Userpilot

MARCH 15, 2024

Pendo’s paths show you the paths that users take to or from a specific event, feature, or page (maximum of 20 steps). Pendo’s path reports show you the exact actions that a user takes, in sequence, before or after interacting with a specific feature, event, or page within your product. Data analytics charts with Pendo paths.

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Feedback Software 93

Intercom, Inc.

FEBRUARY 16, 2021

Consuming a variety of resources and perspectives has helped me to observe work from different angles and ultimately improved my output. So how can you build your own library of resources specific to your needs? tech events. Identify winning functional designs. Examine core principles.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Userpilot

MARCH 29, 2023

Userpilot pricing Just like Userflow, Userpilot offers three different pricing plans. Appcues has an average rating of 4.7 Users value intuitive UI which makes it easy to produce highly customized in-app onboarding experiences.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

FEBRUARY 28, 2024

If that’s the case in your product, creating custom events made up of multiple user actions can help because you can track them as one. Once the user completes the adoption event, you can automatically trigger secondary onboarding flows to introduce new features. Feature & event analytics in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Gainsight

NOVEMBER 20, 2019

Think of this guide as your black pepper—it will optimize the absorption of insights from the rest of the resources on this list. Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. all-resources.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

JULY 31, 2023

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. Thanks to ActionBot and Resources, WalkMe users can provide on-demand support and guidance to customers without engaging the customer support team.

Data Visualization 95

Data Visualization Embedded Analytics Analytic Tools Feedback Software 95

Nulab

JULY 30, 2021

In her spare time, she conducts ethnographic research on issues such as “How do people navigate the spaces in a library?” For updates on future events, please check out the Nulab Community forum or our Nulab events page. and “What do people seek to accomplish in a Starbucks?” and writes up her findings/insights on her Medium.

UX 114

UX Finance Events Agile 114

Userpilot

APRIL 14, 2024

These include a comprehensive library of survey templates, a full set of UI patterns, detailed built-in analytics, and multilingual support, starting at $249/mo. Here’s what you should look for: Event tracking : The chosen tool should come with the ability to set up events for monitoring in-app behavior.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

OCTOBER 15, 2023

Custom event tracking helps teams track customer journeys and engage them accordingly. Set up custom events to track customer journey stages Custom events consist of multiple events and unrelated actions that users complete. For example, you could create a custom event that’s made up of multiple activation events.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 100

Userpilot

MARCH 14, 2023

Event triggering based on real-time data. – Resource center (along with analytics). – Custom events. Resource center. – Resource center. Analytics functionality: – Track Events (click-to-track). Standard pattern library (no Checklists or Launchpad). and single-trigger webhooks.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software User Testing 95

Userpilot

MARCH 7, 2024

Product usage frequency Product usage frequency refers to the number of user sessions during which users performed a key action event within a specific period. Let’s break it down: The key action event is an important activity that is crucial to the user's engagement with the product, like completing a purchase or creating a post.

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 102

Userpilot

APRIL 9, 2024

Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support. Finally, most of the tools enable you to track the performance of your onboarding flows and support resources so you can make data-driven optimization decisions. Event tracking.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JANUARY 26, 2024

For example, self-service onboarding and resources can dramatically reduce the number of support tickets. Once you develop the onboarding and support resources and set up processes that enable users to sign up for the product and upgrade to higher plans, it makes no difference how many customers you have.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization User Testing 93

Userpilot

JANUARY 16, 2024

Providing continuous support through various channels, including self-serve resources , improves the overall customer experience. You can satisfy this need by creating a resource center with support materials, tutorials , and product documentation. Customer onboarding process: Provide in-app support. Customer segmentation in Userpilot.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 100

Userpilot

JANUARY 14, 2024

Speaking of qualitative and quantitative decision-making, due to the continued extraordinary growth of the global addressable market, the quantitative side has been getting unprecedented attention with tools and resources, and that is all good. Creating the in-app surveys is easy, thanks to the template library and WYSIWYG editor.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

FEBRUARY 14, 2024

These include a comprehensive library of survey templates, a full set of UI patterns, detailed built-in analytics, and multilingual support, starting at $249/mo. Measure and improve : You can track in-app flow performance and measure events (limited to 5 on the Essentials plan) to identify areas of improvement.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 7, 2023

Merging segmented data of different formats from different departments is resource-intensive. Data from CRM platforms, data analytics tools, and communication channels come in different formats, making integration resource-intensive. Each communication channel may require dedicated resources and serve a unique audience.

Analytic Tools 96

Analytic Tools Research Software Customer Experience Customer Feedback 96

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The process of creating events is completely code-free.

Data Visualization 96

Data Visualization Analytic Tools Onboarding KPIs Software Review 96

Userpilot

APRIL 14, 2024

This is in contrast to Heap, which limits segmentation to events and user properties (such as demographics). Here’s what you should look for: Event tracking : The chosen tool should come with the ability to set up events for monitoring in-app behavior. User profile with top event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Pragmatic Marketing

APRIL 15, 2020

It’s been our goal from the start to build a unique digital space where product people can connect and share, while also creating the single, ever-green resource you need throughout your career. We’re working hard to create and curate all of the resources you need to transform the way you build and market your products.

Webinar 91

Webinar Events Framework Marketing 91

Pragmatic Marketing

APRIL 15, 2020

It’s been our goal from the start to build a unique digital space where product people can connect and share, while also creating the single, ever-green resource you need throughout your career. We’re working hard to create and curate all of the resources you need to transform the way you build and market your products.

Webinar 91

Webinar Events Framework Marketing 91

Userpilot

MARCH 9, 2023

Note, the list doesn’t include checklists or the resource center functionality. Its Traction plan gives access to checklists , resource center, NPS surveys , advanced segmentation , integrations , and webhooks. No resource center or checklists. The free plan doesn’t include experimentation to test your guides. No integrations.

Data Visualization 97

Data Visualization Software Review Analytic Tools Feedback Software 97

Userpilot

AUGUST 6, 2023

Resource centers and chatbots are another way to provide automated guidance and support to users. The same applies to existing templates and all the resources you’ve previously developed. This could be using specific features or completing a custom event. Userpilot resource center. How do you do it?

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Userpilot

MARCH 21, 2024

Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience. Analyzing customer behavior with feature tags and event tracking to identify and address friction points. Create help resources in different formats to directly tackle these challenges.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

OCTOBER 20, 2023

Their influence is potentially going to grow as companies need to adapt to market shifts faster and manage resources efficiently. If anything, their influence can increase as companies will have to iterate even faster in response to the shifts in market and customer needs and get by with limited resources.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Modus Create

MAY 15, 2023

For example, serverless might get costlier than traditional virtual machines if you have long-running functions, an unexpectedly high volume of calls, or haven’t set resource limits. Wrong technical choices can cost you critical resources. That’s why thinking about dependencies, code libraries, and AWS configurations is vital.

Reporting Tools 98

Reporting Tools Events Reference Enterprise 98

Userpilot

DECEMBER 12, 2023

This method allows you to create self-service resources, which enables customers to find answers independently without reaching out for help when they have questions. This method allows you to create self-service resources, which enables customers to find answers independently without reaching out for help when they have questions.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 22, 2023

You can analyze spanning a period of three years or up to twenty million events. If your report is configured when there are over twenty million events, the date range window will be reduced to a single month. Marketing emails and marketing events Event name : filter based on the specific name of the webinar.

Data Visualization 90

Data Visualization Analytic Tools Customer Experience Customer Feedback 90

Userpilot

DECEMBER 12, 2023

TL;DR Self-serve support is when users are given the resources they need to solve their problems and achieve their goals on their own without having to contact a support agent. Self-serve resources include chatbots, knowledge bases, FAQs, in-app guides, walkthroughs, video tutorials, etc. Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

APRIL 21, 2024

Growth : The Growth plan starts at $749/month and includes features like resource centers , advanced event-based triggers, unlimited feature tagging, AI-powered content localization, EU hosting options, and a dedicated customer success manager. Automated NPS surveying helps free up time and resources.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

DECEMBER 10, 2023

Locked Features : Key features like the data explorer, resource center, and product engagement score are locked behind the Growth or Portfolio plan. Here’s how Appcues helps you with churn analysis: You can use click-to-track to define churn events, such as when a paid user cancels their subscription. You can only build NPS surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 15, 2023

Locked Features : Key features like the data explorer, resource center, and product engagement score are locked behind the Growth or Portfolio plan. This is in contrast to some of its competitors, like Userpilot, which offers an extensive library of customizable survey templates. You can only build NPS surveys.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2023

Feedback Module : You can add a feedback module to your in-app resource center in two clicks to get direct insights from users on how to improve the customer experience. Locked Features : Key features like the data explorer, resource center, and product engagement score are locked behind the Growth or Portfolio plan.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Analytic Tools Feedback Software 52

Userpilot

DECEMBER 10, 2023

Locked Features : Key features like the data explorer, resource center, and product engagement score are locked behind the Growth or Portfolio plan. This is in contrast to some of its competitors, like Userpilot, which offers an extensive library of customizable survey templates. You can only build NPS surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 12, 2023

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Data Explorer : Pendo’s data explorer lets you create event groups that can combine data from multiple apps, events, or guides. Events Explorer lets you visualize event data in the form of charts.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

NOVEMBER 25, 2023

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. That means you don’t have to worry about setting up custom tracking for each event. Also, you can track events retroactively. In other words, you don’t need a lot of technical knowledge or expertise.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

The Product Coalition

NOVEMBER 16, 2020

Especially because actors involved in the music production are different from the actors involved in the event production, where most mixes are recorded from. comments Improving the library Spotify and Soundcloud might have different missions, different users and different types of content but they remain music streaming players.

Product Research 84

Product Research Positioning Customer Experience Research Software 84