The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. When he’s not doing product management, he trains for long distance cycling, and dreams of opening a tiki bar. We are always looking for more product mentors from all around the world.

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Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

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Intercom, Inc.

OCTOBER 13, 2020

A big risk with a project like this is always end user experience. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. Would end users be glad to see the bot?

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Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. As you read through, you will learn the different UX data types and how to measure them. What is user experience analytics?

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UX Planet

FEBRUARY 3, 2025

And if youve earned certifications or completed specialized training, drop those intoo. Conducted A/B testing to validate design decisions and optimize user experience. Collaborated with cross-functional teams to align design goals with business objectives. Why it works: Design doesnt happen in a vacuum.

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Roman Pichler

SEPTEMBER 19, 2016

You may not fully understand the value it should create for its users and customers, the features and user experience (UX) it should provide, the business goals it should serve and the business model it should use, and the technologies that should be used to develop it. Learn More.

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UX Planet

AUGUST 14, 2024

In this post, I’ve collected new free courses that will help you improve your UX design skills. The course from Alison UX/UI Photo by KOBU Agency on Unsplash Nailing UX Interviews and Creating a Viable UX Design Career is a free course suitable for beginners and those already working in UX Design.

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UX Planet

JULY 28, 2024

Photo by RUT MIIT on Unsplash Becoming a team leader in UX design is not only a big responsibility but also a great opportunity to develop your leadership skills and contribute to the success of your team and company. Step 2: Gain experience in teamwork Working in a team requires the ability to interact effectively with colleagues.

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UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. How do you create an experience that captivates users and enhances their learning journey? You attract more people and build a loyal customerbase.

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Product Innovation Educators

FEBRUARY 20, 2023

Through his talks and interactive training workshops, Dan helps companies build great products and strong product teams. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. At this point, you have no UX yet.

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Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

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Analytic Tools Research Software Feedback Software Onboarding KPIs 105

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. HelpBar: Enables quick access to tours, surveys , and help articles for users.

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Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

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Analytic Tools Feedback Software UX Data Visualization 105

Intercom, Inc.

JANUARY 9, 2020

No one understands this better than Jared Spool , the co-founder of Center Centre , the two-year vocational school he helped establish in Chattanooga, Tennessee, with the goal of training industry-ready UX designers and equipping them with the skills they need to be successful on the job from day one. Predicting the future of UX.

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UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? How do you plan to set aside a budget to enhance product performance and user satisfaction?

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UX Planet

NOVEMBER 18, 2024

Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Service designers focus on the user experience, making sure that the services meet the needs of the users.

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Product Innovation Educators

JULY 22, 2024

Train Your Team The beauty of two-hour sprints is that anyone can lead them. She is currently the Director of Product Management, User Experience and Design for TreviPay, a leader in global billing and invoicing. Get the Right People in the Room Aim for a group of 15-20 stakeholders. So spread the knowledge!

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Userpilot

AUGUST 29, 2022

How effective is your customer training strategy? Read along to learn what customer training means, the best practices, and the tools you need to succeed. Read along to learn what customer training means, the best practices, and the tools you need to succeed. Segment your users and provide personalized training instead.

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Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences.

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UX Planet

JANUARY 1, 2024

[link] Most beginners associate UX design with the use of Figma. But UI/UX design is a broader field of knowledge and skills. In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. User interface designers focus on the visual elements that users interact with.

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UX Planet

APRIL 19, 2025

This subtle change in language signaled a profound transformation in the user-system relationship. As designers, we are trained to seek perfection, eliminate errors, and create flawless experiences. However, it sometimes sacrificed user experience smoothness for the sake of precision.

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UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. Nowhere is this more evident than on Pinterest, where billions of Pins are curated into unique feeds for over 400 million monthly users worldwide.

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Product Research Data Visualization Feedback Software Analytic Tools 95

Product Innovation Educators

APRIL 29, 2019

He has over 18 years of experience in managing the lifecycle of IoT products across several industries. He also has trained numerous product professionals through his consulting practice, online courses, and his popular course at Stanford University. The decision areas are: UX, data, business, technology, security, and standards.

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UX Planet

DECEMBER 19, 2023

Agile UX is a design methodology based on the principles of Agile software development. Agile UX adopts the same values, reframed in the context of digital design projects. We will also provide clear instructions for UX designers who want to adopt this approach to their design process. What is the Agile UX Process?

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Mind the Product

JANUARY 6, 2020

Netflix Strategy: Drive member retention via engaging, personalized UX. High-performing AI capabilities require a sizable training dataset to get started, and training datasets need to be well-structured high volume, and machine-readable. AI can dramatically improve the user experience of products.

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Userpilot

MAY 17, 2023

With the latest advances in AI technology and the widespread adoption of chatbots in the SaaS industry, conversational UX design has become a necessity to avoid low-effort conversational interfaces over customer satisfaction. AI chatbots, voice assistants, and interactive apps are the main examples of conversational UX use cases.

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Analytic Tools Customer Communications Customer Experience UX 98

Intercom, Inc.

FEBRUARY 20, 2018

For example, a strong welcome in-app message can play a significant role on your customer’s onboarding UX. Examples of proactive activities include continually shipping , offering training, creating best practice content , or inviting customers to community events. It’s one of the 5 key onboarding messages you should send.

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UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. Surprisingly, the first topics to cover are not UI or UX but the fundamentals of graphic design. Designers have designed themselves out of the equation.

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Research Software Analytic Tools Data Visualization Web Development 94

Userzoom

JANUARY 8, 2020

When your organization has bought into the idea of running user research throughout the entire design process , there’s one side effect you may not have expected to be an issue – the sheer volume of requests from multiple teams asking for your UX expertise. Ted Boren , Senior UX Researcher | Instructure. Frequency of use.

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UX Planet

MARCH 2, 2024

This leads to a mismatch between the linear progression of the Double Diamond and the iterative nature of AI development (More read: A new age of UX). This approach contradicts the Double Diamond model, which prioritizes user needs first. Defining UX in Gen-AI is an art of balance.

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UX Planet

FEBRUARY 2, 2024

Have you ever questioned the role of a UX Designer ? Because we have readily acknowledged that UX Designers go beyond wireframing. They help shape experiences, evoke emotions, and design straightforward, accessible user journeys. So, let’s peel back on what content designers really do. I hope this was helpful.

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UX Studio: Product Management

JANUARY 11, 2023

This practice is useful not only for design-related meetings but also for business meetings or even for most UX Research practices, like usability tests with people from different continents. That translates into a better positioning and better User Experience. Google Flights example for train options.

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User Testing UX Research Software Feedback Software 91

Userpilot

MARCH 18, 2025

Todays users demand seamless experiences across various communication channels , whether on mobile or web, and expect instant, personalized interactions that feel intuitive and relevant. As product managers, the challenge goes beyond delivering consistent cross-platform customer experiences. And how they used it to improve CX.

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UX Studio: Product Management

SEPTEMBER 12, 2021

The concern about how everyday digital experiences influence our lives has been growing louder than ever. . The concepts of user experience and human-centered design have taken the business world by storm, but this power has come at a cost. People trained the deep learning software to code beauty using pre-labeled images.

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Research Software Data Visualization Reporting Tools User Testing 138

Mind the Product

JANUARY 24, 2020

This conjures up visions of the owner jotting down notes or quick chicken scratches at times that would otherwise be inopportune – waiting in line, riding on the train, walking up stairs. Going back to the idea of drawing on paper, think about a notebook or sketchbook that someone carries with them at all times.

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Research Software User Testing Customer Experience Product Research 250

UX Planet

SEPTEMBER 10, 2024

Interestingly, the UX design community has developed its own version of the hierarchy — the UX Pyramid. This pyramid represents the hierarchy of user needs when interacting with digital products, aligning closely with Maslow’s model. What is the UX Pyramid? Let’s get started!

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Mind the Product

APRIL 23, 2019

Information is only as good the analyst’s capacity to understand data – or the UX researcher’s capacity to empathize. UX researchers rely on empathy and method to understand user psychology. Data or user research is often considered a job that requires a high degree of specialization.

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