BrainMates

JUNE 17, 2025

Turning OKRs into a high-performance system By Kathryn Shepherd-King At a Glance OKRs Aren’t the Problem. But somewhere between the town hall announcement and the end-of-quarter review, things fall apart. Review regularly Don’t wait for the quarter to end. Use each review to improve the next and keep the feedback flowing.

Systems Review

Product Innovation Educators

DECEMBER 23, 2024

He explains that their approach to innovation deliberately avoided the common pitfall of creating a two-tiered system where only designated “innovators” were responsible for new ideas. Creating an Inclusive Innovation Environment The foundation of PayPal’s innovation success rested on a culture of trust and autonomy.

Artificial Inteligence

The Product Guy

AUGUST 3, 2025

With interviews, tickets, reviews, and feedback synthesized in minutes, teams now face a new problem: more input, less clarity. AI made product discovery fast, but not necessarily better.

Product Research

Alchemer Mobile

MAY 7, 2025

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use.

Feedback Software

Lenny Rachitsky

JANUARY 7, 2025

IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. Claude goes one step beyond ChatGPT’s abilities with their Artifact system. GitHub Copliot , Cursor , Windsurf , Zed ): Development environments (i.e.

Feedback Software

Product Innovation Educators

MARCH 3, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Research Software

Product Talk

APRIL 16, 2025

This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. At the heart of all of my administrative troubles was the need to move data in between disparate systems and to make sure that all of these systems were in sync.

Feedback Software

UX Planet

JUNE 17, 2025

Internal System Optimization: Designers can improve the internal systems used by employees (e.g., Content Quality and Usability: Well-structured product descriptions, high-quality images, videos, customer reviews — all of this improves UX and signals to search engines the value of the page.

UX

UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. Social proof can also be in the form of ratings & reviews as reviews from existingusers. As we know from usability heuristics, Users expect systems to be interactive and provide feedback based on theirusage.

Feedback Software

The Product Guy

MARCH 12, 2025

Every meeting becomes a performance review rather than a space for creative problem-solving. Experiments that might failbut could lead to paradigm shiftsare killed in favor of safe bets that give executives something to celebrate on their quarterly reviews. The most successful companies dont rigidly adhere to best practices.

Data Visualization

Alchemer Mobile

AUGUST 5, 2025

It risks user churn, bad reviews, and support escalations that could have been avoided. Feedback flows into the right systems automatically Say a customer gives a low satisfaction score on a post-support survey. Waiting hours—or days—for a team to see and respond to that feedback isn’t just inconvenient.

Customer Feedback

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

Product Research

UX Planet

DECEMBER 6, 2024

Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. top pick foryou Netflixs Content Recommendation System Netflix leverages AI to predict viewer preferences based on past viewing history, optimizing content recommendations for each user.

Feedback Software

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. These metrics are designed to be used together as a system to provide a balanced look at overall team performance. It’s important that this metric is used only as a system health metric, and always alongside other metrics in the framework.

Product Research

Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Instead of feeling understood, they feel like just another name in the system. Sound familiar? Personalization also breaks down.

Data Visualization

UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. Enter CarFYAI, CarFY AI is an AI-powered system for streamlining car discovery in Car-as-a-Service platforms, providing a personalized and enhanced user experience for customers. Image credit: Karena E.I Its simple and straight to thepoint.

Customer Experience

UX Planet

JUNE 13, 2025

Unfortunately, this often led to subpar outputs because images couldn’t communicate the rich context of variables, tokens, and design systems embedded within Figma. Utilize components from your design system, especially elements like input fields and buttons with multiple variants.

Software Review

UX Planet

JUNE 9, 2025

After fifteen years hopping between design systems, dev stand-ups, and last-minute launch scrambles, I’m convinced design-to-dev QA is still one of the most underestimated bottlenecks in digital product work. Quick Mitigation: Abstract tokens ( --color-primary) directly from design system. One doc, version-controlled.

Software Review

UX Planet

MAY 1, 2025

Below are the principles that help me avoid getting overwhelmed by Figma files, deadlines, and reviews, and instead focus on the essence: creating valuable products that userslove. Naming conventions: Organizing your design system 5. Its easy to make wrong decisions due to a lack of information.

UX

The Product Coalition

NOVEMBER 12, 2024

The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. However, the value would be fewer tickets submitted to the help desk and fewer customers canceling due to unreasonable load times. On its own, it may be worth it. Does it make sense?

Roadmap

Alchemer Mobile

AUGUST 1, 2025

It includes everything from formal survey responses and online reviews to offhand comments in support chats or social media. Today, organizations of all types gather feedback across multiple channels —web, mobile, SMS, email, and even in-person touchpoints—and feed it directly into systems that make insights immediately actionable.

Customer Feedback

Product Talk

MAY 14, 2025

Chi started sitting in on quarterly business reviews with top vendors. These were review sessions Chis companys account management team was already having, and they gave her the chance to ask vendors about their order volume. Vendor integrates with a webhook system to receive status updates. Vendor creates a draft order.

Product Research

UX Planet

AUGUST 6, 2025

For example: once you establish a design system, requests like “Can we make the text bigger?” can be answered with a polite no , because it breaks the system. Sometimes it’s said due to tech or time constraints, and that’s okay. How to handle this: Set product usage rules: Easier said than done — but start somewhere.

Product Research

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy

The Product Guy

JANUARY 7, 2025

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. By asking, What systemic issues are contributing to this problem? In one of our strategy sessions with senior executives, I posed a pivotal question: Are we addressing the real bottlenecks?

Feedback Software

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization

The Basics of Product Management

JUNE 22, 2025

Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . OpenAI or Cohere) to build custom feedback search engines across support tickets, NPS responses, and app reviews. And no, this isn’t about replacing PMs. AI flips the script.

Artificial Inteligence

Tyner Blain

MARCH 20, 2025

Signs of Dictation Understanding how the system is operating starts with understanding how work gets done, what individuals are expected to do and not do. When scenario 1 happens, how should the system respond? In the old days, we wrote use cases instead of user stories, to describe how we intended the system to respond to stimulus.

Research Software

Alchemer Mobile

NOVEMBER 22, 2024

You can connect Alchemer to just about any other system without hassle. We truly believe our support team is unmatched, and we’ll let our G2 Reviews speak for themselves. How Alchemer helps: Seamless Integration Capabilities With hundreds of pre-built integrations, Alchemer works where you work.

Feedback Software

Userpilot

MAY 27, 2025

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? What real users say: Whatfix Mobile pros and cons We looked at real user feedback from trusted review sites like G2 and Capterra to get a pulse on what actual users love about the product. Whatfix G2 review. Whatfix G2 Review.

Technical Review

Userpilot

JUNE 2, 2025

This is where self-hosted systems often fail. For example, you might limit each user to no more than three push messages per day and configure your system to automatically hold all notifications between 10 PM and 7 AM in the users local time. Start with basic metrics like open rate and click-through rate. Then go deeper.

Analytic Tools

UX Planet

DECEMBER 16, 2024

This article reviews 7 best practices that will help you design effective paymentbuttons. This will give users an understanding that the system is processing payment right now and prevent them from tapping the buttonagain. A well-designed payment button is intuitive, accessible, and visually appealing.

Feedback Software

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Reporting Tools

UX Planet

JANUARY 18, 2025

Managing the Legacy System A complete feature freeze on the legacy system was not feasible due to ongoing business needs. This approach has allowed us to address urgent issues in the legacy system while simultaneously building the future of the application.

Customer Feedback

BrainMates

JULY 9, 2025

Engineering guards feasibility and system health. Supporting data and systems : Maintain a single source of truth for budgets, forecasts and ROI assumptions, easily accessible to finance partners. For example, describe how tackling a fragile system now means faster releases and fewer outages later.

Data Visualization