Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Why use a cloud LMS for providing online training programs? What is a SaaS learning management system?

Analytic Tools 82

Analytic Tools Feedback Software Reporting Tools Systems Review 82

Modus Create

FEBRUARY 16, 2024

According to our latest research report on Investing in Digital Transformation and Product Development , the biggest challenge for technology organizations today is not the tech stack; it’s finding capable digital talent to manage the technology. Finding the right partner Another way to improve human capital is to find the right partners.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Product Research 52

Gainsight

OCTOBER 19, 2023

If this past year has shown us anything, it’s that companies with the most agility and a strong focus on the customer are the ones that are poised to thrive in a constantly shifting and uncertain economy. We partnered with Benchmarkit, a B2B SaaS research firm, to find out. Dig into the report to learn more.

User Testing 52

User Testing Research Software Reporting Tools Product Research 52

Revulytics

DECEMBER 27, 2019

We are excited to share this guest post from our partner Connor. Whether through intentional under reporting, gaps caused by outdated or manual processes, or simple human error, many licensees do not accurately report payments due under their license agreements. License compliance program myths.

Software Review 86

Software Review Data Visualization Reporting Tools Travel 86

Intercom, Inc.

JUNE 9, 2020

Authors Kevin Sneader and Shubham Singhal suggested that companies plan their next actions across the “five horizons” of resolve, resilience, return, reimagination, and reform, as seen here: The first priority for leaders during a crisis is to address immediate needs of their employees and customers.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Product Management Unpacked

MAY 13, 2020

He went on to become Proctor & Gamble’s advertising and promotion manager in 1940, then vice president of advertising and promotion in 1943 and finally rose to become president of the company in 1948. Today, product management has evolved into one of the most critical roles in software organizations. Cheers Neil.

Reporting Tools 173

Reporting Tools Research Software Technical Review User Testing 173

Alchemer Mobile

OCTOBER 13, 2020

For example, during the COVID pandemic, Apptentive customers have used surveys to ask their consumers for feedback on how they were handling business changes, what more they could do as a company, and what their customers wanted to see from them. Consider questions like: Overall, how would you rate the beta program? Feedback on ads.

Product Research 246

Product Research User Testing Customer Feedback Customer Experience 246

Product Management Unpacked

JULY 9, 2020

According to a recent report , “more than half of product managers now report into a CPO role, more than double in frequency over the last year.” This trend represents a significant shift away from the marketing reporting line. The burden of bias. At first, he had little passion for software. For aspiring product managers.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Alchemer Mobile

MAY 7, 2020

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Unify data and simplify partner integrations with enterprise-class security and reliability. This saves companies valuable time and resources. Supporting tech.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

AUGUST 6, 2021

In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. by the year 2024.

Consulting 156

Consulting Reporting Tools Engineering Research Software 156

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. Explore other articles in the series. Employee security.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Product Talk

JANUARY 19, 2022

For Product Talk, historically, my primary business model was based on selling discovery coaching to companies. My business model formula looked something like this: # of teams in my coaching program x price per team. I didn’t want companies to have to wait so long for coaching. Most companies can’t afford to wait that long.

Product Research 195

Product Research Workshop Weak Development Team Books 195

Intercom, Inc.

DECEMBER 16, 2019

ABM’s mixed reputation reflects the challenges that companies have faced implementing an account-based approach. Just two years ago, only 29% of marketers reported ABM to be an effective strategy. ABM is well-suited to pursuing large companies who have longer sales cycles and more complex sales needs. Source: TOPO ).

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

The Product Coalition

APRIL 11, 2022

To solve these problems and reduce deployment time, DevOps development companies involve MLOps specialists in their projects. With the rise of ML and AI popularity, almost every company is incorporating voice assistants, chatbots, computer vision technologies, etc. into their applications. It’s a quite complicated picture.

Artificial Inteligence 153

Artificial Inteligence Reporting Tools Analytic Tools Feedback Software 153

Reveal

AUGUST 24, 2022

Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . Let’s you build custom dashboards and reports in minutes. What Is the Drag and Drop Functionality Exactly? See Reveal in Action.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

Gainsight

MARCH 20, 2023

At the core, our intent with Gainsight Essentials has been to help all companies—from startups to scale-ups and beyond—grow while giving them the tools to put their customer first. We’re proud of what our team, and our partners, have brought to market with Essentials. making use of the platform.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. This occurs throughout the program’s life cycle.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

OCTOBER 16, 2023

A recent report by crypto analysis firm dappGambl shook the NFT world. However, the company hasn’t publicized any new NFT projects in the year that followed. The Silent Explorers: Brands Using NFTs to Lock Content Some major companies have chosen a quieter path, exploring the use of NFTs in intriguing ways.

Branding 112

Branding User Testing Customer Experience Data Visualization 112

Jay McBain

JANUARY 12, 2021

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners.

Reporting Tools 52

Reporting Tools Technology Development Management 52

Gainsight

MARCH 7, 2022

Over the past few years, we’ve been keeping our eye on an incredibly positive trend in the most successful companies: closer, more collaborative relationships between Customer Success and Product teams. . At Gainsight, we believe it’s vital for these teams to partner— we always have, always will. Level 3: A few shared projects (e.g.,

Customer Feedback 103

Customer Feedback User Testing Customer Experience Onboarding KPIs 103

Atlassian

FEBRUARY 11, 2022

Last year, the Atlassian Foundation launched a program called Engage 4 Good to match our employee volunteers with skill-based projects in collaboration with purpose-driven organizations. But once the program was formalized across Atlassian’s ever-growing global workforce, the Foundation team needed to scale. “You Related Article.

Reporting Tools 72

Reporting Tools Data Visualization Customer Experience Document 72

Gainsight

APRIL 13, 2021

As the cloud business model continues its relentless ascent to take over all software spending, companies are trying to figure out how to marry the SaaS playbook with all of their traditional go-to-market methods. But how does it work when channel partners are involved?”. Partners Can Become Virtual Members of the CSM Team.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

OCTOBER 4, 2022

In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. The company then uses this information to personalize the user onboarding experience. It shows how well a company is able to keep its customers over time. You’re in the right place. What is customer retention?

Feedback Software 85

Feedback Software Customer Experience Customer Feedback Data Visualization 85

The Accidental Product Manager

APRIL 10, 2023

Now just exactly how could they go about turning this windfall into a profit for their company? At the same time Roku added viewers, reported higher time spent viewing and increased its revenue per viewer. Last fall, the company started placing pop-up interactive banners over some commercials.

Product Management 65

Product Management Product Manager User Testing Reporting Tools 65

Gainsight

SEPTEMBER 8, 2021

That team of your in-house, expert thought partners is called Customer Success Operations. Software, reporting and analysis, enablement, and rock-solid processes and techniques will multiply the impact of a great sales rep or copywriter. Have they been hands-on with data and reporting before? The same is true for CSMs.

Reporting Tools 105

Reporting Tools Data Visualization Marketing Analytic Tools 105

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Growing your customers into partners. They look at you less like a vendor and more as a partner.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Gainsight

AUGUST 24, 2020

CSMs at SaaS companies could leverage tech-touch to quickly and effectively manage smaller accounts or their long-tail customers. For example, partner with implementation teams to compare successful customers’ adoption patterns with those of new customers. Define the channels . In-product guidelines: .

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Modus Create

JULY 21, 2020

In most cases, large organizations implement Scaled Agile to increase productivity across teams and portfolios through accurate and flexible planning and reporting. When companies use Scaled Agile they are empowered to pivot quickly and respond to market changes. Program Backlog. Transparency is key. Product Owner Sync.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

The Product Coalition

JULY 9, 2022

If the founders have a background in product management, then the company culture will be infused with product principles. My journey to product management A year after I joined Pack Health , I became the company’s first product manager. Lessons learned in regard to building a product management function from scratch.

Reporting Tools 109

Reporting Tools Product Management Product Manager Product Research 109

Alchemer Mobile

OCTOBER 4, 2018

If you see feature requests or bug reports for a certain feature, consider working it into your product roadmap. In a survey we partnered on with SurveyMonkey , people said if they know their feedback has been implemented, 97% of them are at least somewhat likely to become loyal patrons to the company.

Customer Feedback 185

Customer Feedback User Testing Customer Experience Feedback Software 185

Amplitude

OCTOBER 14, 2020

Amplitude has been instrumental to the fast iteration of companies like Squarespace and ABInBev, but as customers demand increasingly engaging and complex experiences, the pressures of the builder’s paradox will only get stronger. That’s why this moment is perfect to introduce the new Amplitude Pioneer Awards program.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

BrainMates

SEPTEMBER 4, 2023

Marketing-led growth relies on advertising for acquisition, email nurturing programs for retention and supports monetisation through bottom-of-the-funnel content and ROI calculators. In reality, it’s not one or the other – but the right mix to drive growth based on your company, product, market and customers.

Data Visualization 52

Data Visualization Onboarding KPIs Customer Experience Customer Feedback 52

Gainsight

MAY 17, 2023

It’s about helping your customers understand how your company is evolving.” Customer Success has come a long way in the last 10 years: Customer Success has grown into a mission-critical discipline, with 97% of the companies we surveyed this year reporting that they have a Customer Success organization.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

The Product Guy

MARCH 16, 2018

Having no formal product management training, I found myself inheriting three products areas in the span of six months as my company continued to reorganize. Prioritize ruthlessly – Product management activities are extensive – from understanding customers to communications with various teams to partnering on execution.

Product Strategy 98

Product Strategy Strategy Reporting Tools Feedback Software 98

Gainsight

OCTOBER 11, 2022

Today, they’re the lynchpin of an efficient, durable growth strategy for technology companies. The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.” .

Research Software 52

Research Software Reporting Tools Data Visualization User Testing 52

Gainsight

JUNE 8, 2022

In Customer Success circles, we practice the belief that when a company has the customer at the center of all that it does, customer outcomes will be achieved. his means that the product or service that a company is providing satisfies customers’ business needs. However, ensuring cross-functional alignment can be difficult to achieve.

Research Software 59

Research Software Customer Experience Reporting Tools User Testing 59

The Product Coalition

FEBRUARY 5, 2021

Over 12 weeks, she got hands-on experience in a variety of programming languages and frameworks including JavaScript , React , and a little bit of Ruby on Rails. They were given two weeks to build an application and present it to the instructors, their program cohort, and representatives from a few potential employers.

Technical Advisors 110

Technical Advisors Reporting Tools Technical Review Customer Experience 110