Product Innovation Educators

DECEMBER 23, 2024

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

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Intercom, Inc.

JUNE 22, 2021

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization.

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Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. There are various tools that can be used for roadmapping such as Aha!, The PRD is a PM’s primary communication tool with engineers.

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Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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Product Innovation Educators

NOVEMBER 18, 2024

James shares that many teams are now working with their second or third generation of AI tools, particularly in sales and marketing. James describes working with one organization that had five different sales leaders in 18 months due to these pressures.

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Userpilot

MAY 27, 2025

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? Task lists and checklists: The tool presents guided checklists to nudge users through essential steps. Whatfix G2 review. The question is: Can Whatfix mobile give you what youre looking for? Is it the right fit for you?

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Alchemer Mobile

NOVEMBER 23, 2021

While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur. What tools or methodologies do you use? What tools or methodologies do you use? “You really need to be technical.

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Alchemer Mobile

MAY 19, 2021

Do you have the right tools to capture that voice? To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap.

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The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g.

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Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Defining a customer success tool and other FAQs. Best customer success software for startups and small companies.

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Product Innovation Educators

JANUARY 20, 2025

Here’s how the two approaches differ: Aspect Traditional MBOs OKRs Compensation Link Directly tied to bonuses Deliberately separated from compensation Goal Structure Combined goals and metrics Separated objectives from measurable results Review Cycle Usually annual More frequent (e.g.,

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Product Talk

SEPTEMBER 20, 2023

And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. We’ll dig into the tools in a moment, but first, let’s get to know David and Trevor.

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The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

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Userpilot

NOVEMBER 17, 2024

There are three main culprits as to why: Inefficiency : Companies might use many product analytics tools to track monthly active users. It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Think about Apu, the ever-diligent Kwik-E-Mart owner.

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The Product Guy

FEBRUARY 20, 2025

Shift from fixed yearly planning to rolling quarterly reviews to allow flexibility in roadmap decisions. Make switching easier Allow parallel use with existing tools and automate data migration from competitors. Create a self-initiated MVP even a simple landing page or automation tool. Full breakdown in the Patreon recap!

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Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

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The Product Guy

MAY 16, 2025

Balancing technical constraints, stakeholder agendas, and long-term goals is hard. Prioritization is where product leadership gets tested. Even experienced PMs get stuck in opinion-driven debates or lose clarity under pressure.

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The Product Guy

FEBRUARY 24, 2025

With AI automating workflows and tools making data analysis seamless, what will truly set product managers apart in 2025? While technical skills are still essential, the ability to influence, negotiate, tell compelling stories, and lead with empathy is now a critical differentiator. Soft skills. Ready to future-proof your PM career?

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The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

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Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

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Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Task lists: Also known as Checklists in tools like Userpilot, this feature helps guide users through a series of actions or steps. Lets dive in!

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Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. Then iron out any adjustments as a result of these reviews.

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Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing.

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Product Talk

JANUARY 24, 2024

For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company. We’ll explore a bit more about the pros and cons of each platform later, but I think it’s helpful to introduce that broad framing upfront.

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Research Software Feedback Software User Testing Customer Experience 307

Intercom, Inc.

MARCH 10, 2022

So, the first step towards creating the ultimate customer experience (CX) is ensuring that all your tools work in synergy with each other – minimizing disruptions to your team and your shoppers. Therefore, your team needs to be equipped with the right tools to work efficiently behind the scenes. Pain points made powerful.

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Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. The language we use shapes our world. Know the scope of the issue. Share the work.

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Technical Review Software Review Systems Review Customer Experience 289

Roman Pichler

OCTOBER 6, 2020

What architecture patterns and technologies may be used? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board. How can the product be built?

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Roman Pichler

JANUARY 20, 2025

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. 1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach.

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Product Innovation Educators

MARCH 3, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

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Folding Burritos

FEBRUARY 13, 2018

Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools). Another reason is that people from outside of Tech don’t really like / know / want / remember to go to JIRA and Confluence.

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UX Planet

MARCH 15, 2025

Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical. I wanted to learn how to leverage AI strategically from a product managers perspective rather than from a deep technical standpoint. Learn more at Empathy &AI.

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Lenny Rachitsky

JANUARY 7, 2025

Whether you’re already deep into AI tools or just getting started, you’ll learn what tools you should be paying attention to, which tool to use when, and how to get unstuck when you run into an issue. He also wrote my 9th most popular post of all time ( Become a more technical product manager ).

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The Product Guy

JUNE 12, 2025

Read the full article: [link] Your subscription unlocks: Weekly deep dives on product leadership and decision-making Proven tools and case studies to strengthen your execution Access to mentorship and resume reviews at higher tiers What’s the hardest “no” you’ve had to deliver as a PM — and what did you learn from it?

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The Product Guy

FEBRUARY 5, 2025

A real-world case study of how strategic influence drove a 20% increase in engagement and reduced technical debt. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). Whats Inside the Article?

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Technical Review Customer Feedback Article Leadership 150

Product Innovation Educators

AUGUST 26, 2024

As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment. Organizations are trying to figure out how to use these technologies effectively while keeping employees productive and motivated.

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The Product Guy

MARCH 12, 2025

Companies like Canva grew by defying industry conventions around complex, professional-focused design software making powerful design tools accessible to everyday users and businesses. Every meeting becomes a performance review rather than a space for creative problem-solving. and pursue the answers.

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