Product Innovation Educators
JANUARY 6, 2025
Growing up in a tech-friendly household with an entrepreneurial father who owned retail businesses gave her early exposure to both technology and business operations. Over ten years, she rose through the ranks until everyone in the company reported to her. It was during this time that Kim discovered her passion for product management.
Intercom, Inc.
JULY 11, 2025
When millions of conversations flow through your platform daily, reliability isn’t just a technical metric – it’s the foundation of customer trust. This question has led us to develop what we call “heartbeat metrics” – vital signs that instantly tell us if our systems are truly serving their purpose. We act immediately.
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Product Talk
OCTOBER 23, 2024
In fact, the product team at Ramsey Solutions shared how using the term “engineering lead” caused confusion and even discouraged engineers from participating in the trio. Our more senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers. They lead product discovery.
Alchemer Mobile
JULY 15, 2025
Featuring live examples, a hands-on walkthrough of real automations, and a breakdown of tangible business impact, the session provides a clear view of how companies are integrating feedback into their external systems to inform decisions and strengthen customer relationships. Without logging into another tool. What about Excel?
Speaker: Eric Feinstein, Professional Services Manager, Looker
For a long time, Product Managers have found it challenging to design interfaces inside their products that users could use for reporting. It seems like PMs and engineers have grown to hate embedded reporting. How to evaluate embedded analytic solutions as strategy to greatly reduce initial and on-going engineering effort.
Product Innovation Educators
MARCH 3, 2025
The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.
Userpilot
NOVEMBER 7, 2024
Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.
Advertiser: Data Robot
As technology transforms the global business landscape, companies need to examine and update their internal processes for innovation to keep pace.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.
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An interactive guide filled with the tools to turn your data into a competitive advantage. From search engines to navigation systems, data is used to fuel products, manage risk, inform business strategy, create competitive analysis reports, provide direct marketing services, and much more.
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Zuora and BCG’s latest report uncovers how hybrid pricing models—combining subscription and consumption (usage)—are fueling faster growth, especially in AI-driven sectors. Discover how industry leaders are outperforming their competition by diversifying revenue streams and adopting cutting-edge infrastructure and billing systems.
Speaker: Heather Wilde, Coach, Speaker, and CTO at theDifference | Pandora Ovanessian, CIO, VP of Technology, and Technology Consultant | Steve McConnell, Author of Code Complete and CEO at Construx Software
Translating engineering and technological jargon in an accessible way, one that encourages contribution for improvement and helps your stakeholders understand your organizations achievements, is difficult. Use objective metrics in your communication to give better reporting. Choose the right engineering KPIs.
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
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