The Product Guy

APRIL 15, 2025

At this months TPG Live , we explored two of the most persistent challenges in product leadership: How do you build trust and alignment between enterprise users and buyers? Customer advisory boards arent just for updates – they should be used to test ideas, validate direction, and catch misalignment early.

Customer Feedback 195

Customer Feedback Enterprise User Testing CTO Coach 195

Product Talk

MAY 3, 2023

However, they suggest that we can simply ask our customers about their willingness to pay. Assessing a customer’s willingness to pay is a critical discovery activity that directly ties to our viability assumptions. But asking customers what they might do in the future leads to unreliable feedback. They fit well.

User Testing 309

User Testing Product Research Testing Feedback Software 309

Product Talk

APRIL 20, 2022

“I get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?”. I spent all of my full-time employee experience at early-stage startups (many of them pre-product) and I relied on these same habits to figure out what to build. This question always surprises me.

Product Research 331

Product Research Startups User Testing User Friction 331

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. Asking the wrong users for input.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Product Talk

JANUARY 17, 2024

This means that even when startup founders are motivated to test their ideas, they are more likely to notice the evidence that suggests their idea is fantastic and miss the evidence that suggests their idea is flawed. He began reading books like The Lean Startup by Eric Ries and The Four Steps to the Epiphany by Steve Blank.

Customer Experience 318

Customer Experience User Friction User Testing Customer Feedback 318

Lenny Rachitsky

OCTOBER 10, 2024

” NotebookLM started as a 20% project and has grown into a product that’s spreading across social media and has a Discord server with over 60,000 users. ” NotebookLM started as a 20% project and has grown into a product that’s spreading across social media and has a Discord server with over 60,000 users.

User Testing 131

User Testing Data Visualization Embedded Analytics Product Research 131

Productside

APRIL 2, 2025

PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer. Customers dont care about data structures. Why Storyboarding Works A storyboard is just a sequence of visuals that shows how a user moves from a problem to a solution. Run it by a few customers. Not a persona.

Data Visualization 177

Data Visualization User Testing Product Research Product Management 177

Product Innovation Educators

AUGUST 26, 2019

Know how to test a product by measuring risk through desirability, viability, and feasibility. We are discussing a valuable new book titled Testing Business Ideas. It is full of practical experiments we can do as product managers to help us with problem-solution fit. 5:28] How does Testing Business Ideas apply to products?

User Testing 242

User Testing Product Research Testing Product Management 242

Product Talk

DECEMBER 18, 2024

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Intercom, Inc.

MAY 31, 2022

CX for Growth is a webinar series hosted by the Startups team at Intercom, a casual, interview-style monthly session featuring special guests and exploring customer experience topics that help to drive growth in your business. How to bake in a process and culture of customer feedback. What did we learn?

User Testing 210

User Testing Customer Feedback Feedback Software Product Research 210

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Userpilot is a product growth platform that can collect customer feedback directly within your product.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

UX Planet

JULY 2, 2025

How to plan a dashboard people will use: 10 Key Steps Dashboard user interface elements in light and dark modes Our team has built dashboards for a wide range of businesses, and we’ve picked up a few key insights along the way. Admin analytical dashboard for the fitness app Step 1. Get user feedback Show the prototype to real users.

Data Visualization 89

Data Visualization Dashboard Analytic Tools Feedback Software 89

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview? Tweet This.

User Testing 298

User Testing Reporting Tools Customer Experience User Friction 298

The Product Coalition

JUNE 18, 2023

touches on what startups should and shouldn’t do when striving for product-market fit. Perhaps that’s why Enzo Avigo, CEO of June , reportedly recommends several “dos” and “don’ts” on LinkedIn on how startups can navigate their journey towards product-market fit. But these methods don’t work well for startups.

User Testing 147

User Testing Startups Product Marketing Marketing 147

Mind the Product

OCTOBER 13, 2020

Talking to users is easy. The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product. The post User Research Interviews – Robert Chokr on The Product Experience appeared first on Mind the Product. Talking to users is easy. Handling bias.

User Testing 195

User Testing Customer Experience Product Research Research Software 195

UX Planet

OCTOBER 24, 2024

BMC components Customer segments: Different groups of people or organizations that your business aims to serve. Value propositions : The products or services that create value for each customer segment. Channels: How your company communicates with and reaches its customer segments to deliver the value proposition.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. If you look into the problem carefully, you’ll see that all the relevant reasons for failure : changing requirements, weak arrangement, insufficient investment and test activities? a skateboard.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

The Product Coalition

FEBRUARY 3, 2022

How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. But what product-market fit is, exactly? target customer and underserved needs.

User Testing 167

User Testing Product Research Product Marketing Customer Experience 167

The Product Coalition

DECEMBER 13, 2021

Many startups with an ordinary product make the way to growth and scalability whereas others with great products fail to survive. What is wrong with these startups? Both product and product strategy should fall in place to make the startup sustainable and help them to grow. What are the attributes of the framework?

Framework 185

Framework Startups User Testing Onboarding KPIs 185

Product Innovation Educators

JULY 6, 2020

In 2012 I read a book titled, Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company. It shared the need to get out of the office and learn from actual customers – something I had found vital but that I did not always practice on projects. Successful startups ignored that advice.

Startups 227

Startups User Testing Customer Experience Development 227

Arkenea

FEBRUARY 23, 2025

But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate?

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. It sounds simple, but what happens if your product is so new that you don’t have any customers yet? What do you do about discovery if your product is so new that you don’t have any customers yet?

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

Piyanka Jain

SEPTEMBER 13, 2024

Brikker (anonymized), a children’s toy manufacturing startup, was like a hamster on a wheel. Customer acquisition costs were soaring… Engagement was waning… Investors were worrying… The team knew they needed a strategic pivot and fast, as they estimated they had 6 months of funding left to work with. Going nowhere fast.

Data Visualization 195

Data Visualization Startups Customer Experience User Testing 195

Product Talk

FEBRUARY 8, 2023

We’re zooming in on one aspect of discovery: automating the recruiting process for customer interviews. You may want to speak with existing customers or users. You might want to speak with former or prospective customers. Mohamed’s team runs continuous discovery with different customer segments.

Research Software 265

Research Software Feedback Software Analytic Tools Customer Communications 265

Product Innovation Educators

FEBRUARY 21, 2022

Today we are talking about how Lean Startup can be used at large organizations. He has helped many large companies implement innovation practices including Lean Startup and has written the book on the topic, titled Lean Startup in Large Organizations. 1:13] What are the key principles of Lean Startup?

Startups 241

Startups Product Research Research Software User Testing 241

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

MARCH 26, 2020

While startups need to move fast, getting everyone on board with the decisions that are being made is crucial to actually execute fast. I took the initiative to research what could be done to improve them and progress the product. What you feel is of the utmost priority is just another idea to them. Move fast, but go together.

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

Productside

MARCH 18, 2025

Productside | Product Management Courses & Training Product PickEm 2025: The Ultimate Startup Showdown The biggest showdown in product management is BACK and this time, its all about the most promising startups. April 4: The final battleonly one startup will take the crown. Who makes it to the finals? Thats up to YOU.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

The Product Coalition

FEBRUARY 20, 2023

Product-market fit (PMF) is a tricky thing for startups. It’s that sweet spot where the needs of your target market perfectly align with what your product is offering, and if you’re a product manager at an early startup, it’s your job to help your product find that fit. but nothing around how to measure it.

User Testing 179

User Testing Product Research Product Marketing Customer Feedback 179

Productside

MARCH 18, 2025

The biggest showdown in product management is BACK and this time, its all about the most promising startups. Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. The ability of a PM to pull ideas from everyone and filter them to meet customer needs is truly the mark of someone who knows what they’re doing. RESEARCH IS MANDATORY, NOT OPTIONAL.

Product Research 367

Product Research User Testing Product Management Product Manager 367

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Recruiting usability test participants via email.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

The Product Coalition

OCTOBER 2, 2024

Stefan Röse breaks down how Quantilope is pushing forward customer development and the consumer research field. By Jon Matheson for Product Coalition Have you ever wondered how much a consumer is worth? Depending on who you ask, the answer will vary depending on what they genuinely know or understand about consumers.

User Testing 148

User Testing Data Visualization Customer Feedback Research Software 148

The Product Guy

APRIL 23, 2019

Some aspect of the above story is often seen playing out within many companies and startups alike everywhere. As the Lean Startup methodology suggests, build-measure-learn. What: What is the minimum set of features that you could build, and test that you are indeed solving the needs of the users?

Product Research 352

Product Research User Testing Customer Experience Customer Feedback 352

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Dig into the Problem (30 minutes) Now that you know your user, it’s time to get to the heart of the issue. ” Perhaps users are spending a lot of time on manual tasks.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301