Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools

Alchemer Mobile

MARCH 11, 2025

On the other hand, poor support can quickly lead to bad reviews, social media complaints, or lost customers. Encouraging Reviews and Ratings: Prompting satisfied customers to share their experiences on review sites and forums. Hint: Customers that are happy with your support staff will likely mention it in their review!

Differentiation

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. In contrast, other similar tools typically focus on one specific area of the digital adoption process, whether its user onboarding, product analytics, or employee training. According to user review platforms, their plans start at $7,000/year.

Data Visualization

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. It helps app owners guide new users, promote feature adoption , and deliver employee training, all within the mobile app experience. They reduce time to value by helping users train on the go (as opposed to visiting a knowledge base for every little confusion).

Software Review

UX Planet

NOVEMBER 13, 2024

Go to the Billing page, select Try Pro for free, copy your referral code, and share it with your network. Once five people sign up with your link, you’ll get a promo code for free access to Uizard Pro for one month. Once you’re done, click ‘Start Training” at the top right-hand corner.

Research Software

Alchemer Mobile

NOVEMBER 22, 2024

Our platform empowers you to deepen relationships and connect with customers wherever they are in their journey. Pain Point #2: Steep learning curve Many platforms promise powerful features but are so complex that they require extensive training and technical expertise.

Feedback Software

Alchemer Mobile

JULY 15, 2025

When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience. Walk into any store, scroll through an app, or browse a brand’s Instagram, and you’ll find retailers eager to collect feedback and learn how they’re doing.

Feedback Software

Lenny Rachitsky

JULY 14, 2025

Watch or listen now: YouTube // Spotify // Apple Brought to you by: CodeRabbit —Cut code review time and bugs in half.

Research Software

UX Planet

JANUARY 18, 2025

Could you share the written offer so I can begin reviewing and planning? Get legal advice: Dont sign restrictive terms without a lawyers review. Absence of Benefits or Resources Why its a problem: No benefits could mean out-of-pocket costs for healthcare, training, or essential design toolsexpenses that add upfast.

Reporting Tools

UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. They don’t just see static images but lines of code, which gives them insight into the opportunities for interaction.

Research Software

Userpilot

OCTOBER 19, 2024

Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews.

Customer Satisfaction

Modus Create

JULY 8, 2025

It’s reshaping how software teams build products by shifting engineers from writing every line of code to curating intelligent systems. From writing code to curating systems: A new way of working In the past few years, engineers have moved from writing code to curating systems.

Feedback Software

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. In this article, we will explore the foundations of effective cross-functional collaboration, the common pitfalls to avoid, and how the right software can help your team execute more effectively. The challenge? But it doesn’t have to.

Product Research

Tyner Blain

APRIL 20, 2025

A software developer may have to invest in their development environment, an organization may need to build their pipeline for deploying software. A city adding high-capacity transport with a light rail system has to build a lot of infrastructure before even the first train can run. The crux of the S-Curve.

Systems Review

Modus Create

NOVEMBER 15, 2024

AI use cases are enabled by “intelligent applications” – software applications that incorporate generative, classification, and predictive AI models under the hood to power one or more of their features. To get the most out of AI, it must be tuned to or trained for your specific needs using your data. Data quantity matters, too.

Research Software

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Here are key strategies to mitigate AI security and compliance risks.

Reporting Tools

Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. Appcues: Best mobile-first onboarding software with strong UI patterns. Starts at $299/month for 2,000 MAUs. on mobile).

Analytic Tools

People-First Product Leadership

NOVEMBER 5, 2024

Use promo code DIANA23 to receive the following discounts through Dec 31, 2024: A free 30-min presentation coaching session - bookable here with DIANA23 Then 23% discount off your next purchase (up to 350 EUR / USD) I worked with Abdo at Productized , and he’s amazing! You need to watch for blind spots and biases in the model training.

Product Research

Gainsight

JUNE 11, 2025

With the emergence of AI-powered customer intelligence software , businesses now have a transformative tool to predict churn risks and act before customers leave. billion per year due to avoidable consumer churn. To get the most out of AI tools, teams need foundational training and strategic preparation. companies lose $136.8

Data Visualization

Gainsight

FEBRUARY 7, 2025

The details set the tone for how quarterly and executive business reviews will go, the way customers communicate to your team, and all the other important markers of a happy customer. To be competitive, you must go beyond the standard training offerings and invest in more sophisticated tech built to keep customers engaged and successful.

Onboarding KPIs

PMLesson's Ace the PM Interview

MAY 15, 2025

The technical phone screen includes a medium to hard coding challenge on CodeSignal. Coding Return all unique substrings of a given string. Prepare by practicing behavioral interview questions and reviewing Robinhood’s core values.  📖 Interested in preparing more in-depth for a role as a software engineer?

Analytic Tools

Userpilot

MAY 17, 2025

A user flow is just one chapter in a user journey, like a linear path, such as tap Sign Up enter email confirm code. Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app.

Analytic Tools

Modus Create

JANUARY 9, 2025

From iPhone to AI By Patrick Sheridan Posted in Digital Transformation , Product Published on: January 9, 2025 Last update: January 9, 2025 How lessons from the mobile boom can help navigate the new era of software development Were going to make some history together today. AI software spending is forecasted to grow to $297.9

Analytic Tools

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. The post Celebrating Black Voices in Customer Success With Gainsight appeared first on Gainsight Software.

Data Visualization

Gainsight

NOVEMBER 21, 2024

The complexities involved—such as integrating new technology with existing systems and training teams—can lead to overwhelming concerns about whether the process will be efficient, effective, and beneficial in the long run. The thought of implementing a new system can feel daunting. Check out the Gartner Magic Quadrant for CSPs.

Customer Experience

Userpilot

JUNE 5, 2025

Walkme – Best employee onboarding software. Pros of Userpilot No-code and fast to implement: One of Userpilot’s key advantages is its editor (a Chrome extension), which is intuitive, no-code, and changes are published instantly. You can find more reviews on G2 or Capterra. I like the flexibility it does provide.

Data Visualization

Userpilot

JANUARY 19, 2025

It can occur due to poor labeling, inconsistent design patterns, or workflows deviating from users’ expectations. Initially, RecruitNow relied heavily on face-to-face training sessions. Learn how RecruitNows customer success team saved 1000+ hours because the training is now intuitive enough for users to finish it in one day!

Data Visualization

Centercode

JUNE 11, 2025

Here’s how you might tailor the same customer insight: Product team: “Thirty percent of iOS users are abandoning checkout due to crashes in the payment flow. Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results.

User Testing

Centercode

JUNE 24, 2025

Definitive Guide Training & Certification Use Cases Product Launch Testing Continuous User Testing Employee Dogfooding Competitive Testing Quality & Engineering Customer Support Product Managers CX / UX Researchers Beta Program Managers Consultants Comparisons vs.

User Testing

Centercode

JULY 25, 2025

Review and revise them at least every 6 to 12 months or when: You notice shifts in user behavior or feedback You launch major features New segments or use cases emerge Small, incremental updates are often all you need. Using Personas in Product Development Once created, personas should guide decisions across your product lifecycle.

User Testing

Centercode

JULY 28, 2025

Teams use interview findings to: Identify problems users face Understand how people use products Discover unmet needs Test new ideas before building them For example, a software company interviewed users about their onboarding experience and found several confusing steps. These patterns often reveal important insights.

User Testing

Userpilot

MAY 28, 2025

Userpilot supports 32 languages and lets you localize your app effortlessly with its no-code builder without translators and developers. Whatfix has robust employee training features, but it lacks push notifications for mobile. Help content and resource centers. Surveys and feedback mechanisms. Push notification content.

Analytic Tools

Centercode

JUNE 27, 2025

Agree on How Feedback Will Be Reviewed Decide in advance how feedback will be collected, categorized, and acted on. Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results. Assign ownership to specific teams or individuals (e.g.

User Testing

Gainsight

JUNE 24, 2025

Plus, their use of peer reviews makes learning social. You’re not just leveling up—you’re training alongside others. The post The Power of Gamification in B2B appeared first on Gainsight Software. That’s a big unlock for B2B communities: let members teach each other, and reward that behavior like crazy.

B2B

Lenny Rachitsky

APRIL 20, 2025

For engineers and product managers: start using AI coding tools to modify existing codebases, not just for prototyping—this creates a competitive advantage while your colleagues are still figuring out the tools.

Software Review

UX Planet

JUNE 30, 2025

billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion). Together, software, banking and retail account for 38% of the global AI spend. IDC estimates the banking industry will invest about $31.3 Investment Figures The U.S.

Data Visualization