance Cross-Functional Collaboration: The Product Leader’s Hidden Superpower Great products aren’t built in silos. In today’s fast-paced product environment, success doesn’t happen in silos.

Product Research

BrainMates

JUNE 15, 2025

Evolving as a Product Leader: From Execution to Capability By Adrienne Tan At a Glance The Future of Product Isn’t Just Technical. Product leaders are quick to invest in tools, platforms, and tech upgrades but often overlook the human capability needed to bring those technologies to life. It’s Human.

Technical Review

Centercode

JULY 28, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing

Modus Create

JANUARY 15, 2025

De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation.

Analytic Tools

AB Tasty

JULY 3, 2025

Building a culture of experimentation requires an appetite for iteration, a fearless approach to failure and a test-and-learn mindset. Ronny’s work has helped lay the foundation for modern online experimentation, influencing how some of the world’s biggest companies approach testing and decision-making.

User Testing

Tyner Blain

MARCH 2, 2025

” This is a common situation for a lot of product managers. Here’s an example – A company is growing by acquisition, and is now faced with the integration / consolidation of two different products. ” Within that context, there are problems which exist which the team must address to make it work.

Customer Experience

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

Data Visualization

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. With the average cost of developing a new drug at approximately $2.3

Research Software

Product Innovation Educators

DECEMBER 30, 2024

Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.

User Testing

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. User retention measures how many users continue to use your product or service after their initial interaction or sign-up. You launched a new app, and youre excited to see how its performing.

Analytic Tools

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products.

User Testing

Productside

APRIL 30, 2025

Productside | Product Management Courses & Training Your Product Management Career Isn’t Dead (But It Might Need a Rethink) If youve scrolled LinkedIn lately, youve seen the headlines: AI is coming for your job. Product roles are being cut. Entire teams, downsized. Neither is product management.

Product Research

UX Planet

MAY 25, 2025

Every time someone with no formal training lands a job because they know how to figure things out. Then came mobile apps, accessibility, strategy, research, design systems Suddenly, there were whole teams doing what one person used to handle. Thats basically every digital product team rightnow. That time isover.

Research Software

UX Planet

JULY 1, 2025

To put it simply, content designers are strategists, researchers, and problem-solvers. Good content design requires user research, data analysis, and collaboration with designers and developers. And your users will only notice bad content when it’s bad. But most of all, they are designers. But that’s wrong.

Data Visualization

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.

Data Visualization

UX Planet

JUNE 23, 2025

Ocean’s Eleven (2001) The UX profession looks glamorous from the outside: you’re the creator of products used by millions of people worldwide, creative processes, beautiful prototypes, the latest MacBook Pro, and a modern office. Imagine who will use the product, what they need it for, what their pain points and desires are.

Research Software

Crafty CTO

AUGUST 1, 2025

Pro for us internally and I think in the perception from the developer ecosystem was the turning point which was super exciting. Traditional language models are trained to respond immediately to requests, meaning there is a constant, very limited amount of compute applied at test-time. Pro, live at the event. “I think [2.5

Research Software

Crafty CTO

JUNE 18, 2025

He compares today’s state of AI today to early days in physics where the Standard Model was developed and ended up serving physics almost unchanged through today. Sharma shows us some significant new capabilities arriving in Copilot, and with her team presents a couple different agentic app solutions.

Engineering

Arkenea

AUGUST 4, 2025

Poor data management practices have derailed countless promising treatments, costing pharmaceutical companies billions in lost investments and delaying potentially life-saving therapies from reaching patients. Each phase presents unique challenges and requirements that effective clinical data management systems must address.

Data Visualization

Tyner Blain

MAY 24, 2017

Taking agile, a process otherwise optimized for small, cross-functional, collaborative teams and making it work at scale is fascinating. Over the next few years my career evolved through people-management, pre-sales, and program management roles into product management. Getting Faster at Building the Wrong Thing.

Agile

Arkenea

AUGUST 2, 2025

Hidden expenses, ongoing maintenance fees, and productivity impacts can dramatically affect your total investment. Our analysis draws from industry research, implementation case studies, and real-world pricing data to give you the complete financial picture. EHR costs extend far beyond the initial software price tag.

Reporting Tools

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I work as a product discovery coach. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. So today, I’m going to talk about JEDI training.

Product Research

Userpilot

APRIL 2, 2025

It’s built for product people who need clear insights without drowning in data. In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. Why choose Userpilot for mobile analytics?

Data Visualization

Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

Generative AI

Product Talk

JANUARY 31, 2024

You’ll often hear Teresa say that there’s no single right way to do continuous discovery. Something she might not say as often (that’s just as true) is that there’s no single wrong way to do discovery , either. Let’s be clear: The fact that it’s easy to make mistakes is not an excuse for avoiding discovery. Let’s dive in!

Product Research

Arkenea

JUNE 23, 2025

From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Healthcare organizations are drowning in data.

Healthcare

Product Talk

JUNE 5, 2024

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. What is a product trio?

Product Research

The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. How to learn by doing it and lead a new team at the same time?

Product Management